Solved 15r 5520 Win 7 reinstallation Disk can I use in on my E4300

[jjr]

I did post the findings above was that not good enough? The validator would let me use the copy and past of the first page but the other tabs when I clicked on copy somthing poped up and said they they were saved to my computer. I tried to open the file but coud not??

Where is the code box? What file should I put in it?

That SFC / SCANNOW Command how do I do that? Just saw hw to do that scanning now.

Thanks for everyones patience

If SFC /SCANNOW Command does not help, a Repair Install might. You'd have to reactivate at which time you can find out if the key is genuine if you don't want to know now using the steps I gave you earlier.

We can determine with certainty if its genuine when you post back the MGADiag.exe report in a code box.

If not genuine you can buy a new copy, follow these same steps to get a perfect Clean Reinstall - Factory OEM Windows 7, or you can install the licensed OS if a COA sticker is on your PC with a readable Product Key.

 

[gregrocker]

Please run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

There is a full illustrated tutorial for running SFC /scannow and Repair Install at the blue links in post above.

 

[jjr]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9D96AEF9-59D5-4D69-93D9-43FA6A4938DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9D96AEF9-59D5-4D69-93D9-43FA6A4938DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4142071540-1376092282-1498347599</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E4300 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A24</Version><SMBIOSVersion major="2" minor="4"/><Date>20111206000000.000000+000</Date></BIOS><HWID>50123607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7A92D3F95261586</Val><Hash>3lRz9CsLM8pyq+J8sFQpGN9Spgo=</Hash><Pid>89388-707-3019985-65497</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1622012
Installation ID: 017072327183410903429383122376701344599880640711407796
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/22/2013 1:01:12 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0002000000000000
Event Time Stamp: 12:28:2012 11:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppuinotify

HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAIAAQACAAAAAgABAAEA6GGGCACWbAjEpVDQhhckNYRA2oPMrNRfxBRYNEbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
BOOT DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL WN09
SSDT PmRef CpuPm

 

[jjr]

Sfc scan

 

[jjr]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>net start sppuinotify
The SPP Notification Service service is starting.
The SPP Notification Service service was started successfully.

C:\Windows\system32>sc qc sppuninotify
[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.

C:\Windows\system32>sc qc sppuinotify
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: sppuinotify
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SPP Notification Service
DEPENDENCIES : EventSystem
SERVICE_START_NAME : NT AUTHORITY\LocalService
C:\Windows\system32>sc qprivs sppuinotify
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppuinotify
PRIVILEGES : SeChangeNotifyPrivilege
: SeImpersonatePrivilege
C:\Windows\system32>sc qsidtype sppuinotify
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppuinotify
SERVICE_SID_TYPE: UNRESTRICTED
C:\Windows\system32>

 

[NoelDP]

Interesting MGADiag.
Let's reinstall the sppuinotify service and get it running.
I've uploaded an SPPUINOTIFY.ZIP file to my Skydrive at
https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Extract the contained registry file, and right-click on it - select Merge.
Accept the warnings - you should get a 'Success' message
reboot, and run another MGADiag report.

For what version and edition of Windows is the machine licensed, according to the COA sticker on the case or inside the battery compartment?

 

[jjr]

I think I posted it befoe it has a vista sticker on it, the build sheet from Dell shows XP and Vista. Dell offere to send me xp or vista reinstalation disc. I choose XP as I really really do not like Vista. The Disc was delivered today, I just want to make sure that ther eis nothing I can do w/ the WIn7 before I reformat the hd

If this was your corncern on the test:
C:\Windows\system32>sc qc sppuninotify
[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.

If yiu notice I mispelle sppunintify and that is why it failed.

Will redo the test you asked for

 

[jjr]

Noel,
Bear w/ me here I download you complete skydrive? Or just one file folder if that is what they are? It just compleated and i see a million zip flies I just add mine to it or somthing???

Interesting MGADiag.
Let's reinstall the sppuinotify service and get it running.
I've uploaded an SPPUINOTIFY.ZIP file to my Skydrive at
https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Extract the contained registry file, and right-click on it - select Merge.
Accept the warnings - you should get a 'Success' message
reboot, and run another MGADiag report.

For what version and edition of Windows is the machine licensed, according to the COA sticker on the case or inside the battery compartment?

 

[jjr]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9D96AEF9-59D5-4D69-93D9-43FA6A4938DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9D96AEF9-59D5-4D69-93D9-43FA6A4938DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4142071540-1376092282-1498347599</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E4300 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A24</Version><SMBIOSVersion major="2" minor="4"/><Date>20111206000000.000000+000</Date></BIOS><HWID>50123607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7A92D3F95261586</Val><Hash>3lRz9CsLM8pyq+J8sFQpGN9Spgo=</Hash><Pid>89388-707-3019985-65497</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1622012
Installation ID: 017072327183410903429383122376701344599880640711407796
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/22/2013 3:52:03 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:28:2012 11:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAIAAQACAAAAAgABAAEA6GGGCACWbAjEpVDQhhckNYRA2oPMrNRfxBRYNEbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
BOOT DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL WN09
SSDT PmRef CpuPm

 

[NoelDP]

You obviously found the file
That's cleared the error

The main problem remains, though.

The installation is counterfeit - with a Vista COA sticker, the machine is only licensed for Vista, and should only have a Vista SLIC table in the BIOS.
The apparent SLIC table is for Windows 7, but doesn't match the rest of the BIOS, and is therefore probably the result of a hacker's Activation Exploit.

You will have to reformat, and reinstall Windows using genuine media and Key.

 

[jjr]

You are DA man, too bad I got screwed by the seller I think, but again nothing makes sence. Dell says it came w/ XP and Vista which is on the build sheet. Now if sombody bought a retail version of Win7 they still could not install it on a machine that was running either of those systems?

Not nitpicking but I just do not understand (newbee sort of with this stuff)

Again many thanks to all of you folks!

 

[NoelDP]

The OEM_SLP Key installed on this machine is of a type which is only valid when used on a machine with the proper SLIC table in the BIOS, and the proper Recovery disks which contain certificates which match the SLIC table. When all three are correct, the machine self-activates at every boot.

Each OS version and manufacturer use a different set of certificates.

The BIOS SLIC table is installed at manufacture by the OEM, and cannot normally be changed outside of re-writing the BIOS using specialised tools.

A retail Full or Upgrade version would quite happily install on this machine, and activate, because they do not rely on the SLIC table and certificates for activation, and the Product Key is what tells the OS where to looks for t=which type of activation.

The fact that your machine shows as having a Win7 SLIC table in the BIOS is due to the presence of a hacker's activation exploit (commonly called a Loader) which simulates a proper SLIC table and fools the system.
The problem comes with what else may have been installed with or at the same time as the Exploit - such things as backdoors and Trojans, and keyloggers and password stealers have been found in such hacks.
It's therefore always best to completely reformat and reinstall with legitimate media and Key when they are discovered.

 

[gregrocker]

Thanks, Noel.

jjr, may I suggest you try the licensed version of Vista since it has been improved greatly from the early resource hog it was. Two SP's have added many performance improvements, including ones developed for Win7. It will be nearly similar in performance and you'll be getting the full value of the license and rig you bought which comes with it.

To do this download the Vista ISO download and burn to DVD using ImgBurn at 4x speed, then reinstall following the same Best Practices in Clean Reinstall - Factory OEM Windows 7 to get a perfect install.

Because of what you've been through and your honesty in dealing with it, I will gladly connect to optimize Vista to its most perfect state possible if you'd like. Simply install TeamViewer Download at all defaults and PM me the ID and password and time you'll be there, leave TV open on the desktop.

 

[jjr]

Thanks,
If I dl the vista I can just use the coa sticker that is attached to my laptop correct? Now you tell me about Vista being improved had I known I would of told Dell I wanted to go that route.

Could I just use my Nero 10 to burn the image?
J

Thanks, Noel.

jjr, may I suggest you try the licensed version of Vista since it has been improved greatly from the early resource hog it was. Two SP's have added many performance improvements, including ones developed for Win7. It will be nearly similar in performance and you'll be getting the full value of the license and rig you bought which comes with it.

To do this download the Vista ISO download and burn to DVD using ImgBurn at 4x speed, then reinstall following the same Best Practices in Clean Reinstall - Factory OEM Windows 7 to get a perfect install.

Because of what you've been through and your honesty in dealing with it, I will gladly connect to optimize Vista to its most perfect state possible if you'd like. Simply install TeamViewer Download at all defaults and PM me the ID and password and time you'll be there, leave TV open on the desktop.

 

[gregrocker]

I would use ImgBurn at 4x speed which installs in seconds to be sure you don't have to waste a DVD.

Nero isn't very highly regarded here so I would leave it out unless you need disk labeling.