Solved BlueScreen OS Version: 6.1.7601.2.1.0.256.48

[gtrainer]

Hi,

I have been getting the blue screen message at least 2 times per day and then my computer restarts automatically. I copied the information Windows provided when the machine restarts as shown below. Then I went ahead and used the BSOD - Posting Instructions to generate YourComputerName-xxxx.zip:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7601.2.1.0.256.48[/FONT]
[FONT=&quot] Locale ID: 1033[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 19[/FONT]
[FONT=&quot] BCP1: 00000020[/FONT]
[FONT=&quot] BCP2: 87441AB0[/FONT]
[FONT=&quot] BCP3: 87441AC8[/FONT]
[FONT=&quot] BCP4: 0803000D[/FONT]
[FONT=&quot] OS Version: 6_1_7601[/FONT]
[FONT=&quot] Service Pack: 1_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\041816-43321-01.dmp[/FONT]
[FONT=&quot] C:\Users\Eva\AppData\Local\Temp\WER-108295-0.sysdata.xml[/FONT]
[FONT=&quot] [/FONT]
Any assistance in this matter would be most appreciated.

 

[ICIT2LOL]

Hello and welcome Eva now form a quick look there are some what look like Malwarebytes issues

*** WARNING: Unable to verify timestamp for [COLOR="Red"]mwac.sys[/COLOR]

Are you running the paid for version?

 

[gtrainer]

Hi ICIT2LOL,

I've been running Malwarebytes so long on my PC which I thought was the free version. Would never has suspected as I've had it on my PC forever. I have removed the program to see if that indeed resolves the bluescreen issue. If I don't see the problem reappear, I will mark it as solved.

Thank you. Appreciate your help.

 

[ICIT2LOL]

Ok mate well it might not just be the MBAM but it is a start and you can always reinstall it when you want to.