Black Screen on Login after Remote Desktop sessions

[jberlin]

Hi,
I connect to my work computer through a VPN and remote desktop, and often times remote desktop (I use NLA) works once, but after the first disconnect I can't login remotely. Power settings on the computer are set so it never goes asleep and never turns off the display.

In addition, when this happens, I find the computer has a black screen either before or after login when I go into my office to login directly to the computer.

This problem seems to occur on several computers, including on Win 7 Pro x32 and x64.


Thanks,
JB

 

[Darryl Licht]

I use MS RDP and have no issues like that... but it does rearrange all my desktop icons if i remote in from a PC with a 4:3 monitor (I have a 16:10 @ home)... that's very annoying!

 

[mattwe]

I have the same trouble with Windows Server 2008 R2, and am finally narrowing it down to remote desktop connections.

One of the symptoms I see is that I'm getting no monitor sync on my primary desktop monitor for my multi-mon, but the secondary is fine. At the log-in, I can move the mouse way over from the primary monitor and the cursor appears on a black-background on the secondary.

Additionally I can occasionally get the keystroke combo right to "blind" log-in, and then everything is fine - the monitor is re-enabled. Otherwise I've occasionally been able to activate the screen reader.

 

[johnsmith11]

I've had similar problems after closing a remote desktop connection where I get a black screen with only a mouse cursor from both the console itself and from further remote desktop connections. Microsoft KB 555840 seemed to describe similar problems - (support.microsoft.com/kb/555840). I was able to resolve by remoting in a second time but using a different screen resolution (e.g. 640x480) on the remote desktop connection than the one I used previously. I think this may clear the bitmap cache referenced in the Microsoft KB article.

 

[hamterwheel]

For what it is worth, when I experience the black screen of agony through remote desktop, I usually get past it by hitting ctrl-alt-home or whatever combination you have for getting the control screen and select logout. That should bring up a menu showing what programs prevent a logout, just select cancel and there you have it, a fixed desktop...

 

[casualblair]

For me, it was accidentally leaving a full screen video game up on the PC I was remoting to. CTRL-ALT-END into task manager, use that to close the application.

While kind of embarassing, I just wanted to add my problem/solution, as this is the number 1 result on google. Hopefully people can figure it out otherwise.

 

[kijoshua]

Thank you, casualblair, for posting your solution. CTRL-ALT-END worked fantastically for me even though I don't think I had anything full screen. The moment the task manager was launched, I could see everything else.

Just to throw it out there, TeamViewer didn't work either during this problem (just wouldn't connect, no error messages). I had to restart it once I remote desktoped in.

 

[vonlogik]

I had this or a similar problem recently after installing a few apps. I wasn't sure which one was the culprit--f.lux and RightNow CX to name two of them.

After remoting in and getting the inevitable black screen, I loaded compmgmt.msc (right-click My Computer / Manage) on the client machine (the one I connected from), then connected to the remote machine (the one I connected to) and looked at the system events (System Tools / Event Viewer / Windows Logs / System). I noticed within seconds of connecting, the Application Experience service started.

I stopped and disabled (Services and Applications / Services / double-click "Application Experience", choose Disabled, click Stop, then click OK when done) this service, then reconnected. It has worked fine since.

 

[DavBcs]

This situation happens when I remote it using '"all my monitors for the remote session" under the Display tab. If I close the RDC without logging off, and then login with a different screen configuration (a different monitor from home) the I get the Black Screen of Death. Ctrl-Shift-End doesn't work in my case.
My experience is different if using a Terminal Server versus standard machine. With the Standard machine I have to close and reopen the RDC, and change to an explicit resolution (not 'fuill screen') under the Display tab. It will come up correctly, and then I have to repeat the process to get "all my monitors..."
For out Terminal server, it will work with explicit resolution, but to the "all my monitors..." I had to Log Off, garggle, spit, repeat.

 

[tys]

I swear I posted in here.... anyway, I had this problem and found this fix.

http://knowledge.alzwea.com/?p=330

 

[yaswanth]

I have faced the same error and got the solution for that. You will face this problem if you closing your remote desktop instead of logging it off. So make sure that you always log it off and dont close it direclty.
By the way the solution is press Ctrl+Alt+End. Now you will be seeing the desktop of the remote desktop

Regards
Yaswanth

 

[BMGRAHAM]

CTRL+ALT+END Did it

I had been watching a YouTube in full screen mode when logged in locally. Got a black screen when logging in remotely. Read this forum, did CTRL+ALT+END and it fixed the problem. Thanks!

 

[sridharkreddy]

Blank Screen After Successful Login for RDC

Hi , I might be too late into this thread. But the issue is same. I am getting blank screen after successful login into the Remote machine.

Scenario:

Remote Machine :
Virtual Machine running with Windows 7 Enterprise

Local Machine:
Dell OptiPlex 3020 Mini Tower 4 Gen Core i5 8GB RAM
Dual Monitors-Both are Dell S2240L (1920 x 1080)
(1-DP to VGA, 2-direct VGA)

OS - Win 7 Pro 64bit

RDC - 6.1.7 (I believe its RDC 7)

While using single monitor no problem. But while trying to use both monitors for the remote session, after successful login, both screen are black(not blank).

EVEN CTRL+ALT+END is also not working.

Can any one help me in this regard ?

 

[arniingi]

Remote desktop blackscreen permanent solution

Uninstall kb2830477 update in all programs - installed updates
and the black screen in remote desktop is gone for good !
Remember to hide it in windows update.