Blluetooth Drivers not installing correctly?

Neverhavemoney

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Bluetooth Drivers not installing correctly?

Hey everyone,
So the intro is what im trying to do and then i will dive into my issues. My car radio needs a firmware update. The only way to do this is to connect a laptop with Bluetooth to it and do a file transfer directly to a folder in the radios memory.

Now the problem:
I can connect and pair to the radio. The issue is that i cannot see the files that are on the radio. There is a specific folder that i need to send this file to in order for the update to be successful. But i do not have any options in the control panel to access the Bluetooth devices to see their contents. All I can do is go to the devices and printers and select the Bluetooth device and then it opens up its properties. I also noticed that the Bluetooth module is shown as Generic Bluetooth Radio. I have the drivers CD that came with the computer and also the manufacturers website to download any driver i need but there is no driver that i can see for my laptop. Does anyone have a solution for me or am i missing something here?
2.PNG
1.PNG

Thanks,
Ben
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
Hi Ben,

I am by no means a BT expert, but what options do you get if you right click the Generic Bluetooth Radio in Devices and Printers. Your screen shot shows a headset properties page.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Hi Ben,

I am by no means a BT expert, but what options do you get if you right click the Generic Bluetooth Radio in Devices and Printers. Your screen shot shows a headset properties page.

Here are the two screenshots for my Generic Bluetooth Device properties...

2.PNG
1.PNG
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
Thanks, that might help someone who has more BT experience than I do.

I wish I knew more about BT devices or had one I could test with - someone else will be better able to assist you.

Good luck, hang in there.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Thanks man,

BUMP!

Can anyone please help? Im desperate for a fix!

Thanks,
Ben
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
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