Bios keeps freezing during use Dell XPS

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jerguy1928

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Hi there I have a dell xps 720. I recently switched my installation to a new hard drive and i didn't quite proceed correctly. So, I decided to do just a fresh install. However, I am having a problem with my computer's bios and built in boot menu. When I go into the bios, the system will freeze after a few seconds and when I try selecting a boot device it will freeze after a few seconds as well. Bios version is A04 if relevant. Any ideas?

Thanks in advance.
 

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Unplug the disk and see of BIOS still freezes, if so you have a bad motherboard, if no you have a bad disk.
 

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OldMX said:
Unplug the disk and see of BIOS still freezes, if so you have a bad motherboard, if no you have a bad disk.
Click to expand...

Is there any chance it has anything to do with the ram or battery in the motherboard?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2670QM6 GB 1333 MHz DDR3 PC3-10700Intel(R) HD Graphics Family, NVIDIA GeForce G...
Computer Manufacturer/Model Number
Toshiba Satellite P750
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2670QM
Motherboard
Toshiba PEQAA
Memory
6 GB 1333 MHz DDR3 PC3-10700
Graphics Card(s)
Intel(R) HD Graphics Family, NVIDIA GeForce GT 540M
Sound Card
Realtek audio
Monitor(s) Displays
Generic PnP Monitor (made by LG TV)
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK6475GSX (640 GB , 5400 RPM)
I personally doubt it, if your bios is freezing that has nothing to do with a hard drive. It runs from a internal chip on your motherboard. Its your motherboard. OLDMX is incorrect.

You could try downloading a bios update and then remove the cmos battery on the motherboard. Wait a little bit with no power attached to the board, then hook up just the critical components, and then perform the bios update. Its possible the bios became corrupted somehow. If you have any further issues your better of rma your board.
 

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Custom Built
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Windows 10 Pro
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AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
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ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
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CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
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Your awesome for reading this.
jerguy1928 said:
Hi there I have a dell xps 720. I recently switched my installation to a new hard drive and i didn't quite proceed correctly. So, I decided to do just a fresh install. However, I am having a problem with my computer's bios and built in boot menu. When I go into the bios, the system will freeze after a few seconds and when I try selecting a boot device it will freeze after a few seconds as well. Bios version is A04 if relevant. Any ideas?

Thanks in advance.
Click to expand...

Hi jerguy1928,

I see an urgent update for BIOS listed on our site for your system:

Driver Details | Dell US

Please download and install this BIOS. Remove any USB devices connected to the system and check if the system still freezes in BIOS.

Keep us posted with the results so we can advise you further.
 

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Winndows 7 32 bit
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OS
Winndows 7 32 bit
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