Black screen w/ mouse pointer (before login screen) after install

Bini5150

New member
Local time
1:46 PM
Messages
2
Ok, so I'm stubborn and stuck on XP in my recording studio, but I decided to make the jump to Windows 7 Ultimate 64, and it's been a nightmare...

The initial install took foreeeeeeevvvvvvvvveeerrrr... like 24+ hours to complete. It did complete though, but when it boots, it shows the Windows logo splash screen, but then instead of going to the login screen after that, it just goes to an all black screen with a mouse pointer. I can move the mouse pointer around, but there's nothing to click. It's not completely brain dead, because tapping shift 5 times brings up the box to ask me if I want to turn sticky keys on, but that is ALL it does.

Unlike some of the issues I see where people get the black screen and pointer instead of their desktop after they log in, I can not log in, I can't launch task manager, and none of the fixes for that issue are viable.

Safemode does the same thing. None of the repairs work. I've never actually made it into Windows, so it's not a bad driver or anything. There are no restore points because it's never actually booted up.

I decided maybe something went wrong with the install, so maybe a re-install would fix it. I did some reading on the long install time, and tried a few of the fixes for that (disable SpeedStep throttling and floppy support in BIOS, unplug everything except the keyboard/mouse and one monitor, etc.) and that knocked a few hours off of it, but the second (and third, and 4th...) install attempts were still all day and night events and yielded exactly the same results. I've spent the last few very frustrating days in google and youtube searches looking for answers, but still nothing.

Hopefully someone can help me out here, because I'm this close >.< to just going back to XP SP3.

Please help!

Custom built pc
Intel Core2 Duo
Intel DQ965GF mobo
5gb DDR2
Nvidea 8400 1gb video card
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate 64
CPU
Intel Core2 Duo
Motherboard
Intel DQ965GF
Memory
6gb
Graphics Card(s)
Nvidea 1gb
Hi Bini5150,
Welcome to SevenForums.
Question: What makes you so sure: "I've never actually made it into Windows, so it's not a bad driver or anything."

Most likely incorrect driver from install media...try this
When installing 7 let it get to the part where it reboots and goes to completing installation. When it restarts press either (F6,F7,F8,or F9 I forget) and boot the new install in safe mode. Let it load and you will get an error: don't press OK!. Press shift F10 and type "compmgmt.msc" and hit enter. When the computer management screen comes up go to device manager and disable the video card (not uninstall it). You will still get video so don't worry...continue the install as normal and see if it lets you finish!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Before you tried to install Windows 7 did you run a check to see if your computer is compatible with Windows 7. Some older computers will not run Windows 7.

Where did you get the Windows 7 Ultimate x64 software. It's possible it may be faulty.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Good questions Ranger4!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Thanks for the replies guys!

Ranger, I checked compatibility with the Windows 7 Upgrade Adviser. Everything more than meets the requirements. I've also tried it from different sources, including downloading the ISO from Microsoft. I tried a different type of DVD to burn the ISO to, and I tried to install from USB. All with the same results. After several 16-24 hour installs with the same results, I gave up.

Snick, for the time being, I went back to XP. I have a lot of studio sessions booked and can't afford this downtime right now chasing gremlins in my machine lol. Maybe when things slow back down I'll give it another shot. I did attempt it using the onboard GFX on my mobo, and it did the same thing. What I meant by "I've never actually made it into Windows, so it's not a bad driver or anything." was that I never actually made it to the desktop and didn't install any drivers, other than what was on the windows disk. Those generic drivers made it all the way through completing the install until the reboot. Booting into safe mode did the same thing though, same black screen with a mouse pointer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate 64
CPU
Intel Core2 Duo
Motherboard
Intel DQ965GF
Memory
6gb
Graphics Card(s)
Nvidea 1gb
Did you check your disk?
If you have a faulty disk it can explain what you're facing during win 7 installation.
Detach your Win XP disk an try to clean install on another disk. Remember to clean ALL partitions during installation.
Clean Install Windows 7 - Windows 7 Help Forums
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Back
Top