AMDA00 interface driver problem causing further problems

canemichael97

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I have a custom build pc with a asus z97 motherboard. On boot i would get error messages saying driver failed to start. After closing these windows explorer would fail to work and programs would not open, also after these dialogue boxes are closed the sound does not work also. After booting into safe mode and opening device manager i can see that listed under system devices is the AMDA00 interface driver with the yellow exclamation mark. I have no AMD components in my PC. Is this what is causing my issues?

Any help/ideas is greatly appreciated
Many thanks, Mike
 

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Do you have ASUS AI Suite installed? It's part of that, namely ASUS Probe (I think).
 

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I do not have it installed it came with my card but i never installed it as i have no use for it
 

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windows 7 64 bitintel pentium8gbnvidia geforce 210
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PC/Desktop
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custom build
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windows 7 64 bit
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intel pentium
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asus z87-k
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nvidia geforce 210
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What card? It's the motherboard utility.
 

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
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2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
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Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
oh no i have a asus gtx 770, my board is a asus z97k but i dont not have that software installed, sorry i got confused on my last post the software came with my board but was never installed
 

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windows 7 64 bitintel pentium8gbnvidia geforce 210
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 64 bit
CPU
intel pentium
Motherboard
asus z87-k
Memory
8gb
Graphics Card(s)
nvidia geforce 210
Hard Drives
seagate 1tb
Antivirus
avast
Browser
chrome
It's definitely something to do with the motherboard, it's possible Windows could have installed a defective driver for it through Windows Updates. Can you open Device Manager and expand System Devices and see if you have any :warn: signs showing.
 

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Only on that one driver i have disabled it and trying to see if it is working better now, haven't had any problems yet
 

My Computer My Computer

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windows 7 64 bitintel pentium8gbnvidia geforce 210
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 64 bit
CPU
intel pentium
Motherboard
asus z87-k
Memory
8gb
Graphics Card(s)
nvidia geforce 210
Hard Drives
seagate 1tb
Antivirus
avast
Browser
chrome
It`s not an AMD component, it just happens to use those letters. Actually it`s AMDA :)
I have it, with no issues.
I don`t have any Asus software installed either, but I did use the disc for drivers.
I guess it`s just there in case you ever use the sensor probes. But I see no reason to.

Asus Z87-Pro AMDA00 Interface driver...

AMDA00 Interface Problem - Graphics Cards - Graphics Cards

https://social.technet.microsoft.co...eb4372/amda00-interface?forum=w8itprohardware

AMDA00 Interface, Win7x64, Win8x64, Win7x32, Win8x32
 

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must have just been installed with the drivers then, i will leave it disabled for a while to see if that solves the problem
 

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windows 7 64 bitintel pentium8gbnvidia geforce 210
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 64 bit
CPU
intel pentium
Motherboard
asus z87-k
Memory
8gb
Graphics Card(s)
nvidia geforce 210
Hard Drives
seagate 1tb
Antivirus
avast
Browser
chrome

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Antec Three Hundred
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I just did a clean install on my Sabertooth Z87 on an Intel 530 SSD.

I checked and AMDA00 Interface was not listed, I put in the Asus driver disc to install the Intel Network drivers and bam AMDA00 Interface shows up in Device manager just like that. So it has nothing to do with any drivers, I`m not even connected to the internet and it appeared as soon as I put the Asus MB disc in.
 

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Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
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PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
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Verizon Fios Quantum Gateway 75/75
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Windows Defender, Malwarebytes Free 3.8.3
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Chrome
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Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I'm thinking AMDA00 Interface is installed as a prerequisite for A1 suite. Even if you don't install the suite you get the AMDA00.
 

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Home made Desktop
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Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
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Intel i7-6800K @ 4.3
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ASUS X-99 Deluxe II
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Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
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Asus 27" LED LCD/VE278Q
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1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
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EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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100 mbits
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LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I'm thinking AMDA00 Interface is installed as a prerequisite for A1 suite. Even if you don't install the suite you get the AMDA00.

Exactly, it's part of the system monitoring for temperatures and such (ASUS Probe as I mentioned in my first post in here). Here's my Windows 10 clean install with no ASUS drivers or utilities applied.
Capture.PNG
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
It`s AI Jack not A1 :roflmao:
 

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My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Thank you for the information. Please forgive me. My bad boo boo.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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