Acer eRecovery Management: Hard Drive Configuration Error

Jesse Williams

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I am sorry to keep being a pest, but this site is my only way to get things resolved.

Anyway, on my Acer laptop, I have the eRecovery Management software. When I was trying to restore the OS to factory defaults, it gave me an error that said "Hard drive configuration is not set to factory default. Restore aborted".

Does anyone know how to fix this problem?
 

My Computer My Computer

At a glance

Windows 10 Home 64-bitAMD E-350 Zacate 40nm Technology4 GB DDR3 Memory1909MB ATI AMD Radeon HD
Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Hi,
I guess this one can be marked as answered JJ,
You somehow deleted or formatted the recover partition :(
357170d1429807992-should-i-do-clean-install-computer-management.png
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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