Solved Acer 5749 Series Laptop Problem: Performance and Problems Logging Off

Jesse Williams

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I have an Acer 5749 Series laptop that is having problems with performance and is hanging up upon logging off and opening the start menu. Help would be greatly appreciated.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Hello again Jesse mate have you tried the usual that I always suggest -
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2 (safe mode)

if no go then

http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
It's running a little better today. Must have been just a glitch in the software. But, I will be sure to use what you have suggested.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
It is just as well Jesse the sfc and chkdsk will find any system issues correct them if it can and doesn't take that much time to do.

It also doesn't really matter how many times you use it and as a matter of course if my own machine are showing signs of being under the weather they are the first things I run. Plus I always advise others to do the same as I like to eliminate stuff using the simplest things first - a lot of folks dive in and try the heavy duty scans etc when it probably isn't necessary.

Oh don't forget the tutorial too http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks, ICIT2LOL. I appreciate your help!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
No worries:)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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