Solved HP 800 mini G3 black screen when install Windows 7 BIOS CSM/MBR disk

siliconbeaver

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HP 800 mini G3, shipped with Windows 10. It's Intel skylake CPU (i5-6500T processor 6th generation/Intel HD Graphics 530).

I was trying to install Windows 7 x64 on CSM mode/MBR disk but got black screen after Windows logo before "Install now".

The install media was combo of media by SIW2 adding skylake driver by Atak_Snajpera. mouse just worked fine (mouse cursor moving on black screen). hinted USB3 port ok.

image.png

Anyone got success on this, or similar install (Intel skylake CPU 6th gen)? how can I fix the video/black screen issue. it must need a proper driver and setup.

Thanks,

btw, on this MBR disk there are existing files on other partitions. hence, I prefer MBR disk. GPT disk looked ok in my install test.
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit

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    7 X64i5 84002x8gb 3200mhz
    Computer type
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    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
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    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
I have installed Win 7 on my Skylake desktop and have installed on a friend laptop.

I would say that the issue is on the Win 7 installation files.

How much RAM does it have?
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
It's 16GB. it's shipped with Windows 10. If Windows 7 install, 16 GB should be fine.

Some manufactured PC is with white list. no way to install Windows 7, no matter CSM enabled or NOT. such as Lenovo PC.

Thank you for the file. I will try.

I have installed Win 7 on my Skylake desktop and have installed on a friend laptop.

I would say that the issue is on the Win 7 installation files.

How much RAM does it have?
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
I think I have the hp media for the 800 g3.

I had written on it 800 g4 but it is actually for HP EliteDesk 800 G3 TWR

there are two wim files, both are extracted onto the same fat32 formatted usb stick
fisrt-hp-wim.jpg

second-hp-wim.jpg

you should be able to get the exact one for your machine from the cloud recovery tool.

HP Cloud Recovery

hp-cloud-recovery-800-g3.jpg
 
Last edited:

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Thanks for the link. I am downloading it. will try.

so far, no luck. I have tried media offered by IDs in this thread, including Atak_Snajpera.

On Windows 10/11, some python pyautogui needs "Run as admin", a big trouble. I cannot fix that. have to go Windows 7. (I have asked ChatGPT. same suggestion "Run as admin". :p)
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
have you downloaded and installed the hp recovery media yet ?
 

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
No,

I am waiting for my oncoming 32GB USB drive.

the HP tool requests size 32GB (even for Windows 7, no matter full package, or driver only). I did try 16GB (that's what I have this week). HP tool wouldn't enable Write (grey). Hence, I failed to go next (I was thinking Win7 driver only, but HP still asked 32GB).

Do you know any way to make it local?
If local *.ISO file, that will be much easier. at least, Microsoft offers this option when download Windows 10/11.
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
it will download the big wim files %appdata%\local\temp

then it extracts them to the usb stick.

but it wont do the download unless it finds a suitable usb stick first.

I dont know how to emulate usb stick in windows.
 

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Thanks SIW2,

I tested install. It's only Windows 7 install media working on HP 800 mini G3 MBR disk. Other medias no go. HP is unique.

Its final size on USB is 6.25GB, though must be downloaded onto a 32 GB USB drive. hence I later moved its copy to a 16 GB USB drive (even 8GB should be ok)
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
have look at boot .wim and see what is in image 2

is it the same size and date as this ?

boot-wim1.jpg

there are no video drivers in there. It uses standard microsoft vga.sys

boot-wim2.jpg
 
Last edited:

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
I don't know how to use the tool and how to obtain the info on Windows 7.

I was uploading the file here to you. but failed due to its size big (boot.iwm about 213MB).

image.png
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
Update

the media downloaded from HP web/HP_RECOVERY works on HP computers only. even though it looks generic.

I tested the HP media on non-HP computer install. the install went freezing-up. (In contrast, Dell Windows 7 install media/DVD works for non-Dell PCs).

I was thinking the HP media should have drivers of USB3, NVMe, and could be useful to install other new PCs.

Looks no go. HP is unique.
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
I got my 2nd HP 800 G3 (from sn, newer than my 1st one).

It can run Windows 10/11 only. no way to install Windows 7. its CSM mode is disabled (grey). while UEFI mode wouldn't boot Windows 7 install/HP_RECOVERY (error: selected boot image did not authenticate. solution per HP is to enable CSM mode).

my 2nd HP 800 G3 looks more like Lenovo PC. cannot install Windows 7. only takes Windows 10 HP RECOVERY.

So, same HP 800 G3 model, both shipped with Windows 10/11. 1st one can run Windows 7. the 2nd one cannot.
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
its CSM mode is disabled (grey)

Solved: BIOS Refuses to Enable Legacy Boot - HP Support Community - 5491354

Deploying windows 7 with HP models

configure the BIOS like this:

1. Legacy Support Enabled

2. Secure Boot Disabled

3. Fast Boot Disabled

This BIOS configuration gives you the CSM mode needed to run Windows 7 x64. For me it seems little bit weird but that’s the case with these models. If this configuration is correct, then you can deploy Windows 7 with UEFI.

Just remember to boot from UEFI USB or UEFI Network. Otherwise you will end up with MBR partitions.
 
Last edited:

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Thanks,

I have tried and my HP G3 BIOS has been flashed to latest version. but the problem stays.
(CSM/UEFI select boxes grey out. cannot be clicked)

If boot Windows 7 install USB. "selected boot image did not authenticate." I was expecting, at least it boot then I apply UefiSeven. but no luck.

If Windows 10 install USB. no problem. therefore it's running Windows 10/11.

I wish it could select CSM mode. that would be easier for PC backup. and I could keep two HP G3 same backup policy.
 

My Computers My Computers

  • At a glance

    Windows 7 Pro 64-bitI7-970032 GB
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • At a glance

    Windows 7 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
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