AMD Radeon Software Driver Installation Fails (Error 170/1603)

Spacey54

New member
Local time
4:55 PM
Messages
1
Hello,

I tried to update the drivers for my AMD Graphics Card.

First I visited the page https://www.amd.com/en/support

I clicked on "Download Now" and tried to install the programm as described.

I chose to delete all of my old drivers during the installation process.

But once I restarted my computer it prompted me an error: error 170

I also tried to just execute the setup.exe in the C:/AMD/RadeonInstaller folder after the failed install without choosing to reset the drivers to factory setting and without rebooting but then it gives me the error: "AMD Installer cannot continue because it is unable to access the required web sources" (Error 195).


I instead downloaded the driver from PCI\VEN_1002&DEV_6819 - Pitcairn PRO [Radeon HD 7850 /… | Device Hunt and Find unknown device information and drivers | Device Hunt

in order to have an installation of the drivers without an internet connection.

Unfortunately right at the end of the install it gives me error 1603 https://www.amd.com/en/support/kb/faq/gpu-kb1603 .

When I run the setup.exe again without choosing to reset to factory settings before the install it also gives me the error 1603 but at a different point during the installation.




I really need to get those drivers working or I can't run most of my programs on my PC because they all need OpenGL.

Please tell me if there is:

1.A way to fix the connection problems with the auto-detect installer
2.A way to fix error 1603
3.A way to safely install old drivers so I can at least run basic programs that need OpenGL






Computer: Desktop with Windows 7 installed (64-bit)


Graphics Card:

AMD Radeon HD 7800 Series

PCI\VEN_1002&DEV_6819&SUBSYS_E221174B&REV_00\4&2997DCDD&0&0010

Log Files are attached, a few parts are in german due to my language settings:
1.Log File After Rebooting when choosing the auto detection tool from https://www.amd.com/en/support
2.Log File choosing the Installer from devicehunt.com with reboot (reset to factory settings)
3.Log File choosing the Installer from devicehunt.com without reboot

I noticed that the first two logs have the error message:
Code:
runCommandLine                                    :1071        Output from launched command: 
Der Befehl "net" ist entweder falsch geschrieben oder

konnte nicht gefunden werden.
where the command "net" is not found. Running the console cmd not as admin and running the command "net" returns the same message.
 

Attachments

My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Graphics Card(s)
AMD Radeon HD 7800 Series
Back
Top