Administrator accounts keep crashing and need to use guest account.

cem193

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I bought a new computer(not a new one but from internet) and it worked fine. But after a couple weeks of using it my main account kept crashing resulting me to windows not starting(i only get the blue background and thats it, windows does not start it just crashes) I do not get any errors, it just keeps that way. But when I created my guest account it worked fine and did everything I wanted. But the bad thing is on guest accounts i cant get specifications of my computer. It says not avaible when i try to look it up. My question is: Is it possible to get my main accounts(if i make new accounts they keep crashing too) back to normal or do i need to keep using my guest account?
(Being on my guest account is also the reason i couldnt find all of my specifics of my computer)

English is not my native language so there can be some grammar problems, im sorry.

Cem Talu
 

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Windows 7 Professional 64 bitsIntel Core Duo
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Professional 64 bits
CPU
Intel Core Duo
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Internet Explorer/ Google Chrome

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

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Thanks for your reply, all those steps are not working. It keeps saying "Access is denied". I cant make a user account or an administrator account(like i said before it crashes and i cant do anything on it). So are there other things u can do to help me out?

Regards,
Cem
ps. Im doing all these things on a guest account not a user account
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitsIntel Core Duo
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Professional 64 bits
CPU
Intel Core Duo
Browser
Internet Explorer/ Google Chrome
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