Avast Antivirus holding my files hostage

HoneycombAG

Overclocking the Web
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avast_antivirus_file_in_use.png
Recorded some gameplay video today. Tried to rename it, move it, delete it while I was working with it but Windows says, NOPE, Avast Antivirus is still using it!

Now what the heck would Avast want with an *.avi file, especially since:
  • It's a file I created (i.e. not downloaded off of or ripped from the Internet)
  • It's too big to fit in my virus chest (4 GB file, chest size is 32 MB)
  • I regularly do this as a hobby

Last couple of weeks ago, I had a ~36 GB AVI file, I tried to delete it and Windows wouldn't let me because Avast wouldn't leave that alone. I had to stop the Avast! Antivirus service to do anything with files. More or less, exclude the directory where I store all of my raw encodes.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit Servi...AMD A10-6800K APU with Radeon(tm)™ HD Graphic...(2) G.Skill F3-12800CL10-8GBXLASUS R7 250 Series (0x6610)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
AMD A10-6800K APU with Radeon(tm)™ HD Graphics 4100
Motherboard
ASRock FM2A85X Extreme4-M
Memory
(2) G.Skill F3-12800CL10-8GBXL
Graphics Card(s)
ASUS R7 250 Series (0x6610)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer X213H LCD monitor, 21"
Screen Resolution
1920 x 1080 x 32 bits @ 60 Hz
Hard Drives
WD Black, 1.0TB, WDC WD1002FAEX-00Z3A0
PSU
Rosewill Quark-650
Case
Raidmax Comet SECC Steel ATX Mid Tower Computer Case
Cooling
1 x 80mm + 2 x 120mm + Stock cooler
Mouse
Gear Head Wireless Optical 5-button mouse
Internet Speed
FTTx 6000 / 1000
Antivirus
Avast! Free Antivirus 2015.10.0.2208
Browser
Google Chrome Version 40.0.2214.115
Other Info
*AMD Dual-Graphics
*Uses OpenDNS
*Uses Folding@Home
*HP 16x Super-Multi DVD Writer
*Superspeed 74-in-1 Card Reader
*Maximum overclock has not been determined.
Disable avast. Right click the avast icon and choose disable for 10 minutes. Once disabled, are you able to delete/modify the file?

It could be that avast was running a quick scan when you went to open it and that caused the file to be locked. Was a scan running in the background?
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
There were no scans being run, other than File System Shield, which had been set to scan all files, which is a pain because every time I go in and open a large 7z-compressed archive, it takes upwards to 3 minutes to open. "Test whole files" (in the Sensitivity settings) is turned off.

I'm not sure which "scan all files" setting to use, whether to scan files when opening or to scan files when they're being created or modified?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit Servi...AMD A10-6800K APU with Radeon(tm)™ HD Graphic...(2) G.Skill F3-12800CL10-8GBXLASUS R7 250 Series (0x6610)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
AMD A10-6800K APU with Radeon(tm)™ HD Graphics 4100
Motherboard
ASRock FM2A85X Extreme4-M
Memory
(2) G.Skill F3-12800CL10-8GBXL
Graphics Card(s)
ASUS R7 250 Series (0x6610)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer X213H LCD monitor, 21"
Screen Resolution
1920 x 1080 x 32 bits @ 60 Hz
Hard Drives
WD Black, 1.0TB, WDC WD1002FAEX-00Z3A0
PSU
Rosewill Quark-650
Case
Raidmax Comet SECC Steel ATX Mid Tower Computer Case
Cooling
1 x 80mm + 2 x 120mm + Stock cooler
Mouse
Gear Head Wireless Optical 5-button mouse
Internet Speed
FTTx 6000 / 1000
Antivirus
Avast! Free Antivirus 2015.10.0.2208
Browser
Google Chrome Version 40.0.2214.115
Other Info
*AMD Dual-Graphics
*Uses OpenDNS
*Uses Folding@Home
*HP 16x Super-Multi DVD Writer
*Superspeed 74-in-1 Card Reader
*Maximum overclock has not been determined.
So with avast disabled, the problem goes away? Just want to make sure, if so we can dive into avasts settings and see whats up.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
Norton has a setting to scan any file when opened, does Avast have that? if so disable it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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