Adobe CC Illustrator, User Created File, No One Else Can Open It.

[AGame20]

Hey All,

The title is pretty straightforward. Everyone has the same machines, nothing is different as far as specs, I'm guessing it's something he created in the file, but I can't pin point it. Has anyone else seen this? Let me know if you can, thanks!

 

[HarriePateman]

Check your preferences and the scratch disk space.

Also try resetting your preferences. Hold down some combination of CMD ALT SHIFT when opening illustrator program

 

[ThrashZone]

Hi,
Seems like a permissions issue ?
Have the creator review the permissions of the file and share it with the other users and or put it in a shared folder,
The creator might also change the file name and test it as well,
Verify the file type with others that the other users can access,
Cheers.