Solved Asus X53TK random shutdown no BSOD or errors

M

Mikkoz

New member
Local time
4:06 PM
Messages
121
Location
Finland
Hello. I bought this laptop in June, and it's been randomly shutting down and then rebooting while doing anything.The CPU doesn't go over 75°C according to All CPU Meter.
It doesnt feel very hot either.
It's running WIN7 home prem. X64.
Still has warranty for 19 months.
I only ONCE have got BSOD it said DRIVER_POWER_STATE_FAILURE.
ANY HELP is appreciated :>
Imma go sleep, answer replies in 15 hours kthxbye
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
koolkat77 said:
Welcome

75C does sound high. What do you mean by while doing "anything"
__________________

  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________

Uploading the dumps you got will be helpful somehow.
Click to expand...





Thank you, by anything i mean playing games, searching web etc.
I will post .dmp after school.
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
Okay. We'll wait.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Alright!
I made the thing with SF Diagnostics Tool, and I attached the file here...
Please tell me I don't have to send this to ASUS somewhere :geek:
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
There's no dump file in the attachment. Follow the tutorial below:

From the other files I'll suggest you to uninstall the following while troubleshooting:
Code: 
[LIST=1]
[*]Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
[*]Start Menu\Programs\ASUS	Public:Start Menu\Programs\ASUS	Public
[*]Start Menu\Programs\ASUS\ASUS Splendid Utility	Public:Start Menu\Programs\ASUS\ASUS Splendid Utility	Public
[*]Start Menu\Programs\ASUS\ASUS WebStorage	Public:Start Menu\Programs\ASUS\ASUS WebStorage	Public
[*]Start Menu\Programs\ASUS\AsusVibe	Public:Start Menu\Programs\ASUS\AsusVibe	Public
[*]Start Menu\Programs\ASUS Utility	Public:Start Menu\Programs\ASUS Utility	Public
[*]Start Menu\Programs\ASUS Utility\FaceLogon	Public:Start Menu\Programs\ASUS Utility\FaceLogon	Public
[/LIST]
Recommended antivirus program for Windows 7 based on stability compared to others:-

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Await the dump files.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Ok... I just went to harvest my crops in FarmVille 2 and then, suddenly my computer lagged, screen got red lines in it..
I took a video with my cellphone which I'll attach in this post. I guess my graphics card crashed or something.
I was able to press FN+F7 to turn my screen off and on as shown in the video. Hope this helps :p

EDIT
Uh oh, i cannot attach the file because it is not a supported format (.mp4)
So I'll just upload it in mediafire instead...
video-2012-10-24-16-13-49.mp4
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
koolkat77 said:
There's no dump file in the attachment. Follow the tutorial below:

From the other files I'll suggest you to uninstall the following while troubleshooting:
Code: 
[LIST=1]
[*]Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
[*]Start Menu\Programs\ASUS	Public:Start Menu\Programs\ASUS	Public
[*]Start Menu\Programs\ASUS\ASUS Splendid Utility	Public:Start Menu\Programs\ASUS\ASUS Splendid Utility	Public
[*]Start Menu\Programs\ASUS\ASUS WebStorage	Public:Start Menu\Programs\ASUS\ASUS WebStorage	Public
[*]Start Menu\Programs\ASUS\AsusVibe	Public:Start Menu\Programs\ASUS\AsusVibe	Public
[*]Start Menu\Programs\ASUS Utility	Public:Start Menu\Programs\ASUS Utility	Public
[*]Start Menu\Programs\ASUS Utility\FaceLogon	Public:Start Menu\Programs\ASUS Utility\FaceLogon	Public
[/LIST]
Recommended antivirus program for Windows 7 based on stability compared to others:-

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Await the dump files.
Click to expand...



Troubleshooting.. What do you mean by that?

Oh and by the way I did that SF/ScanNow sometime ago.
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
Troubleshooting the BSODS, we need to uninstall programs that are known to cause BSODS. Avast! contributes, so do the ASUS stuff I listed. Either follow the instructions given or I'll leave this thread to a friend to help you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
koolkat77 said:
Troubleshooting the BSODS, we need to uninstall programs that are known to cause BSODS. Avast! contributes, so do the ASUS stuff I listed. Either follow the instructions given or I'll leave this thread to a friend to help you.
Click to expand...

Oh okay now I understand :) I'll try that. Already installed Security Essentials.
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
Ok. Let me know when you've uninstalled all the stuff I listed and configured the settings to get the dumps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Do I just go to Start menu - All Programs and right click ASUS to delete it? Because there is no uninstall option.
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
koolkat77 said:
There's no dump file in the attachment. Follow the tutorial below:

From the other files I'll suggest you to uninstall the following while troubleshooting:
Code: 
[LIST=1]
[*]Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
[*]Start Menu\Programs\ASUS	Public:Start Menu\Programs\ASUS	Public
[*]Start Menu\Programs\ASUS\ASUS Splendid Utility	Public:Start Menu\Programs\ASUS\ASUS Splendid Utility	Public
[*]Start Menu\Programs\ASUS\ASUS WebStorage	Public:Start Menu\Programs\ASUS\ASUS WebStorage	Public
[*]Start Menu\Programs\ASUS\AsusVibe	Public:Start Menu\Programs\ASUS\AsusVibe	Public
[*]Start Menu\Programs\ASUS Utility	Public:Start Menu\Programs\ASUS Utility	Public
[*]Start Menu\Programs\ASUS Utility\FaceLogon	Public:Start Menu\Programs\ASUS Utility\FaceLogon	Public
[/LIST]
Recommended antivirus program for Windows 7 based on stability compared to others:-

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Await the dump files.
Click to expand...

I can see that there is a program called 'ASUS' in your list. How can I uninstall that?
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
I'm not sure. Were you able to uninstall the others?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Yea, I am uninstalling the 4th one now. Also the third one I only had a program called 'ASUS Splendid Video Enchantment something'
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
I'm done now, but I need to run the virus scans.
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
Run them and update the thread later.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Weird, the laptop hasn't rebooted randomly yet :D

EDIT

God, that's taking forever and just a couple days earlier I restored everything to factory state <.<
 

My Computer

Computer Manufacturer/Model Number
ASUS X53TK
OS
Windows 7 Home Premium 64bit
CPU
AMD A6-3400M APU ~1.4GHz
Motherboard
ASUSTeK Computer Inc. K53TK
Memory
8192 MBytes DDR3
Graphics Card(s)
AMD Radeon HD 7670M / AMD Radeon(TM) HD 6520G
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor LP156WH4-TLA1
Screen Resolution
1366x768
Hard Drives
Western Digital WDC WD3200BPVT-80JJ5T0 320.0GB
PSU
?
Case
?
Cooling
?
Keyboard
Built-In Laptop Keyboard
Internet Speed
150MBs on Router / Mobile Broadband 28MBs
Other Info
Those comp specs are for my LAPTOP but i also have a very good PC.
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