Solved blue screen errors "NTFS file system / system service exception

[Dave76]

There should be more graphs, if there are post the rest of them.
Need to look at the 3.3v, 5v and 12v graphs.

The Core #0&1 graphs look good except for the last 5 min cool down. Half way through the CPU temp started rising from 44 to 51°C, that is not normal behavior.
This is indicating a cooling problem unless the laptop was moved and the vents were blocked.

 

[PartyFerret]

Vents were cleaned just yesterday. The CPU cooler and fan were both crystal clear clean as of yesterday. The other graphs I didn't find...should I run the test again and if so where do I need to look?

 

[Dave76]

Run the test again, when it's finished look in C: > Users > 'Your User Name' > My Documents > OCCT

 

[PartyFerret]

So I ran the test again. Posted the graphs completely. Do you have the suspicion that either the heatsink is failing or is it the CPU?

 

[Dave76]

Check the CPU core temps, at idle and under load.
Let us know what they are.
If the CPU passed the IntelBurn test it should be ok.
How many passes and what were the temps?

There was no rely to this:

Change the Intel RST driver to v11.2.0.1006.

Have you changed the RST driver?
Check it in Device Manager and let us know the currently installed version.

 

[PartyFerret]

Ran OCCT for over an hour. Temps were normal. No bluescreens the entire day on Friday of last week, but at the end of the day, boom! A bluescreen comes! 0x000000A MEMORY_MANAGEMENT. Tested the RAM with MEMTEST86+ and GoldMemory test and it passed both tests. I have run Memtest 3 times, 1 time a 9 pass, 2 times a 7 pass. Paging is set to system managed. CPU is good. Drivers are updated to the newest versions. This notebook has sat on my desk at work for 12 days now, so long that the customer has applied for a rental device. It can't sit with me any longer. I am beginning to think about ordering everything except the Mainboard because it has already been recently replaced in the last few weeks. Perhaps RAM, HDD, and CPU? The problem is that since Sony is bananas about part ordering and part returns are not possible, it makes things complicated. So much has been done.

 

[PartyFerret]

The Intel RST driver is up to date.

 

[PartyFerret]

Startup Temps: 48/49 Celcius. Idle Temps: 58-61 Celcius. Under load: 67 Max. for both cores. Tested for 30 minutes.

 

[Dave76]

The new Intel RST drivers are known to cause crashes.

That is why I'm suggesting to install the last known stable RST driver v11.2.0.1006.
It's definitely worth trying I have seen this driver fix many crashes.

It's your choice.

 

[PartyFerret]

v11.2.0.2006 is installed. Though it corrected problems with the Rapid Storage Technology GUI in the Notification area on the taskbar, it has not solved the Bluescreens.

 

[PartyFerret]

File system was corrupted, so says CHKDSK. I ran CHKDSK /f /r and it ran for over 2 hours, reported errors, and repaired them. 24 hours later, and I have not seen a single BSOD. I will consider this solved with the explanation: NTFS file system corrupted, repaired with the CHKDSK /f /r command in an elevated command prompt.

 

[Dave76]

Glad you found the cause, good work.
Thanks for letting us know.