8007000D error Cannot update service pack 1

mawil1013

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8007000D error Cannot update service pack 1, just did a restore to factory. Used a brand new service/recovery disks bought directly from acer for an aspire 5336-2524.

Everything else is fine but continually fail to update and install service pack 1.

I tried the suggested help center and the fixer application which said it fixed something and to try again but I cannot get updated to Service Pack 1 for Win7

"Windows 7 Service Pack 1 for x64-based Systems (KB976932) - Download size: 73.6 MB - 892.6 MB"

There are 9 other updates but I cannot update them either, together nor one at a time.

Update: I tried this, but no go, http://support.microsoft.com/kb/947821
I used 64 bit version. It said it failed, I shut down not restart, it said it was installing 8 updates during shut down, HD contiued to run after screen went black, I waited until HD light went out, restarted, went to look for updates, It first said only 3 remaining then the daXn thing changed while I was looking at it and it changed back to 9 available updates, OMG!

I need some help here gang!
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 32-bit 7601 ...Intel(R) Celeron(R) CPU 900 @ 2.20GHz3.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
Laptop
Computer Manufacturer/Model Number
acer, aspire, 5336-2524
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Celeron(R) CPU 900 @ 2.20GHz
Motherboard
Acer JE51_MV
Memory
3.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD2500BEVT-22A23T0 ATA Device (2) Generic- Multi-Card USB Device
Hi mawil1013,

I noticed your trying to install a 64-bit SP1 version on a 32-bit machine!
(according to your specs):

Code:
"Windows 7 Service Pack 1 for x64-based Systems (KB976932) - 
Download size: 73.6 MB - 892.6 MB"

Try the Update readiness tool for x86 machine:

:ar: http://www.microsoft.com/en-us/download/details.aspx?id=3132

Failing that, try installing SP1 using a standalone installer:

:ar: Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

You want to download and install this version:


Code:
[COLOR=red]windows6.1-KB976932-X86.exe - This application installs SP1 to a [/COLOR]
[COLOR=red]32-bit machine running Windows 7.[/COLOR]

If it still fails, try installing the SP1 update with your Anti-virus disabled, and internet connection disabled.

Remember to enable AV if you are successful.

Hope this helps.

cheers

Dave
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz4GBNividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Computer type
PC/Desktop
OS
Windows 7 Professional 64bit
CPU
AMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz
Motherboard
Asus
Memory
4GB
Graphics Card(s)
Nividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Sound Card
None
Monitor(s) Displays
22" Yuraku LCD (Dont ask)
Screen Resolution
1280x960
Hard Drives
2TB WD Caviar green
PSU
Windy up type
Case
Scout cm Storm
Cooling
Hair dryer on full cool power ;-)
Keyboard
QWERTY
Mouse
Microsoft Special
Internet Speed
BT Infinity 9.38Mb/s Wheeeeeeeeeeeeeeee!!
Antivirus
MSE
Browser
Internet Explore 10 and Chrome
Other Info
Don't shout...I've got a Hangover!
Nope, my notebook is a 64 bit sysytem,

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ASPIRE-PC
System Manufacturer Acer
System Model Aspire 5336
System Type x64-based PC
Processor Intel(R) Celeron(R) CPU 900 @ 2.20GHz, 2194 Mhz, 1 Core(s), 1 Logical Processor(s)

Also when I was the win7 check for updates, it shows service pack 1 for 64 bit.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 32-bit 7601 ...Intel(R) Celeron(R) CPU 900 @ 2.20GHz3.00 GB(1) Mobile Intel(R) 4 Series Express Chipset ...
Computer type
Laptop
Computer Manufacturer/Model Number
acer, aspire, 5336-2524
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Celeron(R) CPU 900 @ 2.20GHz
Motherboard
Acer JE51_MV
Memory
3.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 4 Series Express Chipset Family (2) Mo
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD2500BEVT-22A23T0 ATA Device (2) Generic- Multi-Card USB Device
Hi,

Can you fill out your specs properly as they clearly say:

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1

cheers

Dave
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz4GBNividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Computer type
PC/Desktop
OS
Windows 7 Professional 64bit
CPU
AMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz
Motherboard
Asus
Memory
4GB
Graphics Card(s)
Nividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Sound Card
None
Monitor(s) Displays
22" Yuraku LCD (Dont ask)
Screen Resolution
1280x960
Hard Drives
2TB WD Caviar green
PSU
Windy up type
Case
Scout cm Storm
Cooling
Hair dryer on full cool power ;-)
Keyboard
QWERTY
Mouse
Microsoft Special
Internet Speed
BT Infinity 9.38Mb/s Wheeeeeeeeeeeeeeee!!
Antivirus
MSE
Browser
Internet Explore 10 and Chrome
Other Info
Don't shout...I've got a Hangover!

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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