Solved 800B0100 and 80073712 update errors

D

Dimitrisch

New member
Local time
3:49 AM
Messages
9
hi, when i try to install updates from windows updates some of them don't get installed and i get these errors. Any help?
 

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Here's the error-list from the CheckSUR log...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_6.1.7601.22923_en-us_d53c7af413ca142e.manifest
 winsxs\manifests\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_6.1.7601.22923_en-us_7b20b9a25fef8811.manifest
 winsxs\manifests\amd64_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.22923_none_ff1bb22c34862201.manifest
 winsxs\manifests\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.22923_none_b9ca7b209c6d1e03.manifest
 winsxs\manifests\amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.22923_none_c7dc5818bc90dbd4.manifest
 winsxs\manifests\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22923_none_b5efd139e1ed89c1.manifest
 winsxs\manifests\amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22923_none_3621766a6c6dc5e1.manifest
 winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22923_en-us_c36317d8cf9af6ee.manifest
 winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22923_none_282af7f3d523df84.manifest
 winsxs\manifests\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_6.1.7601.22923_en-us_57d8418f7d20c468.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18606_en-us_e4da955ead310eed.manifest
 servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_222_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_222_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_57_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_57_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_58_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_58_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_59_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_59_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_60_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_60_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_61_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_61_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_62_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_62_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_63_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_63_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_90_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_90_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum

I'll post a fix protocol later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
ok thanks :)
 

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit
I've uploaded a file - dthaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dthaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
there seems to be another problem, i can't access the "temp" file, eventhough i am logged in as an administrator
 

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit
What AV are you using?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Avast but i managed to cope the files through safe mode. i am running checkSUR right now so i will post the results later
 

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit
i just run a windows update, from 15 fails that i counter before now there are 12 and i get only 800B0100 error
 

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit
Looks like I missed one file :(

Code: 
Summary:
Seconds executed: 434
 Found 35 errors
 Fixed 34 errors
  CSI Manifest All Zeros Total count: 11
  Fixed: CSI Manifest All Zeros.  Total count: 11
  CBS MUM Corrupt Total count: 24
  Fixed: CBS MUM Corrupt.  Total count: 23
  Fixed: CBS Paired File.  Total count: 24
Unavailable repair files:
 servicing\packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum

... which is the first time I have ever seen a lone .mum file in a CheckSUR log without the accompanying CAT file!

The interesting thing is that CheckSUR did, in fat claim it had replaced both files.

Code: 
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum  Line 1: 
(fix) CBS Paired File CBS File also Replaced Package_91_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

I'll post another fix after I've had supper, and we'll see how that goes
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - dthab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dthab in the same place.
Open this folder - there should be two folders inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
ok Noel! no need to rush, take your time. i 'm already thankful for what you have done. Also there are 7 update fails now, in case this does matter to anything
 

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit
Thank you very much Noel, all updates succeded! here are the files.
 

Attachments

My Computer

Computer type
PC/Desktop
OS
windows 7 professional 64 bit
Great! - the log looks fine now as well.

Good luck!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
You must log in or register to reply here.
Back
Top