Solved bex error - how can i resolve this

[ash93]

when i open origin it crashes.i cannot login
this is the error

Problem signature:
Problem Event Name: BEX
Application Name: Origin.exe
Application Version: 9.4.7.2799
Application Timestamp: 534f0142
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.325
Fault Module Timestamp: 4df2be1e
Exception Offset: 0008af3e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: bdef
Additional Information 2: bdef3e751f8d48c704aa1bfdedba3960
Additional Information 3: 91aa
Additional Information 4: 91aaffdf0d9e7487eed3b3abde1217bb

 

[badger906]

Hi and welcome to the seven forum!!
i believe this crash is normally caused by firewall/port issue on your router. allow the correct ports via your routers interface as well as adding origin to an exceptions lists in your firewall settings.

 

[ash93]

IM not sure how to do that

 

[AstaLaVista]

Welcome... found this on Google, perhaps you can fix it now.

https://www.google.com/#q=origin+BEX+error

 

[ash93]

i downloaded pc cleaner and went to activex manager. it rescanned the system 32 files .which resolved my problem. hope this helps anyone.