Solved Bluetooth Headphones (Philips SHB9000) Paired but won't connect

R34L

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I've been searching for the problem and trying out solutions but none have worked so far. I registered here so I can ask for help anyway.

Months ago, these headphones were fine. They connected to the PC and songs were played flawlessly. However, as I tried it again today, it didn't work. I turned on the headphones then the blue light blinked quickly, indicating that it's on but is not connected. Then I tried to play a song on the PC. But instead of playing that song, it played a different song instead.

It turns out that it was connected to the iPod. So I turned off the iPod's bluetooth and waited for the headphones to connect to the PC. But it didn't work.

The headphones were already paired but it refused to connect. When I right-click it, there is no connect or any other options. Only Properties and Troubleshooting were in bold letters.

I removed the device and tried to pair it again. They did connect, but then it stopped again. Stating "device driver not found". But I checked the official website and it said it didn't need a driver. On Devices and Printers, a yellow triangle was displayed near the icon of the device.

Again I tried to google for a solution. So I tried to update the drivers from Device Managers -> Update Driver Software and manually install the driver -> PORTS (COM & LTP) -> Microsoft (Standard Serial over Bluetooth link). The yellow triangle disappeared, but it still DOESN'T WORK.

Frustrated, I tried a to pair it with my phone. But my phone was unable to discover it.

On my laptop and mobile phone, it was undiscoverable.

I've rebooted numerous times and it still doesn't work.

I have absolutely no clue on what else to do.

help??

(Also tried the Broadcomm driver update, but it's unsupported)

I've read:
http://www.sevenforums.com/sound-au...-wont-connect-not-avail-playback-devic-2.html Didn't work
http://www.sevenforums.com/hardware-devices/91933-automatically-connect-bluetooth-headset.html nope - The screenshot of the OP is what I see. There is no "Listen to Music option"
http://www.sevenforums.com/sound-audio/30903-cant-connect-bluetooth-headset-windows-7-laptop.html I've rebooted like this, it still doesn't work
 
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Windows 7 Home Premium x64
Computer type
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Computer Manufacturer/Model Number
SONY
OS
Windows 7 Home Premium x64
Antivirus
AVG FREE 2015
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Hello and welcome R34L mate some system specs would be good and the machine model number please.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Personally I do not like AVG as do many others here but I am not saying it is the problem just that it could have implications.

Now could you read my little ditty and send back the info in the pic - that refers to what your machine is using

Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
See this for the rail voltage info
http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
Use PART B:
In my pic open out where I have indicated and the motherboard what you are looking for is the exact details of the Blu tooth hardware - if any in the machine.
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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