Solved Background Intelligent Transfer Service (BITS) will not start ERR 1068

[Alexander Moore]

So, when troubleshooting a Windows Update error (Code 80246008) I found that the problem seems to be that the BITS service isn't running.

When attempting to start the BITS service from the Services > BITS > Properties panel, it shoots an error dialogue box reading

"Windows could not start the Background Intelligent Transfer Service service on Local Computer.

Error 1068: The dependency service or group failed to start."

It appears that it has several dependent services (7 of them to be exact) and I'm having trouble pin-pointing the issue. It there a way I could just repair/restore the whole tree of services, killing the issue wherever it may be?

Thanks in advance.

Edit : I'm backtracking all the services. It seems that the BITS dependencies list just lists the Remote Procedure Call (RPC) twice. When checking the Remote Procedure Call's status, it is already started. This is making no sense to me now.

Here's the tree of processes that the BITS service seems to be having problems with :

Edit 2 : I want to be very clear, so here's all the info in screenshot form :

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So I got this error when trying to use Windows Update.

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Which after looking up the error code found that it has to do with BITS, so it lead me to check the service, which threw an error when I tried to start it.
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So I then checked it's dependencies.

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Which then led me to check on RPC, which is already started and can't be stopped even if I wanted to.

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...and now I've hit at a dead end at figuring out where the problem is originating.

The only changes I've made to my computer recently was uninstall old games and programs, and remove their folders from the hidden directories with names like "LocalLow", "Roaming", "AppData", "Temp", and "ProgramData". I only remove folders that are obviously parts of things I've already deleted, such as the games.

I'm really hoping that this didn't come about from using CCleaner's registry cleaner too much. I don't even backup the registries anymore because I've never had issues with it. Perhaps I've put too much faith in it's accuracy.

And before anyone asks, yes, of course I've tried simply rebooting. Didn't do anything to help.

Once again, thanks in advance.

 

[Alexander Moore]

Update : I have run the System File Checker and it detected no problems. Yet another attempt met with a dead end.

 

[Alexander Moore]

Well, I've decided to just do a total restore, which will probably solve the problem. I needed to update my SSD firmware anyway, which requires wiping it clean.

 

[TheCyberMan]

The re-install should work but just to point out you did not check the other dependencies so it may well have been a problem with them.

 

[Alexander Moore]

The other services are fine as well. It wouldn't make much sense for those other listed services to not be working considering that PRC wouldn't be able to run since it's dependent on them as well, right?

But I think some important resource file or something was removed. Many programs are having issues, most of them seeming to be unable to get information they need, as if a part of them is gone. I think restoring is good. I need to update SSD firmware and my software, and I'll go through updating everything. As usual, I've downloaded pretty much all the setup files for drivers I know of and several software setup files to my secondary hard drive so I can load them up right when I finish.

Note to self : Stop screwing around with hidden folders because they're hidden for a reason, and stop using the registry cleaner so much because it's totally unnecessary to clean registry every time you remove a program.

Honestly, I'm a big clean freak. I need to stop that attitude though because I'm probably going to ruin my SSD lifetime this way.

 

[TheCyberMan]

Hi since other programs are having problems you are right to do a clean install it should rectify any software problems you are having.

You like to keep your computer cleaned my advice don't delete anything manually unless you are sure they are not needed by the system or any programs if in doubt leave well alone.

You can safly delete things like documents and music, videos which aren't being used by any apps.

If deleteing programs use the proper uninstallers to do this don't just delete things especially in the registry as things can go awry quicky.

If you wish to do a cleanup use Disk Cleanup utility that ships with windows.

Other maintanance such as checking system files use sfc as you have done.
Use chkdsk /r for checking disk and file intergrity.
Use Disk Defragmenter for re-arranging and moving files to improve performance.

The only third party utility i use is ccleaner for clearing out temp files and cache in browsers but do not use the registry cleaner part as it can do more harm than good.

Please do not use any third party tuneup utiliities such as AVG or norton or similar as they are not reliable IMO and do not do a good job as the windows utilities and can mess stuff up. Avoid registry cleaners at all costs.

Sorry for long post hope this helps for the future.

 

[whyareallthe]

The RPC is a is one of the depencys of System Restore is it not? Did you know when you run Windows updates Windows itself changes the BIS from manual to automatic? Then at random it seems to switch it back to manual.

The only reason i know this is I have a very useful utility called called start up organizer, if a process is suddenly changed it flags it up. According to Microsoft validation I have a legal copy of Windows. I shall say no more other than I do not advocate piracy. I had a similar problem to you and am suggesting as a solution you try re validating.

 

[brsi]

Hi, just came across exactly the same issue and, in my case, could solve it by checking via msconfig.exe/tab services which Windows services were unchecked. It appeared that both Application experience and Event System COM+ were; once reactivated, everything went smooth again. I remember having tried to get rid of the DCOM resource and disk activity hungry process before (unsuccessfully I must admit), and must have deactivated those services at the time.
Hope this can help.

 

[Alexander Moore]

Word of advice - Don't revive dead threads. It's a good way to irritate forum mods in just about any web forum, in my experience.

I fixed this problem ages ago. Thanks for the help though.

It seems I forgot to mark this as solved before, so I'll do that now.

 

[music2ears]

Error 80246008 Follow on error 1068

Many thanks for reviving this dead thread!!

The last post here from BRSI solved my problem.

After weeks of searching, and on verge of re-installation, my system is now cured.

Many thanks,
Steve

 

[sudarshan]

Hai BRSI,

I tried the some step abt msconfig.exe but it won't work, will you plz elaborate about how to reactivate. plz reply.

 

[Mem4Ever]

BITS not starting - same issue are first thread

I am having same issue as original post #1 from Alexander Moore. However the suggestion from user DRSI post #8 did not solve it as all the window services were checked. I have been on many forums and tried pretty much everything suggested so far. Here is the basic history: Reloaded the HP Phoenix pavilion system with windows7 back to factory reset only because of slow response time. No virus, malware issue. This system is used for one purpose – to use for video editing, the only programs loaded on it is Pinnacle Studio, and Eset virus and malware protection, nothing else. No printers, no extra hardware, only website it goes to is Eset and Pinnacle. After doing the reload, windows updates are performed. Since it has to do catch up, it takes a few days to process them. So, the updates go without a hitch for several updates, and then suddenly they all fail.
So I reloaded the system back to factory settings for a 2nd time, same thing happens, and tried a 3rd time and again, same results. It appears to me that the only thing that can be causing this issue is the windows updates themselves. With the exception of the Eset and pinnacle software, nothing else is done to the system. On the first reload, I had run all the updates that were available at the time before loading Eset and Pinnacle. I was thinking that maybe after they were loaded it created the problem. But on 2nd and 3rd attempts, the software was loaded immediately after the reloads before updates were applied. The results were the same. Updates proceed for several days, and then they fail. These are some of the things suggested and tried thus far, so please do not suggest them.
Msconfig, selected with minimum services running, updates failed.
I did the SFC /scannow from cmd prompt, no problems found.
I booted in safe mode to run windows update, FAILED
Compared registry file another windows 7 computer where updates work fine, did not see any difference in regards to Background Intelligent Transfer services.
Tried performing only one windows update at time.
Ran automatic troubleshooter from within the error message “WindowsUpdateDiagnostic.diagcab” to check for this particular problem this did not work. It saw that there was a problem, but did not know how to fix their own mess.

Downloaded and ran windows file “msxml4-kb954430-enu.exe” - Did not work.
Tried the following but access was denied. Click Start and type in cmd in the start menu search. Once the cmd option is displayed in the Start Search results, right click on it and click Run as Administrator.

2. Then copy and paste the following command (in bold) to the command prompt and hit Enter:

Reg add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Tried this as well and it did not work: On a good system running Windows 7:

1. click on Start then type regedit and hit Enter to open the Registry Editor.
2. Find the following key in the left hand pane of the registry editor: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv
3. Right click the key itself and choose Export (Make sure you are right clicking on the word wuauserv in the left pane)
4. Save the export to a USB drive, or other means of transferring files between computers, and name it something like WindowsUpdateService

On your problem system:

1. Insert the removable USB drive or other means of transferring files between computers.
2. Find the file you exported to the drive from your uninfected system.
3. Double click the file (You may be prompted by UAC if it is enabled. Please provide credentials)
4. You will get a warning from Windows about adding registry information. Please click Yes to continue, then click OK.
5. Restart your computer for the changes to take effect
Basically have tried most anything and in the end, the results are always the same: The Background Intelligent Transfer Service will not start. HELP… cannot do any updates on a windows7 system that I make a living on. Getting closer and closer to buying an Apple computer each and every day next time I need a new computer.
If you have a suggestion, please don’t assume I will now exactly what you mean, so please provide detail.