Solved Bluetooth Windows 7 driver will not recognize system as Windows 7

taranaki

New member
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5:40 PM
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Hi, I'm not sure where to start with solving this issue - so will ask here for some advice. I recently bought a new Sony laptop, with Windows 7 professional installed (details should be to the side somewhere). Yesterday I tried to connect some bluetooth earphones to the computer - and although the computer added the earphones, I could not use them as it said no driver was installed. I didn't have much time to do anything then, however today I tried again, trying to pair my iphone 4 with the laptop via bluetooth. The laptop paired ok with my iphone 4, however when I tried to perform some functions I got the following error:

bluetooth driver not installed.jpg


So I downloaded the driver from the Sony site, and ran it. It appeared to be installing ok but then ran into this problem:

Bluetooth Error.jpg

It would then roll back to the original state. So I uninstalled the bluetooth software through the control panel, and then went to reinstall it. However when I try I now get the message that the update can only run on "Microsoft Windows 7".

Only run on Win7.jpg

However my system is Microsoft Windows 7

System Info.jpg

So what should I do?
 

My Computer My Computer

At a glance

Windows 7 Professional x64, version 6.1.7600 ...Intel Core i5 CPU, 2.66 M580 @ 2.67GHz, 2 Cor...6GBNVIDIA GeForce GT 330M, Intel Graphics Media ...
Computer Manufacturer/Model Number
Sony Corporation / VPCZ136GH
OS
Windows 7 Professional x64, version 6.1.7600 Build 7600
CPU
Intel Core i5 CPU, 2.66 M580 @ 2.67GHz, 2 Core(s)
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GT 330M, Intel Graphics Media Accelerator HD
Sound Card
NVIDIA High Definition Audio, Realtek High Definition Audio
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
128 GB SSD (2 x 64GB)
Keyboard
Standard PS/2 Keyboard
Mouse
USB Human Interface Device
6.3.0.6000 is out I guess, try that one if applicable to your laptop.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
Great. 6.3.0.6000 seems to have fixed it. I couldn't find this version driver specifically for my Sony, but found this version driver for Gateway configured for Windows Professional 64 bit version. Didn't have anything to lose so tried to see if it would install, and it has successfully. Now both headset and iPhone working with computer via bluetooth ok.
 

My Computer My Computer

At a glance

Windows 7 Professional x64, version 6.1.7600 ...Intel Core i5 CPU, 2.66 M580 @ 2.67GHz, 2 Cor...6GBNVIDIA GeForce GT 330M, Intel Graphics Media ...
Computer Manufacturer/Model Number
Sony Corporation / VPCZ136GH
OS
Windows 7 Professional x64, version 6.1.7600 Build 7600
CPU
Intel Core i5 CPU, 2.66 M580 @ 2.67GHz, 2 Core(s)
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GT 330M, Intel Graphics Media Accelerator HD
Sound Card
NVIDIA High Definition Audio, Realtek High Definition Audio
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
128 GB SSD (2 x 64GB)
Keyboard
Standard PS/2 Keyboard
Mouse
USB Human Interface Device
Good news. Enjoy!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
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