IE Gives an Error on Opening Problem Event Name: BEX

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lothys

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I have been using IE forever. Tonight it decided to give me an error. Only thing I can think of that changed today was I did a windows update.. and a flash update.. But didn't reboot for the windows update. I had been on IE for about 6 hours before I got the following error. I then rebooted and ran the disk error program and I have no errors.. I uninstalled flash.. still same error. Installed Flash again.. same error..Not sure what I need to do next. I am not a techie but can follow instructions.

Problem signature:
Problem Event Name: BEX
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.17631
Application Timestamp: 54b31a70
Fault Module Name: IPSEng32.dll
Fault Module Version: 14.2.1.9
Fault Module Timestamp: 54c8223b
Exception Offset: 000c61e2
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5d6e
Additional Information 2: 5d6ef9135253aecf38a5211f52813d05
Additional Information 3: 0d78
Additional Information 4: 0d78b5f7b5aa516f13d946df3667918d
 

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Windows 7 Home Premium 64bitIntel(R) core(TM) i5-4440 CPU @ 3.10 GHz 3.10...8.00 GBNVIDIA GeForce GTX 645
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) core(TM) i5-4440 CPU @ 3.10 GHz 3.10 GHz
Memory
8.00 GB
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NVIDIA GeForce GTX 645
Hard Drives
ST1000DM ST1000DM003-1CH1 SCSI Disk Device
Antivirus
Nortons
Browser
IE, Chrome and Firefox
It appears IE has some type of issue as both my machines are down. Have to use cell phone to post this
anyone know what's going on?
 

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Windows 10 ProIntel Core i7-4770K (3.5Ghz)32 gig Corsair Dominator Platinum (4x8Gig)Sapphire Tri-X R9 Fury
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PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
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Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
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NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
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Cooler Master HAF X
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Corsair H100i with Corsair Air Series SP120 Quiet Fans
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Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
I can confirm I'm running Norton on both affected machines and indeed it appears a Norton update has caused havoc with IE. There's also a thread on this issue going on at eightforums which is a bit more active.
 

My Computer My Computer

At a glance

Windows 10 ProIntel Core i7-4770K (3.5Ghz)32 gig Corsair Dominator Platinum (4x8Gig)Sapphire Tri-X R9 Fury
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Norton's Causing IE to fail

It seems that is the issue. I am currently using another browser and according to posts I read in the norton's forums they are aware of it and will probably come out with another update to fix what they caused,.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) core(TM) i5-4440 CPU @ 3.10 GHz 3.10...8.00 GBNVIDIA GeForce GTX 645
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) core(TM) i5-4440 CPU @ 3.10 GHz 3.10 GHz
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 645
Hard Drives
ST1000DM ST1000DM003-1CH1 SCSI Disk Device
Antivirus
Nortons
Browser
IE, Chrome and Firefox
Yea that happens with Norton and some other security suite every once in a while.
They are not quick about keeping up with Microsoft security updates.
Cheers.
 

My Computer My Computer

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Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
lothys Did you get ie browser working. I had the exact problem,but I have got it working, just as it did before.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
Looks like Norton has fixed the problem with a new IPS Definition update this morning.

IPS Fix.PNG

Jim :cool:
 

My Computer My Computer

At a glance

Windows 8.1 Pro w/Media Center 64bit, Windows...Phenom II X6 1100TCrucial Balistic 8gb DDR3-1866 CL9MSI R6850 Cyclone IGD5 PE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
CPU
Phenom II X6 1100T
Motherboard
ASUS M5A99X EVO
Memory
Crucial Balistic 8gb DDR3-1866 CL9
Graphics Card(s)
MSI R6850 Cyclone IGD5 PE
Sound Card
On Board
Monitor(s) Displays
ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort
Screen Resolution
1920 x 1080
Hard Drives
Two WD Cavier Black 2TB Sata III, WD My Book Essential 2TB USB 3.0
PSU
Seasonic X650 80 Plus GOLD Modular
Case
Corsair 400R
Cooling
Antec Kuhler H2O 620, Two 120mm and four 140mm
Keyboard
Logitech K120
Mouse
Logitech Marble Mouse USB, Logitech Precision Game Pad
Internet Speed
15MB
Antivirus
Norton IS 2013, Malwarebytes Pro Beta 2
Browser
IE-11, FF-27
Other Info
APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program, Motorola SB6120 Gigabit Cable Modem. Brother HL-2170W Laser Printer, Epson V300 Scanner
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