Blue screen at startup windows7.

Thewhitedreamz

New member
Local time
9:48 PM
Messages
3
lastday when a web ask me to install adobe player at google chrome my windows notify me that someone try to hack,steel my information at my notebook..quickly i turnoff my notebook and turnon agin..when i turnon my notebook become bluescreen with this code

***STOP : 0X0000007E(0X0000005,0X908E7E3F,0X80EC5594,0X80EC5170)

I can turnonmy notebook when i use safemode..

last web that i visit and get the virus(maybe) is prontube..:p
i clicked at the video and he ask me to install.
Please help me who Pro with this problem

Compaq presario CQ41
 

My Computer My Computer

OS
windows 7
Hello Thewhitedreamz, welcome to the forums!

The first thing you need to do is boot into safe mode and run a full scan with your anti-virus program....when that is finished, read this [1 - Novice] How to ask for help with a BSOD problem and upload your .dmp file for analysis... ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
can use antivirus at safe mode?
i aredy slove the problem with restore option..
but i need other way..hehe..anyway thx for the advise...;)
 

My Computer My Computer

OS
windows 7
Yes you can run it in safe mode..also, just because you ran a system restore does not mean that your still not infected, run your antivirus to be sure...still waiting for your .dmp file..
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
sorry..what is the dmp file?im still newbee..and how i can get it?
 

My Computer My Computer

OS
windows 7
Navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post..
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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