Application Crashing on Windows 7 Frequently

[bolathinksbig]

We have a monitoring tool application installed on A Windows 7 box.

It has been crashing frequently of late.

I have attached the error captured from the event viwer.

Kindly assist to proffer solution to fix this.

Thank you.


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Live long and prosper!

 

[Berton]

Has the application been kept up-to-date? Their support site:
Support | WhatsUp Gold

 

[bolathinksbig]

Has the application been kept up-to-date? Their support site:
Support | WhatsUp Gold

Thank you Berton.

No, we have not updated the application in a while.

Do you think that may be a cause?

 

[Berton]

Very possible.