atikmpag.sys bsod - random times

[moveit124]

Hello, I have been having BSOD for several weeks now. Just had one a few minutes ago and am getting quite fed up with it as this is a pretty new computer. I followed the instructions for the BSOD and am attaching the log file.

Any help would be appreciated.

 

[axe0]

Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial


Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so :ar: http://www.sevenforums.com/tutorial...install-without-catalyst-install-manager.html
View attachment 387143

 

[moveit124]

i did what you said, still got a BSOD today... it keeps saying access denied when trying to ask the mini-dumps, can I just post the dmp file?

 

[axe0]

Follow the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html when you want to upload the dumps

 

[moveit124]

the original post has what following that tutorial says... and like i said when running the tool, it says "access denied) when attempting to read the mini-dump

 

[axe0]

It doesn't read the dumps, it copies them to the zip file.
Does it happen when you run it at administrator?

 

[moveit124]

yes it does the same thing regardless of running as admin or not

 

[axe0]

Go to the Minidump folder location in Windows Explorer, right click while pressing the shift key and choose 'Open command prompt here' :ar: http://www.sevenforums.com/tutorial...window-here-add-remove-shift-right-click.html
Enter following command, if no problems occur the dumps should then be copied to the desktop.

copy *.dmp %userprofile%\Desktop

You can then simply let the DM Log collect all other things and upload either 1 or 2 zips, if you want 1 you have to add the dumps or else you have to select the dumps > right click > send to > compressed (zipped) folder

 

[moveit124]

Still says access denied, tried just copying it as well also says access denied. The permissions for are correct in the folder, so I am not sure why I cannot access it. I am also logged into the administrator account (and only account) on the computer.

 

[axe0]

Please try to take ownership of the files themself
http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html?ltr=T

 

[moveit124]

That worked, however I noticed that I am still not getting mini-dumps even after configuring... The only dump in the folder is from a couple weeks ago... Same issue I am sure. Any reason it wouldnt be doing the mini-dump?

I also just had a BSOD happen just minutes ago.