Solved ATI driver has stopped responding and recovered then BSOD

Gowry

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I have been getting a display driver crash and recover followed by a BSOD when trying to restart a game, it happens intermittently with pretty much any game but most frequently World of Tanks. The issue started 2-3 months ago as described, went away for a month then returned. I upgraded pretty much my entire computer as it was nearly 8 years old anyways, and got the same error i was getting with my old setup....the only hardware i havent changed is my PSU which is a corsair GS800 and my hard drives. Any help or thoughts are appreciated.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bit SP1i5-4670S16GB g.Skill ares series 1866MhzSapphire Radeon Hd 7950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit SP1
CPU
i5-4670S
Motherboard
Asus z97-a
Memory
16GB g.Skill ares series 1866Mhz
Graphics Card(s)
Sapphire Radeon Hd 7950
Hard Drives
Crucial M500 120 Gb
OCZ vertex 3 120 Gb
Pny 240 Gb
Browser
Chrome
Hello and welcome Gowry mate there are issues a=with the graphics still
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800e602010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003e0b848, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:
------------------

FAULTING_IP: 
atikmpag+b848
fffff880`03e0b848 4883ec28        sub     rsp,28h
DEFAULT_BUCKET_ID:  [COLOR=red]GRAPHICS_DRIVER_TDR_FAULT[/COLOR]
CUSTOMER_CRASH_COUNT:  1
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
STACK_TEXT:  
fffff880`04972858 fffff880`04117cbc : 00000000`00000116 fffffa80`0e602010 fffff880`03e0b848 00000000`00000000 : nt!KeBugCheckEx
fffff880`04972860 fffff880`041179c6 : fffff880`03e0b848 fffffa80`0e602010 fffffa80`13af7010 fffffa80`0eefa410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`049728a0 fffff880`041bef07 : fffffa80`0e602010 00000000`00000000 fffffa80`13af7010 fffffa80`0eefa410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`049728d0 fffff880`041ecd7e : 00000000`ffffffff 00000000`0003bd11 fffff880`04972a30 fffffa80`0eefa410 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`049729b0 fffff880`041e86af : fffffa80`0eefa410 ffffffff`feced300 00000000`00000000 fffff880`041bb2f2 : dxgmms1!VidSchWaitForCompletionEvent+0x196
fffff880`049729f0 fffff880`041e7023 : fffffa80`0eefa410 00000000`00000002 fffff880`041e6dc0 00000000`00000000 : dxgmms1!VidSchiWaitForEmptyHwQueue+0x8f
fffff880`04972ae0 fffff880`041e72fe : 00000000`00000000 00000000`00000002 00000000`00000002 fffff880`041e8a3d : dxgmms1!VidSchiHandleControlEvent+0x3b
fffff880`04972b10 fffff880`041ba2c6 : ffffffff`ff676980 fffffa80`0eefa410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x23e
fffff880`04972bb0 fffff880`041e6e7a : 00000000`00000000 fffffa80`137f2230 00000000`00000080 fffffa80`0eefa410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`04972cc0 fffff800`02d69bc6 : 00000000`fffffc32 fffffa80`0eeff060 fffffa80`0cd49b30 fffffa80`0eeff060 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`04972d00 fffff800`02aa4bc6 : fffff800`02c40e80 fffffa80`0eeff060 fffff800`02c4ec40 d0325277`446f536e : nt!PspSystemThreadStartup+0x5a
fffff880`04972d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb
FOLLOWUP_IP: 
atikmpag+b848
fffff880`03e0b848 4883ec28        sub     rsp,28h
SYMBOL_NAME:  atikmpag+b848
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME:  atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  546e9eb6
FAILURE_BUCKET_ID:  [COLOR=red]X64_0x116_IMAGE_atikmpag.sys[/COLOR]
BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys
FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}
Followup: MachineOwner

Now if you have the Catalyst Control Centre installed uninstall it and see if that makes any difference because that is what the bug check is suggesting to do.
I am guessing you have the updated driver installed if not then redo that too but get rid of CCC if you have it.
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
K will do and thanks for the help, here is crossing my fingers....will reply in a few days and mark solved if all is well
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bit SP1i5-4670S16GB g.Skill ares series 1866MhzSapphire Radeon Hd 7950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit SP1
CPU
i5-4670S
Motherboard
Asus z97-a
Memory
16GB g.Skill ares series 1866Mhz
Graphics Card(s)
Sapphire Radeon Hd 7950
Hard Drives
Crucial M500 120 Gb
OCZ vertex 3 120 Gb
Pny 240 Gb
Browser
Chrome
Alright final update.
Uninstalling CCC didnt help, it seems to be, after some testing, most likely a world of tanks mod, not sure which one, that would time out my driver. After uninstalling the mods i have had no problems. I have played several other games since this issue without problem, world of tanks included.
Thanks
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bit SP1i5-4670S16GB g.Skill ares series 1866MhzSapphire Radeon Hd 7950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit SP1
CPU
i5-4670S
Motherboard
Asus z97-a
Memory
16GB g.Skill ares series 1866Mhz
Graphics Card(s)
Sapphire Radeon Hd 7950
Hard Drives
Crucial M500 120 Gb
OCZ vertex 3 120 Gb
Pny 240 Gb
Browser
Chrome
No problems mate glad it got sorted - well done!
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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