Solved Attachments vs Credit Union Account

[rjordan393]

I just solved the "attachment" problem by upgrading to IE 11. When I had IE 10, I had no problem getting into my credit union account but could not send attachments. Now that I have IE 11, I can send attachments but cannot get into my credit union account. What is causing this reversal? When I try to sign in to my credit union account, it allows me to imput my account number but will not allow me to imput my pin uumber.

 

[ThrashZone]

Hi make sure Active x filtering isn't getting in the way,
Gear symbol/ Safety and Uncheck the option,
Cheers.

 

[rjordan393]

Thanks for the tip.
But while waiting for a reply, I happened to stumble on the solution. I had an add on my computer that I did not ask for or allow to my knowledge. I disabled it and now I can get into my account. My nephew and his wife also use my computer and perhaps they allowed the add-on.

 

[ThrashZone]

What add-on was effecting the features ?
Might be nice to know and it might help someone in the future with the same issue,
Cheers.

 

[rjordan393]

The add-on is called "Consumer Imput DCA BHO" and is published by "Compete Inc.".

 

[ThrashZone]

Thanks for the update,
Any BHO is a bad thing to have,
You should also review your Uninstall a program list
Cheers.

 

[derekimo]

The add-on is called "Consumer Imput DCA BHO" and is published by "Compete Inc.".

Some interesting info about that,

What is Consumer Input?
Consumer Input is the collection and analytics software for Compete.com statistics for Microsoft Internet Explorer. Compete.com is a web traffic analysis service that publishes the approximate number of global visitors to the top web sites in the world. This number is computed from sources including internet service providers, opt-in panels, application providers, and users of the Compete toolbar. The software is typically bundled with various 3rd party software as an extra offer. It installed an extension in the user's web browser to track the user's habits. Such inadvertently collected information may have been transmitted to Compete, however, Compete did not knowingly use any such inadvertently collected information in its services. Since that time Compete has made significant improvements to our software and has removed all such inadvertently collected information from our database that our algorithms have identified.
Overview
Consumer Input is a program developed by Compete. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is dca-monitoring.exe. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 50 files and is usually about 8.58 MB (8,992,007 bytes). ConsumerInputUpdate.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 8. While about 98% of users of Consumer Input come from the United States, it is also popular in Iran and Canada.

Consumer Input by Compete - Should I Remove It?

Should you decide to remove it,

Windows Vista/Windows7:

1. From the Windows control panel, select "Programs and Features"

2. Select the "Consumer Input Software" entry.

3. Double click the entry.

4. Select the "Uninstall" button from the dialog that appears.

https://www.consumerinput.com/removal/