Solved 6 BSOD in a day Halmacpi.dll is blamed

[mastahelix]

I don't exactly have a great computer and I frequently get blue screened about once per 3-4weeks, however I have had 7 in two days which is unusual after using BlueScreenView I found it was Halmacpi.dll and ntkrnlpa.exe that were blamed for it.

This seems to be quite frequent for these drivers to cause BSOD but it didn't help me find out what caused mine, I am prepared for it to be hardware related, but I want to make sure first.

I have run anti-virus and checked my HDDs with CrystalDiskInfo to check for errors, they both came up clean. Although I am not that technical I was convinced that it was one of my HDDs because it usually makes weird noises, sounds like its slowing down and then there is a short input freeze and a noise and then it sounds like its speeding up again and this happens at least 10 times a day, because its so frequent I simply thought it was normal.

 

[mastahelix]

After reading a few other posts, I feel I should mention I was watching a video of some sort 5 out of 7 times I BSOD, it could be my graphics card, its only a GeForce 120, but I did check and I seem to be up to date on all drivers expect for Realtek sound driver, however I am sure that it isn't needed.

 

[YoYo155]

Welcome to SF

All of your dump files are BBCODE: 0x124, which normally indicate a hardware issue.

Please download Speccy and post a screenshot.

What is the make and model of your power supply?
How old is it?

Download HWMonitor, and post ascreenshot of it as well.

 

[mastahelix]

Would you like a summery of my specifications using Speccy, or something specific?

 

[mastahelix]

 

[mastahelix]

​

 

[YoYo155]

Your CPU and GPU are clearly overheating!

Look inside the case for faulty fans and dust build-up.
Apply a new coat of thermal paste if needed.

Some files are missing in the .zip file, run SFDT again and let it run its course
Upon completion upload the full .zip file.

 

[mastahelix]

Apologies I did realize I had missed something. I will have a look inside, the computer is at least 5 years old now, I cant remember when I got it exactly.

 

[mastahelix]

I don't know if this will help but I took some pictures of the inside, it looks a bit dusty mostly where you would expect I guess, on the fans and vents. The fans don't seem faulty HWMonitor tells me the system fans are a 100%, but the listed FANPWN0 fan seems to be only 40%.

 

[YoYo155]

Yes, the dust has to go!

 

[mastahelix]

If I leave the side off do you think it would be better or would it disrupt the airflow.

 

[mastahelix]

Okay I understand, I will clean it tomorrow, and report after a few hours of use to see what temperature it mediates around, if not I suppose if it defintley is a heat issue that is causing the BSOD I should buy some thermal paste.

 

[YoYo155]

It's not enough the dust itself prohibits air flow between the heatsink fins
creating little pockets of air which in turn warms up by the component and only makes things worst.

Also you mentioned the PC is five years old and probably in need of a thermal paste renewal.

But it is up to you to decide.

-----
Edit: You came to the right conclusion.

 

[mastahelix]

I haven't yet been able to get Isopropyl but until it comes I cleaned the main CPU fan, it seems to have cooled down the CPU by 30%, the graphics card is still hot, I tried to exert it by playing games, the computer has been running for about 3 hours, I think I will mark this as solved since if the BSOD persists it will most likely be the fault of the graphics card overheating, and I think that can be solved by cleaning the rest, if not it is an old machine so is probably old age and or overuse.

So I would like to thank you for your time and experience, YoYo155.

 

[YoYo155]

You're welcome
Enjoy your stay on the forums!