Unable to update Service Pack 1

[outoffit]

Hi. I'm using a Windos 7 Home Premium 64bit OS on a Asus laptop. The problem is that Windows Update shows 2 important updates and one of them being the Windows 7 Service Pack 1 x64 (KB976932) update. The other one is a Windows Live 2011 (KB2434419) update.

I've been trying to install Service Pack 1 on my Windows 7 for several days now. I've tried trough Windows Update and to install it manually and both of those tries have failed many times now.

The last error code that I've got with the failed update to SP1 is code 8024000B.

I feel that I've tried everything that I can and know right now but Windows Update seems to be stuck when I try to update sp1 and when I try manually it fails and say's that atleast 1 system component/file is missing to do the update...

Can anyone help with this? Much appreciated.

 

[MrWhoopee]

This may provide some help.
Windows 7 SP1 upgrade for Windows starter, error 8024000B - Microsoft Community

 

[SIW2]

You may be better off getting the x64 installation media that includes SP1.

Microsoft Windows and Office ISO Download Tool - HeiDoc.net

Then do a repair install.Repair Install - Windows 7 Help Forums

You will need a license key. There should be one on a sticker somewhere on your machine. Sometimes under the battery.

You may want specific drivers for your laptop - you will find them at Asus site for your model.

You can use dism++ for downloading and installing updates. Dism++x86/x64

 

[outoffit]

Thanks MrWhoopee, just didn't find anything that would've helped me on that link though. :/

SIW2, you're maybe right... thanks for the advice!

 

[outoffit]

I may have hit a brick wall with this update.

Windows ISO Download Tool tells me to check my internet connection everytime I launch it and doesn't let me do anything... With a perfectly fine internet connection that I've used downloading larger files on the internet before.

Too bad. I really have no idea what to do with this anymore.

 

[torchwood]

Hi Outoft,
please run this tool, copy/paste the output


http://go.microsoft.com/fwlink/?LinkID=52012


and todays log from

C >> windows >> logs >> CBS > cbs text


Roy

 

[outoffit]

Sure.

 

[torchwood]

Hi Outoffit,

Your sytem is licenced but not registered,
please install
KB971033

Reboot

Try SP1 again,
if it fails post another copy of the CBS log, zip please not rar its on your comp.

Roy

 

[outoffit]

Doesn't work.

 

[torchwood]

Hi Outoffit,
have a look at this log, if its driver related it will show up here
c:\Windows\inf\setupapi.dev.log

if nothings showing there i'll get you a direct link to a download

What language would you prefer.

Roy

 

[outoffit]

Yes, I have the log but I don't think I understand anything... Maybe I'm too dumb. Mind if i post the log here? Finnish would be great.

 

[torchwood]

Hi Outoffit,
posting the logs is fine, will look at it.

link below for W7 SP1 Home premium OEM Finnish,
(note skip entering product key it should auto activate)
https://software-download.microsoft.com/pr/Win7_HomePrem_SP1_Finnish_COEM_x64.iso?t=d356a36e-a0aa-4afd-9a5b-38cc660ee395&e=1491647838&h=0bb7b7a260fe6e3c5a26d72a2c3fb93f

Link is valid for 24 Hrs ONLY
11.30 here in sunny England


Roy

 

[outoffit]

Thank you, I appreciate it. Here's the log.

 

[torchwood]

Hi Woo,
from the report
tiedostojärjestelmän asemaohjain

UM cant read Finnish, how remiss of me

Its a plug and play device of some description, maybe related to the MS wireless keyboard and mouse you have installed.
I also see that driver booster was updating it not a good move on MS products

If you could either remove/update the driver and from devices, it may let you update to SP1.

Did you get the download OK.

Roy

 

[torchwood]

as you were having a lot of trouble with the drivers for your keyboard/mouse suggest you download the latest from MS onto a usb.

Roy

 

[outoffit]

I'm just confused with the whole driver thing. Yes, I've had some issues with installing usb devices drivers & such, but I think that now they work just fine and idk how it would affect the sp1 install if I reinstalled all my working usb -devices drivers...? I don't know if I'm just too stupid or too sceptical.

I guess if I knew what I was doing maybe I would have already solved this issue.

link below for W7 SP1 Home premium OEM Finnish,
(note skip entering product key it should auto activate)


Roy

What do you mean that it should auto activate...? How legit is it if I don't need my product key?

 

[torchwood]

Hi Outoffit,
FYI SP1 will have more, but possibly not completely up to date drivers, i only mentioned it because THEY were the ones causing you NOT to be able to update.

As for the legitamcy of your system.
You have an OEM system, and the download i provided you with was for that version.
They (OEM's) activate via a SLIC table placed on your BIOS motherboard when it was manufactured.
if you look at the report i asked you to run you will see entries for
OEM, Bios valid and a SLIC table.

Even if it does not activate, i do expect it too, you still have your COA key

Roy

 

[outoffit]

Okay, you have been a big help, thank you.

So, do I need to install the driver you mentioned to succesfully update to sp1?
It's not listed anywhere in the device manager, so I guess I do need to install it first then. From where could I do that?

And the other option for me is to do a repair install from the OEM Windows 7 file you provided, right? If the first one doesn't work.

I'm just asking to be sure that I understand.

 

[torchwood]

Hi Outoffit,

The link i posted INCLUDES SP1

so the choice is yours try either, repair/clean install.
My own preference would be a clean install REMEMBER to copy your private data to an external device.

I mentioned earlier get the drivers from MS,(dont use Driver booster to get them).
Type in the model no: it should be on the keyboard.
(for a clean install copy them to an external device BEFOREHAND.)

Roy

 

[outoffit]

I mentioned earlier get the drivers from MS,(dont use Driver booster to get them).
Type in the model no: it should be on the keyboard.


Roy

Ok, so I have a laptop and there's no results from microsoft with my laptop model. There's some results from asus site with drivers that can be updated but I have no idea which is the one you are talking about.

So I guess I'll have to just repair/clean install.