Solved 16gigabytes installed only 3.95 usable

[Dmasterman]

so how do I up this to make it fully run 16 gigs?

I know this must be a newbie question but yeah.. i don't know.

here's the specs

These are the specs



Windows 7 Ultimate

SP 1

Processor AMD FX ™-4100 Quad-cor processor 3.60 GHz



Installed Memory (RAM): 16.00 GB (3.95 GB usable)
System type: 64 bit opreating system

Pen and touch (no pen and touch)

 

[Layback Bear]

Welcome to our forum Dmasterman.

So we understand your system better can you complete this tutorial by Brink?

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[Dmasterman]

there hope that helps

 

[Layback Bear]

Some what but I'm looking for something.
What I'm looking for is something that states Windows 7 Ultimate 64 bit. Here is a picture that should help you.
I'm trying to verify that you do or do not have a 64 bit Windows 7.

This tutorial by Brink will show you how to post a screen shot.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html





Or you could go to Start Orb and type in msinfo32, tick on it and post that picture.

 

[Dmasterman]

how about this:

 

[Layback Bear]

From what I see you do not have Windows 7 Ultimate 64 bit installed. You have a 32 bit installed.

Windows 7/32 bit will not recognize more than 4 gigs of ram.
You will need a Windows 7/ 64 bit installed to see all your 16 gigs of installed ram.

 

[ThrashZone]

Hi and welcome to SevenForums
Some thing is off for sure here's mine with 8gb of ram :/
View attachment 375304

 

[ThrashZone]

I can't tell where it states 32 bit from that screen shot
Click start and right click the Computer listing and click on Properties or Control panel and System
View attachment 375305

 

[fireberd]

This user asked the same question on the sister PC Help Forum.

 

[Dmasterman]

as another user said, in my system it states it's 64 bit.... so it is in fact a 32 bit?

 

[ignatzatsonic]

as another user said, in my system it states it's 64 bit.... so it is in fact a 32 bit?

We don't know yet.

Go to Control Panel.

Poke "system".

Post a screen shot of what you see.

Here is mine, indicating 64 bit next to "system type". Do you see that?

 

[Dmasterman]

here you go.

hopefully this shows it's 64 bit, as some people on here are sayign this is a 32

 

[Layback Bear]

Verify that your memory meets the specs of your motherboard and cpu.
Then check your motherboard manual to verify the ram is installed properly.
Set your bios to default.

Again another picture I would like to see from your computer.

From Task Manager/Resource Monitor.

 

[Dmasterman]

screensoht

 

[Layback Bear]

Damn look at that hardware Reserve, HUGE.

That most of the time indicates these things.

1. Wrong and/or mismatched ram
2. Ram setting way off. Timing, speed, voltage.
3. Just plain installed incorrectly.

 

[ThrashZone]

Okay that's even a more bazar screen shot = Hardware reserved is soaking up nearly all your ram

 

[AddRAM]

That is odd, my board only uses 63 MB for hardware reserved.

Every board is different, but 12 GB for hardware reserved ???

Somethng is not right there Dmasterman

 

[derekimo]

This user asked the same question on the sister PC Help Forum.

Here's the link,

16gigabytes installed only 3.95 usable

 

[ThrashZone]

Funny on my Acer it shows 1mb hardware reserved

 

[Layback Bear]

Dmasterman by chance have you been into Advance Boot Options?

Looks like this.