ATI Radeon HD 5870 Issues

That360Guy

New member
Local time
2:12 AM
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9
Location
Minneapolis, MN
Well I just got my 64-bit version of 7 installed and normally windows just installs the graphics drivers for me. Being this is a new card it didnt do that so I went to the support website and downloaded the lastest drivers there.

I did the install and restarted. I am using my samsumg 52" 1080p LCD as my display. (Keep in mind i used a regular display and am getting the same issues)

It defaulted to the 1080 res and it was slightly bigger stretching past the display on all sides. I switched to 1368X786 cause that fits and makes everything more readable. (Also what I did previously using vista on a different PC)

Well nedless to say it either has been failing when trying to chage backgrounds, there are lines all over the screen, it sometimes works for just a bit but overall it remains unstable. I reformatted with Vista and had no issues.

I also tried to download Vista driver for Windows 7 but the driver is the same for both 7 and vista...

Any Ideas? I'm lost, I built this sweet new system and can't use it!
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
P.S. I am going to reinstall Vista once more to make sure it is not happening with that OS as well since this is a new comp.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
Let us know what happens. The 5870 is a nice, very, very new piece. There's not much known about issues with it yet.

Supposedly though it's fully Windows 7 compliant, if there are issues, I don't know what's the matter.
 

My Computer My Computer

Computer Manufacturer/Model Number
Zen Productions
OS
Windows 7 Ultimate x64
CPU
Intel i7-860
Motherboard
Gigabyte GA-P55A-UD4P
Memory
Corsair Dominator 1600Mhz, 8-8-8-24 1.65v 2x2GB
Graphics Card(s)
ATI Radeon 5770 HD
Sound Card
Intel High Definition Sound
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 500gb
PSU
Corsair CMPSU-750HX 750W
Case
Antec p183
Cooling
Corsair H50 Water Cooler
Keyboard
Logitech G110
Mouse
Logitech MX Revolution
Internet Speed
768 mb/s
Well I just got my 64-bit version of 7 installed and normally windows just installs the graphics drivers for me. Being this is a new card it didnt do that so I went to the support website and downloaded the lastest drivers there.

I did the install and restarted. I am using my samsumg 52" 1080p LCD as my display. (Keep in mind i used a regular display and am getting the same issues)

It defaulted to the 1080 res and it was slightly bigger stretching past the display on all sides. I switched to 1368X786 cause that fits and makes everything more readable. (Also what I did previously using vista on a different PC)

Well nedless to say it either has been failing when trying to chage backgrounds, there are lines all over the screen, it sometimes works for just a bit but overall it remains unstable. I reformatted with Vista and had no issues.

I also tried to download Vista driver for Windows 7 but the driver is the same for both 7 and vista...

Any Ideas? I'm lost, I built this sweet new system and can't use it!

The drivers for this have been updated today, is this the one you tried?
http://www.sevenforums.com/graphic-...atalyst-driver-windows-7-a-56.html#post308179
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
Well I Just reformatted with Vista 64 (boooo) and it seems there are no issues. And Yes I did get the latest drivers dated 10/13/09. This really stinks cause I can't use 7 yet (Launch Party delay)

I have tried searching forums and someone must be having similar issues but havent found anything yet....feel free to post any other ideas, I will be calling tech support tomorrow and see what they can tell me. Thanks Again in advace for your input.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
CORRECTION: I am now experiencing similar issues in Vista. An example is that if I open a new window the old one stays and if I drag a window across, it will leave "tracks" of itself and lines all over....AHHHH HELP!!

I have all my system info in my profile if you want specifics.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
you shouldn't be using 1368X786??
Use 1920X1080 @ ***Hz go to your TV settings should be
Picture>Picture Options>Screen fit
i have the same TV well almost... lol
 

My Computer My Computer

Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
The only reason I have the lower settng is because the text and icons are easier to read. I have had it in 1080 and I am still having the same issues.

UPDATE: I spoke with customer support and they stated that I may not have installed my chipset for my MB...I did reformats and never installed the chipset for my board (rookie mistake) anyway I will do that tonight and udate you on the results.
 
Last edited by a moderator:

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
So loaded chipset and all and STILL having issues. Customer support suggested I have a defective card and to proceed with a retun. Anyone else have other ideas before doing that?

Iknow it's not a display issues because I am getting the same result with 3different displays.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
I was looking into getting this card because I run 3 monitors, but I was told by ATI that the 'eyefinity' drivers won't be out for another month or so.

I'm assuming that you are running the T.V. via the HDMI out - which to my understanding will not be fully supported until this driver comes out. I know you said it worked fine in Vista, but who knows, maybe when the eyefinity driver comes out it will work better..?..?...?

You could always try doing the RMA just to rule that out 100% I know that's a pain in the ass to have to do, but anyhow...

Good luck!
 

My Computer My Computer

OS
Windows 7 Enterprise 64-bit
CPU
Intel E8500
Motherboard
EVGA 790i FTW
Memory
Corsair Dominator DDR3 1666Mhz 4GB (2 x 2GB)
Graphics Card(s)
GTX260 PCI-E and 9400GT PCI
Sound Card
X-Fi Elite Pro
Monitor(s) Displays
Samsung 19", Sony 19", and 26" Sony Bravia TV
Screen Resolution
1280x1024
Hard Drives
4 x Western Digital 74GB Raptors (Raid 0 - Striped)
1 x Western Digital 3/GB-sec 640GB HD
PSU
Corsair HX1000W
Case
Thermaltake Kandolf
Cooling
Zalman CNPS9500 LED CPU and OCZ XTC Memory Cooler
Keyboard
Logitech G19
Mouse
Logitech G5
Internet Speed
10+ mb/sec
Other Info
Klipsch 5.1 ProMedia Ultra Surround Sound (the best 5.1 there is. Period.)

My Computer My Computer

Computer Manufacturer/Model Number
Zen Productions
OS
Windows 7 Ultimate x64
CPU
Intel i7-860
Motherboard
Gigabyte GA-P55A-UD4P
Memory
Corsair Dominator 1600Mhz, 8-8-8-24 1.65v 2x2GB
Graphics Card(s)
ATI Radeon 5770 HD
Sound Card
Intel High Definition Sound
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 500gb
PSU
Corsair CMPSU-750HX 750W
Case
Antec p183
Cooling
Corsair H50 Water Cooler
Keyboard
Logitech G110
Mouse
Logitech MX Revolution
Internet Speed
768 mb/s
Did you try installing the latest directx? That card is directx 11 so I would make sure you have the latest it may or may not change anything but if it solves the issue it could be worth giving it a try.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Win7 64bit Ultimate
CPU
AMD Phenom II X6 1100T Black Edition Thuban 3.3GHz, 3.7GHz
Motherboard
Gigabyte GA-890FXA-UD5
Memory
CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3
Graphics Card(s)
XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Sound Card
Creative SoundBlaster X-Fi Platinum Fatal1ty Edition
Monitor(s) Displays
Dual 25 Inch Hanns-G HZ251
Screen Resolution
1920x1080 X 2
PSU
Corsair 850W Single Rail
Case
Thermaltake V9 BlacX w/ Dual HDD Docking Station
Cooling
Air lots and lots of air and copper...
Keyboard
Kensington (Low-Profile)
Mouse
Creative Fatal1ty
Internet Speed
15Gbit (15 Down 5 Up)
Other Info
XIGMATEK HDT-S1284F 120mm HYPRO Bearing CPU Cooler, LG Blu-Ray Burner.
Yeah not that. Used hdmi to dvi on tv and dvi on display and still having issues.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 64 Bit
CPU
Intel Core i7 920 @ 2.67 GHz
Motherboard
Asus P6TD Deluxe Intel X58 Socket LGA1366 Motherboard
Memory
Corsair XMS 6144MB PC12800 DDR3 1600MHz 12GB Total
Graphics Card(s)
ATI Radeon HD 5870
Monitor(s) Displays
Samsung LN52A650 (52" LCD Display)
Hard Drives
Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Case
NZXT Tempest Blk ATX Mid Tower Case
Diamond 5870 Windows 7 Playback Device Issues

I just installed a Diamond 5870 into my Intel DX58SO running a core i7 extreme processor BX80601965 with 3Gig OCZ ram 1000 watt Antec PS. I have got the latest drivers for audio as well as video and Intels latest Windows 7 bios. However, every time my machine comes out of the sleep mode I lose all my playback devices except the ATI HDMI Output device which is not in use. I have tried Vista as well with the exact same issue. I must power down the computer and cold start it to get my playback devices back. Just rebooting doesn't get them back. Needless to say I'm not a happy camper. Spent good dollars to make a rock stable system flakey. I have a HTPC with an Intel DX38BT running Windows 7. I'll see if the problem follows the 5870 card. Has anyone else seen this issue and is there a fix?

Thanks
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built System
OS
Windows 7
CPU
Core i7 Extreme Edition 3.20
Motherboard
Intel DX58SO
Memory
OCZ OCZ3X1333LV3GK
Graphics Card(s)
DIAMOND 5870PE51G Radeon HD 5870 1GB GDDR5
Sound Card
Realtek intigrated on Intel MB
Monitor(s) Displays
Dual LG
Hard Drives
Western Digital 150 gig Raptor
Western Digital 500 gig 7200 rpm
Western Digital 1 TB 7200 rpm
PSU
ANTEC TruePower Quattro TPQ1000 1000W
Case
Cooler Master
Cooling
Intel stock fan + 4 case fans
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