Acronis 2115 Bootable Rescue Media Freezes

Stevekir

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I have successfully used my trial version of Acronis 2015 to make a backup of my C: drive (which is on a Windows 7 64 bit machine with a 256 GB SSD) and saved it on a partition on a Western Digital "Elements" ext. USB HD letter "K". I have also successfully made a Bootable Rescue Media (on a CD because a web tutorial suggested it was simpler than using a USB thumb drive).

I then attempted to prove that the Rescue Media actually worked (as advised in Acronis's Manual). The process is to start the computer with the CD in (and then there is some technicality about the boot order, see below). Acronis re-appeared with three buttons. I pressed Acronis True Image 2015 and got a window with a button "Browse Backups". I selected Local Disk K > Acronis Backups and the backup file was listed.

After a large number of mainly ineffective clicks (to get to this window and on this window as well) I managed to select the backup (see first attached image). The OK button lit up but the window was frozen except for a beep at every click. I have tried this many times.

On the boot order question mentioned above, Acronis's manual at p. 119 says "If you have a rescue CD, press any key to start booting from the CD, when you see the prompt "Press any key to boot from CD". I did that and got the familiar Windows Boot Manager window which offers Safe Mode ....... Start your computer normally. Not useful here.

Remembering the screen I got when using Windows 7's System Repair Disc (see second image) I chose to press repeatedly F12 on startup and chose UEFI: TSSTcorp...., and also P4. Each of these produced the frozen result shown in the first image. I also pressed other F keys which did not help but I did not want to go too far in case I messed up the computer).

Any ideas on how to get to the last window and use Acronis's Bootable Rescue Media to boot my computer as the manual describes?

Thanks.
 

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My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Pentium Edition G3220 3.0 GHz8 GB DDR3 1600 MHz DIMMNot Known
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte ATX case with 500 W power supply GZ-M1
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium Edition G3220 3.0 GHz
Motherboard
Gigabyte Socket 1150 MicroATX Mot Ultra Durable, GA-H81M-S2H
Memory
8 GB DDR3 1600 MHz DIMM
Graphics Card(s)
Not Known
Sound Card
Not known
Monitor(s) Displays
Samsung LS24D590 23.6"
Screen Resolution
1920 x 1080
Hard Drives
256 GB Solid State Drive (C: on which Windows 7 is installed)-
1 TB internal conventional HD (X:)-
Two WD "Elements" " 2TB USB drives as backups
PSU
500 W
Case
Gigabyte ATX case
Cooling
Several fans!
Keyboard
Accuratus 301 USB Compact, white.
Mouse
Microsoft Basic Optical Mouse v2.0, two-button, tethered
Internet Speed
10 to 12 Mb per second
Antivirus
Kaspersky Internet Security 2016, Malwarebytes (paid)
Browser
Firefox (ocassionally Safari)
Other Info
The 256 GB SSD (C:) also has Adobe Photoshop CS6 and InDesign CS6, MS Office, Adobe Lightroom, and other small programs.
Try to make the cd again, there may b a couple of unreadable chunks
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
OS
Windows 7 Home Premium
That's a Linux cd correct? You'll need the equivalent of ATI with the plus pack in order to create the WinPE version of Acronis. When I use the bootable cd I select the the P4-TSST etc etc... as it is not a UEFI kind. My bootable disc of Macrium Workstation is UEFI because it is based on WinPE and not a Linux one.

48152: Acronis True Image 2015: Creating WinPE Media with Acronis Plug-In
https://kb.acronis.com/content/48152

48338: Acronis True Image 2015: Creating Acronis Bootable Media
https://kb.acronis.com/content/48338

It would be good to create the CD again and then try again.

If you have ATI 2015 still installed you can make the Acronis Startup Recovery Manager which has the F11 key integration during start-up boot. You can perform backup/recovery from there.

Acronis Startup Recovery Manager
https://www.acronis.com/en-us/support/documentation/ATI2015/index.html#10119.html

If all else fails there's always Macrium Reflect. Freeware version can cope to your needs.
 

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Win7 Ultimate 64bitAMD A8 5600K APU16gb DDR3Radeon 7560
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win7 Ultimate 64bit
CPU
AMD A8 5600K APU
Motherboard
Gigabyte F2A75MD3H
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Radeon 7560
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onboard
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kingston lcd 23inch wide
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