Hi,
In the hopes that someone can dig me out of this mess...
About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.
I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.
I performed these steps to attempt to resolve the problem:
chkdsk c: /r/f
- runs clean
sfc /scannow
- error message showing that errors occurred
checked for existence of slc files and their privileges:
=======================
-----------------------
I tried a rebuild of CATROOT2 by running the following commands:
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC
- no change
I ran System Update Readiness Tool as discussed in the Microsoft Support article: System Update Readiness Tool fixes Windows Update errors in Windows 7,
Windows Vista, Windows Server 2008 R2, and Windows Server 2008
- No change
I cannot edit Group Policy as outlined in 2704233 because I am running Home Premium which does not provide group policy tools
I tried the Fix It of the same KB 2704233 but it did nothing.
For what it's worth, here is the latest MSADiag output:
=======================
-----------------------
and I've attached the latest CBS log file (zipped):
In the hopes that someone can dig me out of this mess...
About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.
I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.
I performed these steps to attempt to resolve the problem:
chkdsk c: /r/f
- runs clean
sfc /scannow
- error message showing that errors occurred
checked for existence of slc files and their privileges:
=======================
Code:
C:\Windows\system32>DIR C:\Windows\slc.* /S
Volume in drive C is HP
Volume Serial Number is 54B0-CDEB
Directory of C:\Windows\System32
2009-07-13 06:41 PM 30,720 slc.dll
1 File(s) 30,720 bytes
Directory of C:\Windows\System32\en-US
2009-07-13 07:25 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes
Directory of C:\Windows\SysWOW64\en-US
2009-07-13 07:10 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953
f0977fbbe9530
2009-07-13 07:25 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_f291e36
1c550b891
2009-07-13 06:41 PM 30,720 slc.dll
1 File(s) 30,720 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_f4c2f72
9c23f3c2b
2009-07-13 06:41 PM 30,720 slc.dll
1 File(s) 30,720 bytes
Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_39206
df4436123fa
2009-07-13 07:10 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes
Total Files Listed:
7 File(s) 311,296 bytes
0 Dir(s) 827,864,592,384 bytes free
C:\Windows\system32>ICACLS C:\Windows\System32\slc.* /T
C:\Windows\System32\slc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
C:\Windows\System32\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
C:\Windows\System32\LogFiles\WMI\RtBackup\slc.*: Access is denied.
Successfully processed 2 files; Failed processing 1 files
C:\Windows\system32>ICACLS C:\Windows\SysWOW64\slc.* /T
C:\Windows\SysWOW64\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
Successfully processed 1 files; Failed processing 0 files
C:\Windows\system32>ATTRIB C:\Windows\System32\slc.* /S
A C:\Windows\System32\en-US\slc.dll.mui
A C:\Windows\System32\slc.dll
C:\Windows\system32>ATTRIB C:\Windows\SysWOW64\slc.* /S
A C:\Windows\SysWOW64\en-US\slc.dll.mui
C:\Windows\system32>I tried a rebuild of CATROOT2 by running the following commands:
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC
- no change
I ran System Update Readiness Tool as discussed in the Microsoft Support article: System Update Readiness Tool fixes Windows Update errors in Windows 7,
Windows Vista, Windows Server 2008 R2, and Windows Server 2008
- No change
I cannot edit Group Policy as outlined in 2704233 because I am running Home Premium which does not provide group policy tools
I tried the Fix It of the same KB 2704233 but it did nothing.
For what it's worth, here is the latest MSADiag output:
=======================
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x8007007e
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BCB9A674-9C2D-44B0-84FF-1123D8B693BD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name:
Architecture:
Build lab:
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-
80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCB9A674-9C2D-44B0-84FF-1123D8B693BD}
</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-
3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3098612248-2129173855-399517871</SID><SYSTEM><Manufacturer>HP-
Pavilion</Manufacturer><Model>AY020AAR-ABA p6320f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16
</Version><SMBIOSVersion major="2"
minor="5"/><Date>20100603000000.000000+000</Date></BIOS><HWID>AD2B3C07018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mou
ntain Standard Time(GMT-07:00)
</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-
CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResult
s>
Spsys.log Content:
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007007E' to display the error text.
Error: 0x8007007E
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000300
Event Time Stamp: 12:29:2013 11:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln32hfLcVAMAU56nJjt+FfYKlFWOLg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
INFO HPQOEM SLIC-CPC
NVHD HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPCand I've attached the latest CBS log file (zipped):
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP p6320f
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- AMD Phenom(tm) II X4 820 Processor
- Motherboard
- AMD Phenom(tm) II X4 820 Processor
- Memory
- 8G
- Graphics Card(s)
- builtin NVIDIA GeForce 9100
- Hard Drives
- nvidia SATA 1TB
(1) WDC WD10 EADS-65M2BX SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
- Antivirus
- MSE
- Browser
- firefox
