Asus 74 booting problem please help

ALAN TIPPING

New member
Local time
12:52 AM
Messages
7
I Have a ASUS GS74S Series that will not boot up. I have run and tryed everything under the sun. the problem signatures i am getting are
problem sig 1-6.1.7600.16385
problem sig 2-6.1.7600.16385
problem sig 3- unknown
problem sig 4- 21200154
problem sig 5- AutoFailover
problem sig 6-15
problem sig7- Bad Driver
os version - 6.1.7600.2.0.0.256.1
local id - 1033

i get the window symol then black screen

Pleas anyone help
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
I Have a ASUS GS74S Series that will not boot up. I have run and tryed everything under the sun. the problem signatures i am getting are
problem sig 1-6.1.7600.16385
problem sig 2-6.1.7600.16385
problem sig 3- unknown
problem sig 4- 21200154
problem sig 5- AutoFailover
problem sig 6-15
problem sig7- Bad Driver
os version - 6.1.7600.2.0.0.256.1
local id - 1033

i get the window symol then black screen

Pleas anyone help
It tells you Bad Driver. Did you update drivers recently? Was computer working fine before?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I Have a ASUS GS74S Series that will not boot up. I have run and tryed everything under the sun. the problem signatures i am getting are
problem sig 1-6.1.7600.16385
problem sig 2-6.1.7600.16385
problem sig 3- unknown
problem sig 4- 21200154
problem sig 5- AutoFailover
problem sig 6-15
problem sig7- Bad Driver
os version - 6.1.7600.2.0.0.256.1
local id - 1033

i get the window symol then black screen

Pleas anyone help
Do you mean you see the animated windows flag when booting... and then black screen? If so do you see a cursor (most likely on top-left of screen)? is it blinking? Is system still booting (although you don't see anything)? Check for disk activity light to see if computer is actually doing something
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Onky update done was with widow automatic... i have restored to before still not working. I shut it done at night and next mroning this was happening
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
yes the disk is still working i can boot up with a differnet option with google chrome but i need onto windows, There is activity happening but its like it is freezing
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
Onky update done was with widow automatic... i have restored to before still not working. I shut it done at night and next mroning this was happening
you did a "system restore" to a point in time PRIOR to problems?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
yes the disk is still working i can boot up with a differnet option with google chrome but i need onto windows, There is activity happening but its like it is freezing
google chrome??? What OS running then? Do you have multiboot?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
yes and still the same
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
Normally a "system restore" goes back in time. So last updates are gone. That should fix the problem. But it isn't.... strange.

Can you boot in "safe mode"?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
For now I see it's a bad driver and there's still activity... so it boots up. But you don't see anything. Bad video driver maybe(?)

Cursor is on black screen and blinking?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
still the same im in dubai at the moment so cant even take it to the store its a new computer
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
can you boot in "safe mode"?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
So you did a "system restore" to a point in time PRIOR to problems? Very strange it didn't fix that problem
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
iv tried booting in safe mofe its the same
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
But when you boot to safe mode you see a lot of drivers scrolling on screen. Did you see that? What is the last one listed? Or can't you see that because screen becomes black all of sudden
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
it becomes black all off a suden
 

My Computer

Computer Manufacturer/Model Number
GS74 S
OS
windows 7 64 bit
CPU
INTEL CORE I7-2630QM,2.0GHZ
Memory
12GB
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