8 GB RAM installed (3.98) usable

[djryano]

Hi all,

Have check everywhere for a solution do this. I have recently build my own pc and its going great

But i have 2x4gb ram chips installed dual channel and its only detecting 4gb usable

there is no memory mapping for my mobo and yes im on a 64 bit system

have tried everything can anyone please help me out


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[Solarstarshines]

Hi all,

Have check everywhere for a solution do this. I have recently build my own pc and its going great

But i have 2x4gb ram chips installed dual channel and its only detecting 4gb usable

there is no memory mapping for my mobo and yes im on a 64 bit system

have tried everything can anyone please help me out


Gyazo - d008617fb2e48a5320f9a9232c3aebb6.png
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Gyazo - 025a847e78b70760ba61ceede7629720.png

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Gyazo - 55c2cad1adf03f03906a47143931064f.png

Can you list full system specs

Also do you have Onboard or IGPU If yes possible Ram shifted to them

If you have a Dedicated GPU list all specs for it

Also with detailed info on your Build it could be a possible non compliant ram meaning it will not work on your board

Get back to us when you have all of what we asked for it will help us much easier then screen shots because the main thing is to figure if your components are the blame once we get the right info then screen shots would be in order next to figure the best solution for you

 

[Solarstarshines]

Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

 

[djryano]

Gigabyte GA-78LMT-USB3 Motherboard Phenom II AMD Athlon II Socket AM3 AMD 760G Micro ATX RAID Gigabyte

2 x Corsair Memory Vengeance Jet Black Low Profile 4GB DDR3 1600 MHz CAS 9 XMP Dual Channel Desktop

AMD FX 6300 Black Edition Six Core Processor Socket AM3+

XFX Radeon R9 270 Boost 2GB AMD PCI Express Graphics Card

sorry if you need anything else just ask

if you mean where is the ram its on board(not sure about the question sorry)

 

[djryano]

but look at this?

Gyazo - ebbe7be054e2d828330a3f812540af2e.png

it says 64 bit?

 

[djryano]

Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?

 

[Solarstarshines]

Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?

Did you clone the OS and put it on the current hard drive ?

If you are sure it's a 64 bit OS could be a dead ram stick have you tested them one by one ?

 

[djryano]

Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?

Did you clone the OS and put it on the current hard drive ?

No it is not. as i had bought win 7 when it first came out and this is a new build so i was not paying ms another bit of dosh. so is it 32 bit or 64 bit? really confused

 

[AddRAM]

Trust me, all your ram is being used, open up task manager/performance tab/ click resource monitor/ then the memory tab.

Make a snip of it and post in a reply for us to scrutinize

click start/ right click computer/ then properties/ then look at system type

that will tell you what bit you are running.

 

[Solarstarshines]

If you can pull this up like ADDRAM said you will know where it went

I am almost sure it is in Hardware reserve

 

[djryano]

Nevermind screen shot told me your issue you are using 32Bit windows

You need 64 bit version

The first screen shot is yours This shows 32 bit Windows Ultimate

The Second one is mine and shows 64bit Windows

Any ideas? my screen shot above says 64 bit?

Did you clone the OS and put it on the current hard drive ?

No it is not. as i had bought win 7 when it first came out and this is a new build so i was not paying ms another bit of dosh. so is it 32 bit or 64 bit? really confused

 

[djryano]

Gyazo - a6cef067a81e582e442b922a2ce1da54.png

there you go i posted in the post

 

[AddRAM]

You have 4115 MB hardware reserved, that`s 4 GBs or there abouts.

You need to check what bit you`re running, but I don`t think it`s gonna matter. It`s all about the motherboard.

If you post what exact MB you have we can check on that too. Give us a link if you can.

 

[djryano]

I know but how in gods name do i take it out of there

 

[AddRAM]

You can`t

But there may be some gpu numbers we can change. so post the motherboard. And tell us if you have 32 or 64 bit.

I told you how to check.

 

[djryano]

Gigabyte GA-78LMT-USB3 Motherboard Phenom II AMD Athlon II Socket AM3 AMD 760G Micro ATX RAID Gigabyte

theres my mother board

XFX Radeon R9 270 Boost 2GB AMD PCI Express Graphics Card

my graphics card

and running 64 bit

 

[carwiz]

Looks like 64-bit to me.

This is copied from a previous post--I'm not going off-site to view pictures. Please use the attachment tool.

 

[Solarstarshines]

Looks like 64-bit to me.

This is copied from a previous post--I'm not going off-site to view pictures. Please use the attachment tool.

It might be 64 as page file stays 32

But it seems odd behavior that is why i figured it was the wrong OS for the Job

My thing thought not saying the Op has one but Ultimate is one of the most hacked of Win 7 just saying

 

[Solarstarshines]

Running a GIGABYTE 760G mobo maybe the reason

that's not even a certified 990fx board that is 3 generations ago hmmmm

Why do these people continue to sell old news with newer hardware

 

[Solarstarshines]

Also look in the Bios check is Memory re-maping is enabled or off