Acer Aspire 9810 TV Tuner

Twobeers

New member
Local time
10:27 PM
Messages
8
:drool::cry:This sucker supposedly has a AverMedia M104 Hybrid TV Tuner capable of NTSC, PAL & Secam, analog & digital . I have looked high and low for drivers for this puppy. None will install. It worked before with that abortion they called Windows Vista. But it will not install no way no how with Windows 7. My hand is all cramped up now with all the clicking of the mouse searching for this illusive beast.
Does anybody have tips, clues or i'll even settle for some vodoo magic at this point to get it to work. As you all who have an Acer. There web based tech support has got to be one of the least helpfull places on the internet.
Now here is a real laugh, We are using Trend Internet Anti-Virus. Almost all sites I go to from a Google or Bing search on Acer Aspire 9810 TV Tuner or Acer Aspire TV Joy. Trend reports as Dangerous.:shock:
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit2.1 dual
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
2.1 dual
Motherboard
Acer

My Computer My Computer

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Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
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Logitech Wireless Keyboard K520
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Logitech Wireless Mouse M310
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Wave Broadband ~ 100 dn 5 up
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Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
:drool::cry:This sucker supposedly has a AverMedia M104 Hybrid TV Tuner capable of NTSC, PAL & Secam, analog & digital . I have looked high and low for drivers for this puppy. None will install. It worked before with that abortion they called Windows Vista. But it will not install no way no how with Windows 7. My hand is all cramped up now with all the clicking of the mouse searching for this illusive beast.
Does anybody have tips, clues or i'll even settle for some vodoo magic at this point to get it to work. As you all who have an Acer. There web based tech support has got to be one of the least helpfull places on the internet.
Now here is a real laugh, We are using Trend Internet Anti-Virus. Almost all sites I go to from a Google or Bing search on Acer Aspire 9810 TV Tuner or Acer Aspire TV Joy. Trend reports as Dangerous.:shock:


Here you go, Read this post.
http://www.sevenforums.com/drivers/33399-driver-avermedia-m115-m104-acer-aspire-9810-a.html
Hope that works for you and welcome to the forums.:)
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Thank you Derekimo I will give the driver a try when I get home from work today. I tried all the other stuff with compatibillity mode, it did not work.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit2.1 dual
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
2.1 dual
Motherboard
Acer
NO LUCK SO FAR. I have tried all the search's on the AVerMedia site. It appears that there is no such thing as a AVerMedia (M104) nor (M115). Listed in any way shape or form on AVerMedia's site. I pulled the bottom off of our Acer Aspire 9810 in the hopes of readily seeing some sort of identification of the TV tuner device. No such luck. I would have to disassemble much further than removing the back to get to the chips of the tuner. After a couple of clicks on the above link it led me to a download of Driver Whiz which is the same as Driver Detective (colors are a little different), BTW my product key for Driver Detective works for Driver Whiz.
Both lead me to a file called VMHybrid_1.38.200_W7_Vista_WLH.exe. Which starts to install but suddenly simply just disappears when the progress bar gets about 90% across. The links from Software Informer re AVerMedia(M104) all lead to AVerMedia's Home page. I have been clicking and clicking now every evening for about 4-5hrs each night going in circles for the last 5 days. One thing I noticed is that apparently I am not the only one out there looking for the elusive TV Tuner files. The files listed on the Acer site do not work and are very early versions 1.xx.
Thanks for trying Derekimo, but no cigar for U.
So if anyone out there succesfully finds the right drivers let us know and post em in this thread.

My next task will be trying to get the BIOS fixed. I have found numerous posts regarding the fact that the Acer Aspire 9810 BIOS doesn't recognize more than 3 gigs of RAM. Sound familiar to anyone.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit2.1 dual
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
2.1 dual
Motherboard
Acer
NO LUCK SO FAR. I have tried all the search's on the AVerMedia site. It appears that there is no such thing as a AVerMedia (M104) nor (M115). Listed in any way shape or form on AVerMedia's site. I pulled the bottom off of our Acer Aspire 9810 in the hopes of readily seeing some sort of identification of the TV tuner device. No such luck. I would have to disassemble much further than removing the back to get to the chips of the tuner. After a couple of clicks on the above link it led me to a download of Driver Whiz which is the same as Driver Detective (colors are a little different), BTW my product key for Driver Detective works for Driver Whiz.
Both lead me to a file called VMHybrid_1.38.200_W7_Vista_WLH.exe. Which starts to install but suddenly simply just disappears when the progress bar gets about 90% across. The links from Software Informer re AVerMedia(M104) all lead to AVerMedia's Home page. I have been clicking and clicking now every evening for about 4-5hrs each night going in circles for the last 5 days. One thing I noticed is that apparently I am not the only one out there looking for the elusive TV Tuner files. The files listed on the Acer site do not work and are very early versions 1.xx.
Thanks for trying Derekimo, but no cigar for U.
So if anyone out there succesfully finds the right drivers let us know and post em in this thread.

My next task will be trying to get the BIOS fixed. I have found numerous posts regarding the fact that the Acer Aspire 9810 BIOS doesn't recognize more than 3 gigs of RAM. Sound familiar to anyone.


Did you try to install those drivers in Compatibility Mode to see if that worked?
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
I tried everything except feeding this sucker a beer.

Now I have it working. This is what you do if you have one of these suckers. Go to the America Acer web site. Meander yourself to the download drivers page. Once there you will notice towards the right just beside the choose language menu. You see where it says Latest, forget that crap, click on All. WTF you say to yourself there is several more TV Tuner files. You'll want TVTuner_AVerMedia_(M115)_4.5.0.9_VistaX86.zip.
Having read the previous post regarding the compatibillity stuff from the orginal Acer Aspire 9810 post I unzipped the package and immediately went to the setup.exe file, gave it a right click, went to properties, Compatibilty and set it to Vista SP2. Closed. Double clicked the setup exe and presto the sucker installed itself as slick as a couple mud wrestlers playing in a rain storm. Went to the Windows Media Centre. Clicked on live TV, it downloaded and installed some stuff. Windows Media Centre asked me my postal code.....it then downloaded the TV guide for my area. Simply amazing.
Acer as far as customer support goes...........you suck.

Now I am as pleased as can be. Windows 7 on this notebook is much faster and a whole lot more stable than Vista was. *The TV Tuner driver is the only software driver on this notebook from Acer. All my extra buttons, eg:Volume controls, brightness, contrast are all working with out any of those unstable Acer Windows Vista programs installed. Praise the Lord and Pass the loot. Hoorah.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit2.1 dual
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
2.1 dual
Motherboard
Acer
Now you can have a cigar Derekimo.;)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit2.1 dual
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32bit
CPU
2.1 dual
Motherboard
Acer
I tried everything except feeding this sucker a beer.

Now I have it working. This is what you do if you have one of these suckers. Go to the America Acer web site. Meander yourself to the download drivers page. Once there you will notice towards the right just beside the choose language menu. You see where it says Latest, forget that crap, click on All. WTF you say to yourself there is several more TV Tuner files. You'll want TVTuner_AVerMedia_(M115)_4.5.0.9_VistaX86.zip.
Having read the previous post regarding the compatibillity stuff from the orginal Acer Aspire 9810 post I unzipped the package and immediately went to the setup.exe file, gave it a right click, went to properties, Compatibilty and set it to Vista SP2. Closed. Double clicked the setup exe and presto the sucker installed itself as slick as a couple mud wrestlers playing in a rain storm. Went to the Windows Media Centre. Clicked on live TV, it downloaded and installed some stuff. Windows Media Centre asked me my postal code.....it then downloaded the TV guide for my area. Simply amazing.
Acer as far as customer support goes...........you suck.

Now I am as pleased as can be. Windows 7 on this notebook is much faster and a whole lot more stable than Vista was. *The TV Tuner driver is the only software driver on this notebook from Acer. All my extra buttons, eg:Volume controls, brightness, contrast are all working with out any of those unstable Acer Windows Vista programs installed. Praise the Lord and Pass the loot. Hoorah.

Glad to hear you got it all working Twobeers, And thanks for posting your solution, I know it will come in handy in the future.
Now go have a couple beers.:D
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Hello

I followed your very good guide and now my tuner card are woorking, but you allso wrote: "All my extra buttons, eg:Volume controls, brightness, contrast are all working with out any of those unstable Acer Windows Vista programs installed". This is the only thing that is left for me. My "Fn" + Buttons does not work. How did you solve this? What to download and install?
 

My Computer My Computer

At a glance

Win 7Core 2 Duo4 GB
Computer Manufacturer/Model Number
Acer 9814
OS
Win 7
CPU
Core 2 Duo
Memory
4 GB
Hard Drives
1xSSD 64 GB and 1X500GB
Hello.

Thanks for the guide. Work fine!!!

I have a problem that it seems you have solved. My "Fn" + buttons does not work (volume + brightness etc). What to download and install to make these work??

Thanks

Kim
 

My Computer My Computer

At a glance

Win 7Core 2 Duo4 GB
Computer Manufacturer/Model Number
Acer 9814
OS
Win 7
CPU
Core 2 Duo
Memory
4 GB
Hard Drives
1xSSD 64 GB and 1X500GB
acer drivers

solved it , if anyone needs drivers for acer , let me know ,follow my step by step guide ,,,,,,,,,,,easy peesey,lemon squeesey.
 

My Computer My Computer

At a glance

windows 7 32bit
OS
windows 7 32bit
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