Solved After Windows update, cannot login nor restore system

After I finish moving files, would it make sense to create a new guest account for the same reason?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
Got it. Just moved all documents over. Thank you!
Now do the same agian but do in #59 videos instead of documents.

Then same with pictures
Then same with music
Then same with desktop
Then same with downloads
Then same with favorites

Post back results
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
There is a folder called "Tracing" in the Kat folder that I've not seen before. It has a folder labeled "WPPMedia" and a file labeled "Communicator-uccapi-0.uccapilog". Should I delete this folder?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
my music, my videos, my pictures are as you want it now?
Desktop has all the icons again?
Internet favorites in internet explorer are back again?

Any other stuff you want to move from old to new profile? Look in old profile what is still there and look in its folders (except appdata folder!)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
There is a folder called "Tracing" in the Kat folder that I've not seen before. It has a folder labeled "WPPMedia" and a file labeled "Communicator-uccapi-0.uccapilog". Should I delete this folder?
Tracing.... is for crashes. No need to move
WPPMedia is for windows mediaplayer. Will be recreated automatically.
Communicator-uccapi-0.uccapilog ... looks like a log file. Useless.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
my music, my videos, my pictures are as you want it now?
Desktop has all the icons again?
Internet favorites in internet explorer are back again?

Any other stuff you want to move from old to new profile? Look in old profile what is still there and look in its folders (except appdata folder!)

I don't see my bookmarks in Firefox, but everything else seems to look good.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
my music, my videos, my pictures are as you want it now?
Desktop has all the icons again?
Internet favorites in internet explorer are back again?

Any other stuff you want to move from old to new profile? Look in old profile what is still there and look in its folders (except appdata folder!)

I don't see my bookmarks in Firefox, but everything else seems to look good.
Many bookmarks?
Most likely they are in c:\users\oldusername\appdata\....\mozilla\....somefolder
But faster is to recreate them. you also have to reinstall all addins. And configure all software because all settings are default now.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Done! I will just recreate my bookmarks (probably had too many in the first place). My system protection is on. I also created a new guest profile - just in case.

I can't thank you enough. I know this has been a process, but you hung in there with me and helped me solve this problem. So, thank you very much.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
In the future, what should I do about Windows updates? Should I be concerned?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
If I may ask a question.

amilatie are you using Windows 7/64 Enterprise as you system specs indicate?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
In the future, what should I do about Windows updates? Should I be concerned?
Not concerned at all. You can do "system restore now" to go back in time (only for settings and system files). Why was system restore not enabled?

Windows updates modifies system files and settings. No idea why your userprofile was corrected all of sudden. It wasn't related to the updates I assume.

We didn't rollback the patches anyway.
In a few weeks you can delete in C:\users the folders (and all inside it): oldusername . There's also a temp for your username.... deleet that as well
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In the future, what should I do about Windows updates? Should I be concerned?
Not concerned at all. You can do "system restore now" to go back in time (only for settings and system files). Why was system restore not enabled?

Windows updates modifies system files and settings. No idea why your userprofile was corrected all of sudden. It wasn't related to the updates I assume.

We didn't rollback the patches anyway.
In a few weeks you can delete in C:\users the folders (and all inside it): oldusername . There's also a temp for your username.... deleet that as well

I'm not sure why system restore was not enabled? I hadn't paid attention to it before I needed it. Would you recommend doing a system restore now even though it's been a good amount of time now and everything seems to be functioning correctly under the new profile?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
There is no need to use restore if it's all working just make sure you keep using system restore for later references. Firefox by default keeps a backup of your bookmarks in your profile in AppData as a file called Some_Date.json so you'll be able to restore your bookmarks from your old profile but you'll need to 1st show hidden files and folders by going to My Computer/Organize/Folder options/View and tick Show Hidden Files and Folders apply and OK then go to "C:\Users\oldusername\AppData\Roaming\Mozila\Firerfox\Profiles\Random number.default\bookmarkbackups" and open the bookmarkbackups folder to see what's there. If you have the .json files then open Firefox click on the bookmark symbol click show all bookmarks then click on Import & Backup choose Restore, Choose a File and point it to the location of the .json files and select the latest date. You can also copy the .json files to your desktop or another location and point Firefox to that
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
There is no need to use restore if it's all working just make sure you keep using system restore for later references. Firefox by default keeps a backup of your bookmarks in your profile in AppData as a file called Some_Date.json so you'll be able to restore your bookmarks from your old profile but you'll need to 1st show hidden files and folders by going to My Computer/Organize/Folder options/View and tick Show Hidden Files and Folders apply and OK then go to "C:\Users\oldusername\AppData\Roaming\Mozila\Firerfox\Profiles\Random number.default\bookmarkbackups" and open the bookmarkbackups folder to see what's there. If you have the .json files then open Firefox click on the bookmark symbol click show all bookmarks then click on Import & Backup choose Restore, Choose a File and point it to the location of the .json files and select the latest date. You can also copy the .json files to your desktop or another location and point Firefox to that


Thank you so much. I was able to restore all of my bookmarks. I really appreciate it.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad
OS
Windows 7 Enterprise 64bit
Antivirus
AVG
Browser
Firefox
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