Boot to blank screen

Yamaki

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I'm having a strange issue with RC1 x32 on my Dell XPS M1330. Everything was working fine a few days ago. It's a relatively fresh install (all I have is avast, itunes, firefox). Now when I boot all I get is a blank screen with a mouse in the center. There's hard drive activity, and I can move the mouse, but I can't login. I've tried typing my password and hitting enter to no avail. Also tried sleep cycling it, no luck.

I think it might be related to a driver called zFlashpoint that I just installed for my SSD. It's been rumored to corrupt parts of the registry. Does anyone have an idea how I can fix this if it's the case? I have a desktop which I can put the SSD in to perform repairs.
 

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At a glance

Windows XP Pro
OS
Windows XP Pro
Only thing I can suggest is to try a DVD startup repair, or else a System Restore.
 

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    Windows 11 21H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
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    AT&T LightSpeed Gigabit Duplex Ftth
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    Windows Defender + MB 3
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    Nightly (default) + Firefox (stable),Chrome, Edge
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    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Tried both. Apparently I had no restore points, and startup repair found no problems.
 

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Windows XP Pro
OS
Windows XP Pro
You might be SOL unless you an use Safe mode to uninstall the driver...

but if it corrupted the registry, that might be done and over with without a System Restore....
 

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  • At a glance

    Windows 11 21H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Ive had this problem 3 times, formatted and started fresh 3 times, ive learnt my lesson, this is caused by something being removed from the registry, i kept using a registry cleaner, and after every time i did, id get what youve described as the black screen with moving mouse and no loggin..

System restore can help you here, unfortunately id turned mine off, so i was screwed..

GL

Enzo.
 

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W7 RTM Ultimate x64Intel Q8400 @ 2.66GHZ4GB DDR2-800Gainward GTS 450 GLH 1GB Edition
Computer Manufacturer/Model Number
Custom Build
OS
W7 RTM Ultimate x64
CPU
Intel Q8400 @ 2.66GHZ
Motherboard
Gigabyte GA-EG45M-UD2H
Memory
4GB DDR2-800
Graphics Card(s)
Gainward GTS 450 GLH 1GB Edition
Sound Card
Integrated 8 Channel
Monitor(s) Displays
AOC 23.6 Inch Widescreen LCD
Screen Resolution
1920x1080
Hard Drives
Seagate 500GB Internal
Western Digital 1TB Internal

Hitachi 1TB External
PSU
Apevia Java Power 500W
Case
Cooler Master HAF 922 Black
Cooling
Stock Intel CPU Fan
Keyboard
HP SK-2960 Multimedia Keyboard
Mouse
Logitech M350 Wireless Gaming Mouse
Internet Speed
1.5MB
I have been going nuts with this same problem since moving from Win 7 Beta build 7000 32bit to Win 7 RC 64bit. At first I could have sworn the issue was the NVIDIA pre release driver for my GTX260 but after installing 32bit on another HDD I was having the same issue.

I tried Sys Restores from Safe Mode and I couldn't even complete them unless I booted back into Safe Mode after the Sys Restore. But even after the successful Sys Restore I would be right back to the black screen at startup.

Turns out it was a problem with a HD-DVD or Blu-ray disk in my LG HD-DVD/BR combo drive. Every time I would start up fresh or restart and if I left a HD-DVD or BR disk in the drive I would get the black screen after the Win 7 startup animation. I would always get the mouse arrow in the middle of the screen. Sometimes I could move it, sometimes I could not, but no matter how long I left it there I could not get to the desktop.

Now, as long as the drive is empty I have no problem with the black screen at startup with either 32 or 64bit Win 7 RC.
 

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Win 7 RC1 64bit
OS
Win 7 RC1 64bit
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