Acer eRecovery Management

fANAT1C

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Belgium
Hey guys

I want to recover my laptop, an Acer Aspire 8735G. When I bought this laptop I deleted all the mess that comes with it, but I accidently deleted Acer eRecovery too, which is necessary to burn the hidden backup partition to a CD/DVD which is what I wanted to do.

I want to burn the hidden partition on a CD or DVD and then just recover my laptop. The reason that I want to recover my laptop is because I have most files backed up and there's too much mess on my laptop to figure out everything I want to back up.

The mess on my laptop is just too big to find out what I still want to use of it. Anyone has a download to the Acer eRecovery Management application? It's been deleted from the Acer website for some reason. I already downloaded a version of the eRecovery program but the loader said it wasn't compatible with my version of Windows/hardware.

Thanks in advance guys!
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 8735g
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core 2 Duo T6600 @2.2 GHz
Motherboard
/
Memory
4GB RAM DDR3 so-DIMM
Graphics Card(s)
NVIDIA GeForce GT 240m 1GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
18,4 HD+ LCD
Hard Drives
2 x 500 GB @5400 RPM
PSU
/
Case
Acer Aspire 8735g (laptop)
Cooling
/
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech G3
Can you do a system recovery then burn your disks? Like hit Alt+F10 while on the bios screen recover windows to factory settings then burn the disks.
 

My Computer

OS
Windows 7 Ultimate x64
Hello fANAT1C.







Sad to say if you deleted the "Acer Factory Recovery Partition" before you created the recovery disk set there's not much that can be done for that, once it's gone it's gone.

There is the option to use a Windows 7 install disk of the exact same version to reinstall Windows 7 to the laptop and use the activation key on the COA sticker attached to the PC to active when finished; do you know anyone that may have a Windows 7 disk you would be able to use?

Be sure to post back with any questions you may have concerning this method and we'll do what we can to help.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Hello fANAT1C.







Sad to say if you deleted the "Acer Factory Recovery Partition" before you created the recovery disk set there's not much that can be done for that, once it's gone it's gone.

There is the option to use a Windows 7 install disk of the exact same version to reinstall Windows 7 to the laptop and use the activation key on the COA sticker attached to the PC to active when finished; do you know anyone that may have a Windows 7 disk you would be able to use?

Be sure to post back with any questions you may have concerning this method and we'll do what we can to help.
I think you didn't understand me very well, the partition is still there. I simply deleted the program!

thanks for your help though
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 8735g
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core 2 Duo T6600 @2.2 GHz
Motherboard
/
Memory
4GB RAM DDR3 so-DIMM
Graphics Card(s)
NVIDIA GeForce GT 240m 1GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
18,4 HD+ LCD
Hard Drives
2 x 500 GB @5400 RPM
PSU
/
Case
Acer Aspire 8735g (laptop)
Cooling
/
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech G3
Have a look at the info below then; though if you did delete the "eRecovery" app you may be sol.



   Information

Here is the standard Acer Recovery Instructions

1. Power on the machine
2. At the white ACER BIOS screen, hold the “Alt” key and press the “F10” key simultaneously to start Acer eRecovery
3. Once eRecovery has loaded, click “Restore to Factory Default Settings”
4. Click “OK” to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press “OK” to reboot unit



 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Have a look at the info below then; though if you did delete the "eRecovery" app you may be sol.

   Information

Here is the standard Acer Recovery Instructions

1. Power on the machine
2. At the white ACER BIOS screen, hold the “Alt” key and press the “F10” key simultaneously to start Acer eRecovery
3. Once eRecovery has loaded, click “Restore to Factory Default Settings”
4. Click “OK” to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press “OK” to reboot unit



Kk thanks!

I'll post here when the recovery was successfully done or failed. How many times can I do a backup like this? Unlimited?
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 8735g
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core 2 Duo T6600 @2.2 GHz
Motherboard
/
Memory
4GB RAM DDR3 so-DIMM
Graphics Card(s)
NVIDIA GeForce GT 240m 1GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
18,4 HD+ LCD
Hard Drives
2 x 500 GB @5400 RPM
PSU
/
Case
Acer Aspire 8735g (laptop)
Cooling
/
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech G3
If it works it should be an unlimited nunber of times; do be sure to post back so we know how it sorts out.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
WoOt! I was just wondering! My other thread not even a view lol and it was as if I said nothing here :P
 

My Computer

OS
Windows 7 Ultimate x64
WoOt! I was just wondering! My other thread not even a view lol and it was as if I said nothing here :P





If a user posts at a forum and there's no one to see, does it exist? :)
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Have a look at the info below then; though if you did delete the "eRecovery" app you may be sol.
   Information

Here is the standard Acer Recovery Instructions

1. Power on the machine
2. At the white ACER BIOS screen, hold the “Alt” key and press the “F10” key simultaneously to start Acer eRecovery
3. Once eRecovery has loaded, click “Restore to Factory Default Settings”
4. Click “OK” to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press “OK” to reboot unit



Kk thanks!

I'll post here when the recovery was successfully done or failed. How many times can I do a backup like this? Unlimited?
Sure I will!

I'm going to backup essential files though, might take a while. This laptop has 2x500 GB hard disks!
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 8735g
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core 2 Duo T6600 @2.2 GHz
Motherboard
/
Memory
4GB RAM DDR3 so-DIMM
Graphics Card(s)
NVIDIA GeForce GT 240m 1GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
18,4 HD+ LCD
Hard Drives
2 x 500 GB @5400 RPM
PSU
/
Case
Acer Aspire 8735g (laptop)
Cooling
/
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech G3

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
You might want to save a Win7 backup image so you have a path back if Factory Recovery should fail. Make a WIn7 Repair CD so you can boot in to apply the image if necessary.
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

Many tech enthusiasts eventually find a clean-copy DVD of their OS version and reinstall using the OEM Product Key on the COA sticker on machine. Any retail installer can also have all versions unlocked: http://www.sevenforums.com/tutorials/85813-windows-7-universal-installation-disc-create.html

When ready, make your Recovery Disks and a Backup image so you have a path back to factory condition or your current state.

The installer is mostly driver-complete, with newer arriving quickly via optional Windows Updates. Any drivers then missing in Device Manager can be found on the Support Downloads webpage for your model computer or device.

Install updates and then programs slowly over time to gauge performance after each. Don't let any programs write themselves into msconfig>Startup as they become freeloaders on your RAM/CPU and can spy on you. I only allow AV and gadgets. http://www.sevenforums.com/crashes-debugging/70248-troubleshooting-msconfig.html

Use a lightweight free AV like MS Security Essentials which works perfectly with Windows 7 Firewall. http://www.microsoft.com/security_essentials/

When it is finished, clean and order the HD perfectly using state-of-the-art free CCleaner then Auslogics Disk and Registry defraggers monthly.

Then save a Win7 Backup image externally so you never have to reinstall again, just reimage the HD or replacement using DVD or Repair CD.
 
It has been a while since I had an Acer laptop, but I believe that Ted's (Bare Foot Kid) answer will suffice in helping you to meet your goal.

However, you can download and install any of the Acer Empowering Technology programs from Acer's website. More than likely, you will get a more up-to-date version anyway.
 

My Computer

Computer Manufacturer/Model Number
Rig 1
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 940 Black Edition @ 3.4GHz (AM2+)
Motherboard
Gigabyte GA-MA790X-UD4P (AM2+)
Memory
Corsair CM2X4096-8500C5 (4 X 2GB)
Graphics Card(s)
XFX Radeon HD 5770 / Diamond Radeon HD 5770 CrossFireX
Sound Card
Asus Xonar DS (PCI)
Monitor(s) Displays
Samsung SyncMaster 932bw+ (3)
Screen Resolution
4320x900
Hard Drives
OCZ Vertex 2 80 GB - Windows 7 System --
WD Caviar Black 1TB - Music, Movies, Vids, Pics --
WD Caviar Black 640GB - User Profiles & Games --
WD My Book 320GB external
PSU
Corsair CMPSU-750TX
Case
Cooler Master HAF 932
Cooling
Corsair Hydro Series H50
Keyboard
Logitech Desktop Wave
Mouse
Logitech LX8 Laser
Internet Speed
20 down / 2 up
Other Info
LG GGC-H20L Blu-Ray / HDDVD combo --
Hauppauge HVR-1250 --
Silverstone MFP-51 --
Logitech Webcam C600
Are my posts invisible?

Your post was not invisible, Kilroy - you were here.
You had the correct answer in the second post:

Can you do a system recovery then burn your disks? Like hit Alt+F10 while on the bios screen recover windows to factory settings then burn the disks.

+rep

Your other post you were waiting for help with when you shared the solution here is one of the more unique stumpers I've seen in awhile: http://www.sevenforums.com/installation-setup/113168-windows-easy-transfer.html

Welcome to Seven Forums.
 
Well.... I didn't notice your replies, so here I am on my "clean" reinstall of Windows 7 Home Premium x64. Cleaning all the bloatware Acer gives with it (all the useless games, programs etc...) but this time I won't delete Acer eRecovery.

So the recovery has installed like a charm, took about less than 30 minutes before I saw my desktop wallpaper again. I'm gonna make an image of the current installation of my Windows, so in the future I can recover the image I made myself instead of using the Acer recovery partition with all the bloatware.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 8735g
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core 2 Duo T6600 @2.2 GHz
Motherboard
/
Memory
4GB RAM DDR3 so-DIMM
Graphics Card(s)
NVIDIA GeForce GT 240m 1GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
18,4 HD+ LCD
Hard Drives
2 x 500 GB @5400 RPM
PSU
/
Case
Acer Aspire 8735g (laptop)
Cooling
/
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech G3
Hello fANAT1C.



There is the option to use a Windows 7 install disk of the exact same version to reinstall Windows 7 to the laptop and use the activation key on the COA sticker attached to the PC to active when finished; do you know anyone that may have a Windows 7 disk you would be able to use?

Be sure to post back with any questions you may have concerning this method and we'll do what we can to help.

Glad to see you have it sorted and thanks for the update.



Continue to look for someone to let you use their Windows disk (same bit rate as yours) and have a look at this tutorial at the link below to create an unlocked Windows 7 installer disk.

Windows 7 Universal Installation Disc - Create
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Glad to see you have it sorted and thanks for the update.



Continue to look for someone to let you use their Windows disk (same bit rate as yours) and have a look at this tutorial at the link below to create an unlocked Windows 7 installer disk.

Windows 7 Universal Installation Disc - Create
First of all thanks for your support, this forum really has great support. Without you I would still be here looking for a solution, because I didn't know about the ALT+F10 option when in BIOS. I know that the hidden partition was there, I only couldn't manage to find out how to access it or how to recover a clean Windows installation from that partition.

I'll be using Acronis TrueImage Home 2010 to backup my Windows installation. I have alot of experience with Acronis so it shouldn't be any problem.

Yet again, thank you.

Kindly regards
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 8735g
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core 2 Duo T6600 @2.2 GHz
Motherboard
/
Memory
4GB RAM DDR3 so-DIMM
Graphics Card(s)
NVIDIA GeForce GT 240m 1GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
18,4 HD+ LCD
Hard Drives
2 x 500 GB @5400 RPM
PSU
/
Case
Acer Aspire 8735g (laptop)
Cooling
/
Keyboard
Logitech Media Keyboard 600
Mouse
Logitech G3
Similar *maybe worse* problem

Hi everybody!
I'm new and don't speak English very well, so hope you'll forgive any mistakes..
About 1 week ago, I removed by an accident the partition containing
Acer eRecovery tool.
I'm running Ubuntu now, from a USB flash drive, cause I can't recover Windows 7 Home Premium.
I have to send my PC in warranty, cause I realised it has a hardware problem (before removing it, Acer eRecovery didn't work, anyway), but I'd prefer to send with the default components, so that they couldn't find an excuse not to repair it free.
Can I download the eRecovery tool from somewhere and install it on my PC again?
Thank you! :)

PC specifics: Acer Aspire Timeline X 5820TG, Windows 7 Home Premium 64bit,
 

My Computer

OS
Windows 7 Home Premium 64 bit
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