Black Screen After Windows Logo

[Uddername]

Hello

Basically my laptop was working fine last night. I turn it on this morning and after the windows logo appears the screen goes black. However i can see and move the mouse cursor still.

I tried pressing f8 at the beginning of the start up, and tred to repair my problem using the windows 7 repair features, but it didn't work, annoyingly i forgot to set a restore point as well so i can't try that.

When i go into safe mode the exact same thing happens, but with the mouse being slightly more pixelated and blocky.

I've got a Windows 7 Premium 32 bit disk which i purchased from Windows, but when i load that up it tells me that to install it i need to log into windows, which i obviously can't.

I'm using a HP G70-120EM, i've had it for just over 12 months (Annoyingly exactly a week after the warranty is void) and like i mentioned, i've been using Windows 7 premium 32 bit for the past 2 months.

Thankyou in advance

 

[seekermeister]

The loading of drivers and programs continue after the logo screen, so I would guess that one of them is delaying the boot during the "black" phase. Go into msconfig and disable everything on the Startup tab, after selecting the Selective startup on the General tab. If that makes a difference, then reenable the startup items one at a time, until you have pinpointed the problem. There are startup items that are not listed in msconfig, so you might find it useful to try using StartupCPL, which is freeware that you can download.

 

[Uddername]

Cheers for your reply, but how do I go to msconfig or download something for my laptop when i can't access windows?

I'm on a friend's laptop as i type this.

Thanks

 

[seekermeister]

I didn't read your OP closely enough. Since you are unable to reach desktop, I would say that you are limited to either the repair function on the Window's DVD, a backup image of the system...if you have one, or a fresh install.

EDIT: You may also be able to perform a repair using the Startup Repair Utility. Usually, a boot menu will appear, if the previous boot attempt is unsucessful, but you may be able to get to it by pressing the F8 key at the beginning of the boot. Also the Windows Repair CD can be used, if you made one.

 

[Saltgrass]

Some folks have been able to get back in by removing the laptop battery. While it is shutdown, try unplugging it and removing the battery. Then try booting again.

I have not seen any evidence this will help, but it won't hurt to try.

 

[PC WhizzKid]

Have you got a recovery disk or something?

 

[Uddername]

Okay, i've bought a Windows (Windows 7 compatible) recovery disc from eBay and hopefully that will do the trick. I just want to be able to retrieve my files basically. I'm sick of this laptop constantly letting me down.

 

[Uddername]

Basically i was told the laptop came witha recovery tool built in (Which it does, it allows me to restore to an earlier point or save my files onto a usb and then restore), so i didn't make a recovery disk. I just thought i would ask if there was any other solutions as this problem keeps occuring so i might recover my files and then get a new laptop.

 

[Jacee]

Try 'Ultimate Boot CD' to recover your files Ultimate Boot CD - Overview

 

[Uddername]

Annoyingly i went out and bought a new laptop as i have had this problem numerous times and i was sick of losing my files, and when i come back the laptop starts working again and is like "Luke, what's your problem, i'm feeeling gggreat!" . So yeah. Problem solved. Wallet destroyed.

 

[Tews]

Now, while everything is good, make an image of your system drive and save it to a spare drive/partition ... forewarned is forearmed!!

 

[antharr]

I just had the same thing happen to me. However, the System Repair fixed the issue for me.

 

[lildrew12]

Just go to System Restore and let it do its nuking and then your laptop will have a better life! ... Unless you want to save the files but that would be impossible!

 

[gregrocker]

Not impossible to copy files out of unbootable Win7: http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html

System Restore can also be run from the Win 7 DVD Repair console or Repair CD, as can the Startup Repair. But Factory Recovery is done from a separate set of disks made off the Recovery Partition, or by running the partition itself using the steps given in the Manual on the support downloads webpage for your computer model.

As this thread is very old, I add this to the archive since it is obviously getting Google hits and posts where confusion was sown.