APPCRASH with Game "Empire Total War" c0000005

[mnicholls]

Hi

I am having a problem with my computer game Empire Total War
At specific moments in the Game when I do a certain action the game crashes to Windows with the error message below and I am unable to get past this.
I have tried several options involving where the game might be the problem but it was working before and now I am wondering if the problem is in fact with Windows.
I have a genuine Windows 7 Professional 64 bit operating system.
Here is the error message:
Many Thanks for your help

Problem signature:
Problem Event Name: APPCRASH
Application Name: Empire.exe
Application Version: 1.5.0.0
Application Timestamp: 4b74239d
Fault Module Name: Empire.exe
Fault Module Version: 1.5.0.0
Fault Module Timestamp: 4b74239d
Exception Code: c0000005
Exception Offset: 00509a93
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

[mnicholls]

Its not a blue screen of death
Does anyone need any more information?

 

[FredeGail]

Not really my type of area but I've found some information you can read on the Steam Forums. Sorry for not providing any information myself.

Possible Fix to Empire Total War Problems - Steam Users' Forums

Apologies again, though if you have any questions just leave me one.

Best Regards,
Frederik.

 

[mnicholls]

I am unable to find any fault with the game so far.
I think it could be an issue with my Windows but I am unable to find it.
I have followed the BSOD - Posting Instructions and attached the information in-case it's needed
Thanks

View attachment 219308

View attachment 219309