AVG disappeared and will not let me connect to wireless

[envy28]

Hey,

So I am having some internet problems. I am not able to connect using my Windows 7 PC but it is working fine on my Vista laptop. The only way I can get it to work on my PC is by changing the router security to WEP or OPEN. One other thing I noticed is my AVG has disappeared , it is still installed on my PC and it appears under Uninstall or Change a Program but I am unable to open it up. I tried using the official AVG removal tool but that too does not work as it just crashes my PC.

I created a thread under Network and Sharing and was told the most like issue is the AVG software which I am unable to remove. I installed BullGuard AV and did a scan nothing was found. The original thread can be found here:

http://www.sevenforums.com/network-sharing/283464-cannot-connect-windows-7-vista-working-fine.html

So any ideas on what I can do to get things working back to normal?

 

[VistaKing]

Hi envy lets start with DDS

   Note

Run this tool on the laptop with the issue

Download



Double click the dds icon to run the tool.
Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt
Save two logs onto your desktop and upload them with your reply

 

[cyrilhubert]

DDS.scr is a great app except that if your system Windows is corrupted by the whatever (malware,rootkits,viruses, trojan horses,etc) it will go into Startup Repair in safe mode. It happened to mine and I got a headache right now.

 

[envy28]

Hey guys, thanks for the reply.

I did DDS test and have got the 2 files attached to this post. Hope it gives information on whats wrong.

 

[VistaKing]

There are still traces of AVG . I would also recommend removing Daemon Tools Toolbar .

Use RevoUninstaller to remove both of the applications .

:ar: Click on the app you want to remove then click on Uninstall and click on Yes you want to uninstall

:ar: Choose Advanced mode

:ar: If the built-in Uninstaller comes up run that . Once that is completed close the built-in Uninstaller

:ar: Click Next inside RevoUninstaller it will scan for left over registry keys

:ar: Select All and click on the Delete button once that is done click on Next

:ar: It will scan for left over files and folders click on Select All and click on Delete then click on Next .

 

[envy28]

Hey,

So I downloaded Revo but neither AVG or Daemon Toolbar appear in the list of installed programs.

Any ideas?

 

[VistaKing]

When you go to C:\Program Files (x86)\ do you see an AVG folder listed ?

 

[envy28]

When you go to C:\Program Files (x86)\ do you see an AVG folder listed ?

Yep, i see it.

 

[VistaKing]

Do you see avg in Programs and features ?

Click on the rb: button . Type programs and features and press enter


:ADDED:

What version of AVG do you have ? 2012 or 2013 ? Which AVG REOVAL TOOL do you have ?

 

[envy28]

Do you see avg in Programs and features ?

Click on the rb: button . Type programs and features and press enter


:ADDED:

What version of AVG do you have ? 2012 or 2013 ? Which AVG REOVAL TOOL do you have ?

Yep I see it, nothing happens which I try to double click it or click on Uninstall. I have AVG 2012 and the avg_remover_stf_x86_2012_2125.exe and avg_remover_stf_x64_2012_2125.exe.

 

[VistaKing]

Do you have an avg icon on your desktop ? If so use the Hunter function inside RevoUnistaller

:ADDED:

You want to run AdwCleaner for Daemon ToolsBar


Lets download AdwCleaner


Download



:ar: Save to the Desktop

:ar: Right-click on adwcleaner.exe and choose Run as administrator

:ar: Click the Search button

:ar: Upload the AdwCleaner[Sn].txt in your reply.

 

[envy28]

Just thought of that, but unfortunately I don't have an icon on my desktop. I just hope I dont have to do a complete reboot to fix the problem.

 

[VistaKing]

You could also do that on the AVG folder inside Program Files (x86)

 

[envy28]

Will not let me as there is no file in the folder with an installation package.

 

[VistaKing]

Did you run the AdwCleaner ?

 

[envy28]

Did you run the AdwCleaner ?

Woops, looks like I missed that part of the post. I will run it now and let you know the results.

 

[VistaKing]

Post the results

 

[envy28]

have the file attached

 

[VistaKing]

Run the program once more then time click on Delete


Run the Delete

:ar: Close all open programs.
:ar: To run the program, right-click AdwCleaner.exe and select "Run as Administrator
:ar: Click on Delete and confirm the prompt.
:ar: After it finishes, the computer is restarted.

Upload the log saved at C:\AdwCleaner[S1].txt

 

[envy28]

Done. Have the file attached.