2 Windows 7 problems

[Nolimit]

I've been using win7 on my pc for a while now and only problem I have is picture quality.
On some images, quality will be very bad, very dark shadows and its out of contrast somehow.
But if I open same picture with pain, photoshop, firefox or any program it fixes, it just looks bad in default program. What might be the problem here?
And it's not all pictures, some...

Now send problem is bit bigger one.

On my laptop I had beta version of win7 for a while and I decided to install full version (64bit) that I have on my pc, so I know it's not dvd's problem.
It worked perfectly before but now once I'm done with install it gets to - Starting Windows - page, with 4 flashing parts of MS logo and justs hangs there for like 10, 15 minutes or more, I just do something else while it boots.
And after it boots, everything is normal, no problems!

What might be the problem here? I tried formating, deleting partitions and installing quite a few times now. Tried linux(ubuntu) and it works fine too. What's causing this?
If it's hardware fault, I'm still under warranty so I could get it fixed, but it's strange that after some time it just boots normally and continues working... until I try to start it again.

I just did fresh install again and as soon as it boots I'll post again or edit this post with info from event manager, something might be there.

Anything else I should look for?

Laptop is msi gx620, windows 7 64bit retail, and 64bit version beta worked few hours ago perfectly...

 

[gregrocker]

If you have Ubuntu and use a GRUB bootloader it can mess with Windows 7. Try installing to a separate HD with the other OS drives unplugged, then access it via the BIOS Boot Menu shortcut F- key (often F10) given on the first bootup screen.

Research your video card/chip driver a bit deeper, find and try any other applicable drivers, then try again installing in Vista compatibility mode. The best driver should be in the WIn7 installer, normally.

Since your hardware is still under warranty, take some time to test each in depth:

Use both the Windows Memory Diagnostic Test for its two passes, then run memtest86 bootable CD overnight. If memory errors, remove sticks to isolate problem. Try swapping RAM positions.

Find the diagnostics/repair for your HD on the maker's website, e.g. Seagate Seatools, WD Lifeguard, etc. Run full test, then zero the drive to reinstall if you have any GRUB underneath.

There are a number of useful diagnostics on this page: Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools

 

[Nolimit]

Hi, thanks for the response.

No, ubuntu isn't installed. Tested once and did another format and fresh install.

I have Nvidia 9600M, and it's same when booting for first time and after having latest drivers installed. Strange thing is beta version worked fine. I'll try to look if I can find dvd with it on and see if it works, along with XP and Visa if I can dig them out from somewhere.

Will try to test hardware, though it works with other OS, :/

Also a lot of stuff in event manager, I'll post whats happening there once I boot it up.

 

[Nolimit]

At 4:20:22 it says operating system started at system time xxxxxxxxxxxxx(numbers) and then theres bunch of stuff at 4:30-31, about devices entering running state etc. So it seems like it starts up and then for some unknown reason takes 10 min to start loading stuff? I don't get it. All the stuff in event viewer under System are information, no errors.

Found Vista dvd, gonna format and see how that goes, and then try to upgrade instead of full reinstall, maybe that helps. I'll keep posting and hopefully someone might help

 

[Nolimit]

Ok here's the deal, I installed same old win7 beta(64bit) I had and it worked great, but then I installed visa 32bit I have and it same deal like with retail win7 its stuck at loading screen! For less time then on win7 but still a long time.
When it boots I'll try to upgrade but I have a feeling same thing will happen.

Any idea what might be the cause? Because if its hard disk I'll take it to get fixed.

 

[zigzag3143]

I've been using win7 on my pc for a while now and only problem I have is picture quality.
On some images, quality will be very bad, very dark shadows and its out of contrast somehow.
But if I open same picture with pain, photoshop, firefox or any program it fixes, it just looks bad in default program. What might be the problem here?
And it's not all pictures, some...

Now send problem is bit bigger one.

On my laptop I had beta version of win7 for a while and I decided to install full version (64bit) that I have on my pc, so I know it's not dvd's problem.
It worked perfectly before but now once I'm done with install it gets to - Starting Windows - page, with 4 flashing parts of MS logo and justs hangs there for like 10, 15 minutes or more, I just do something else while it boots.
And after it boots, everything is normal, no problems!

What might be the problem here? I tried formating, deleting partitions and installing quite a few times now. Tried linux(ubuntu) and it works fine too. What's causing this?
If it's hardware fault, I'm still under warranty so I could get it fixed, but it's strange that after some time it just boots normally and continues working... until I try to start it again.

I just did fresh install again and as soon as it boots I'll post again or edit this post with info from event manager, something might be there.

Anything else I should look for?

Laptop is msi gx620, windows 7 64bit retail, and 64bit version beta worked few hours ago perfectly...

Hi and welcome

Try booting into safe mode (F8) if it doesnt hang there it is probably the video driver. Check in device manager to make sure it is installed and working


Let us know if you need help


Ken J+

 

[Nolimit]

Found another visa disk and this one works normally. So basically I have 2 same visa discs and one loads ok and the other doesnt, and only difference is one is newer. hmm, gonna try to format again... So confusing...


Edit: Ok I tried to boot up in safe mode and it gets stuck on CLASSPNP.SYS for long time and then boots up, just like it would when freezing on loading windows.
So is that the issue? What is it? Googleing atm

Also its been sitting at "Attemting repairs..." for over 20 minutes now, no sign of ending. Will post if something happens, gonna flash my BIOS now.

Problem signature:
Problem Event name : StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
POS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Says this after long time trying to repair, means anything?

 

[gregrocker]

I'm not clear on why you are reinstalling Vista to upgrade to Windows 7. This is an inferior method of installing Windows 7.

Better to boot from the Win7 installer and custom install using Advanced drive tools to format the drive first.

Be sure to choose "Connect to internet during install" so that you get the latest drivers/updates into the installer. Check WIndows Updates after install for newer drivers.

If you have an Upgrade copy then use this: http://community.winsupersite.com/b...-windows-7-with-upgrade-media-the-answer.aspx

 

[Nolimit]

I was doing it to try and see if I will be stuck at loading for 20 minutes, but I couldn't upgrade because my vista was 32 bit while 7 is 64bit.
And on 1 fresh install of Vista all was ok, and on other(different dvd, but both work, tested before) same problem like in 7 (stuck at loading for long time).

Found XP too, might try it but first I will flash my BIOS if I manage to do it with USB, can't get it to work for some reason.

Also again, I'm 100% sure there's no problem with disk that installs 7 because it's been running great on my desktop pc, and it installs fine on laptop but there just seems to be something that happens after hmm.
Really need to get it to work, need my laptop for university on monday, luckily its weekend now.

 

[Nolimit]

Forgot to mention, I fixed image quality problem. Added new profile under color management, works now.
If only boot thing could be solved
Anyone got idea what I can try?

 

[Nolimit]

So to recap:

Booting windows takes 10-20 minutes, its stuck at Loading Windows.
When booting in safe mode that time is spend stuck on CLASSPNP.SYS.
Tested couple different OSs all which work on other PCs, most didn't work well on laptop.
Laptop is only couple of months old and wasn't used that much, shouldn't be any hardware faults.
Had Win7 beta 64bit installed, clean format and trying to install retail Win7 64bit.

When trying to repair I get "it can't be done automatic and I should check online" with this in details:

Problem signature:
Problem Event name : StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
POS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I'll flash bios as soon as I figure out how to boot from usb drive(doesnt want to boot for some reason).

Any suggestions on what to do?

 

[gregrocker]

I downloaded and looked at the BIOS update for your model which was released for Windows 7. You can simply unzip the file to your desktop, right click on the .bat file and Run As Administrator.

Since you say the laptop is new, I strongly recommend you call Tech support to help you. They can tell you whether the BIOS update will help your issue, which might be known to them. You paid for this support when you bought the laptop.

There are Windows 7 Intel Chipset drivers for your model on the Drivers download page. You might want to try those.

Did you run HD diagnostics suggested earlier? WD has Lifeguard, Seagate has Seatools, check the Support Downloads page for your model.

Type Memory in start box and run Windows Memory Diagnostics for two full passes.

One reason you might not be getting much help is that your System Specs are not filled in. Please fill them in completely in the bottom left corner of post.

When you booted into DVD Repair console, was a repair offered up front or did you click Startup Repair first?

Try clicking on Startup Repair from the Recovery tools list, then study it's log before applying repairs given. Repeat, as there might be multiple issues until it boots correctly.

 

[Nolimit]

Hey, thanks for reply again.
First, I'll call place I bought it from on Monday, I still will try to fix it but I think not being able install few OSs that are tested and working will be covered. Will see what they say..

I did memory test and it was clean, no problems.
I tried WD lifeguard but couldn't get it to run without error, first it said it cant run on 64 bit, then in compatibility mode it gave me errors before starting it even.

Downloaded all drivers and will install them and see what happens. Just confused with some since they give me atheros and intel drivers for wlan, which ones do I need?

Filled system spec now.

I ran repair both when I booted of disc, and once when it didn't shut of properly(had to go somewhere and couldn't wait for it to boot).

 

[gregrocker]

Download Data lifeguard for DOS and Burn the ISO file to CD using ImgBurn at 4x with verify. Boot from it and run full diagnostic test. View attachment 41796

The one-year tech support which comes with any computer purchased is provided by the manufacturer, unless you bought an extended warranty from the store itself. But the store might be able to give you pointers on what you need to know and how to contact tech support.

I would have tech support walk you through that BIOS update to assure they will cover any possible damage due to failure. Your issue may be one known to them anyway.

When you can boot into machine, run Belarc Advisor to audit all hard and software which will make clear which LAN, etc. you have on there. It also should be in Device Manager. View attachment 41795

 

[Nolimit]

So I talked to guys and they told me to do some diagnostics which I did.
I got bunch of HDD errors and tried fixing some but couldn't make it and same thing happened so tomorrow I'm taking it in for repair.
And since holidays are coming up it might be a while until its done but I'll hope it happens this year.
Thanks for trying to help guys, will post what happens next, when I get it back or when they inform me. Cheers

 

[Nolimit]

Got it back from service(charged me 10 euros, boo).
They said problem is with drivers which are being preinstalled with 64bit version of Vista/7 and that something's messed up, so only thing I can do until MSI fixes it is to use 32 version.
I find this strange because beta of 7 worked fine.

So what do you think guys, are they right? Or should I try fixing it somehow?
Sent mail to MSI to see if its true and when it will be fixed...

 

[Tews]

I would do as they suggested and stick with the 32bit version..Had you been able to "fix" it you would have done so by now...

 

[Nolimit]

Maybe, I'll just leave it for now and check with MSI every now and then, and use ubuntu for everything expect games.

 

[Ozirus]

Forgot to mention, I fixed image quality problem. Added new profile under color management, works now.
If only boot thing could be solved
Anyone got idea what I can try?

Please, explain in detail how you fixed your image quality problem.

.jpg files look terrible, on my computer. When I had VISTA Home Premium picture quality was awesome.

Like you, image quality of .jpg files look great in Internet Explorer, but not in Photo Gallery (Windows Photo Viewer).

 

[gregrocker]

Which beta of WIn7 64 bit were you using?

RC was not supposed to be in-place Upgraded, but so many have done it now that I wouldn't be afraid to try.

There is a workaround here: Upgrade the Windows 7 RC to any retail version Icrontic Tech