bluetooth drivers issue

[khan034512]

from where i can uninstall the drivers?

 

[maxie]

From the Device Manager select the Device you want to Uninstall the Driver from ...

Right click select Property's / Driver Tab it is at the bottom ...

 

[khan034512]

these drivers are installed for my bluetooth

 

[maxie]

The Wireless and the Bluetooth Driver is rolled into the one Driver

 

[khan034512]

these are both updated?than uninstall it is not a good idea

 

[maxie]

They are not working though and Windows will not allow you to Install an older Driver ...

 

[khan034512]

i uninstall it,but when i restarted the pc,it come back

 

[khan034512]

how it be uninstalled?
i right click it generic bluetooth adaptors and than uninstalled it,but it wont,nd come back after restated the pc

 

[maxie]

You where just suppose to Uninstall the Driver .. I gave you clear Instructions in Post 82 ...


Try Installing the old Driver then Enable with the Wireless switch ...

 

[khan034512]

yeah i uninstalled it with the same procedure,but it come back automatically after restarted the pc

 

[maxie]

Try the method in the Link below for Installing the old Driver ...


How to stop Windows 7 automatically installing drivers

 

[maxie]

Apply the changes in the above Post ... Then Uninstall the Driver and Install the old one ...

 

[khan034512]

still not installing the driver,follow the steps as mentioned,but not installing

 

[khan034512]

Dell Update Package: Wireless 1704 802.11b/g/n (2.4GHz), Bluetooth 4.0+HS, 6.30.223.99, A04
these drivers are for 2.4GHz,and my processor is 1.8GHz

 

[maxie]

It has nothing to do with your Processor ... It is the speed of the Wireless/ Bluetooth ....

 

[khan034512]

ok i have dell inspiron 15 3521
which drivers for bluetooth to be installed,having windows 7 ultimate,64 bit,service pack 1

 

[khan034512]

can this help me
1. Please update the BIOS on the computer using the link below
Dell Inspiron 3521 System BIOS Driver Details | Dell US

2. Connect the Ac Adapter before updating the BIOS and do not use the system until it restarts after the update. Also uninstall the wireless/Bluetooth driver from the programs and features. Follow the steps below.

3. Start > in search box type in program and features > select the wireless/Bluetooth driver > right click on it and click uninstall.
Once the driver is uninstalled, use the link below to install the wireless/ Bluetooth driver using the link below.
Support | Dell US

4. Type in the Service tag, Under Drivers and downloads select the Operating system and install the Wireless Drivers from Network option.
5. Once completed please restart the computer and
6. Launch Settings Charm and select Change PC settings
7. Under PC Settings, select Devices.
8. Click Add a device to search for the Bluetooth devices
9. Click your Bluetooth device to add.

Please check the image below:

In order to find the display Bluetooth devices you can Go to Start Screen, the Bluetooth devices that you have connected in the past and pinned to Start Screen will be listed as tiles

 

[maxie]

You would think the Drivers for Windows 7 should work ... But i think the problem is the Chipset it also says for Windows 7 and does Install but really i do not think it is compatible ...


The reason i say that is cause other Manufactures with the same Chipset as your have produced different Drivers for different Windows versions .... Dell has not and you can not Download it from the Intel Website as they do have a Driver for your Chipset ...

 

[khan034512]

okkk,now what to do,so confused dear

 

[maxie]

I would strongly advise against a BIOS Upgrade ... It does not say what Improvements it is for ... It could brick your System do you really think it would be worth the risk just cause the Bluetooth is not working ..