Brand new computer BSoD

[MerlotOps]

So, I bought this computer bit by bit at the end of June. The BSoDs got worse and worse while I was trying to figure out the problem. Eventually I decided it was my motherboard and returned it. It didn't come back for 3 weeks, and now that its back, I'm still getting BSoDs.

Yeah. I'm in need of help.

Windows 7 x64

MoBo: Asus LGA 1156 / Intel H55-M Pro
CPU: Intel Core i7 860

Oh, and the BSoD reads:

STOP: 0x0000007F (0x0000000000000008, 0x0000000080050031, 0x00000000000006F8, 0xFFFFF80002878D09)

All my equipment is a little more than a month old.

Thanks in advance.

 

[ttran]

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

*http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

 

[MerlotOps]

Added the minidump files to the .zip

 

[ttran]

I'm pretty sure this is either driver issue or antivirus software that cause this.

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

Please update this driver right away

ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)

It's date from 2005 is guaranteed for causing BSODs, please follow this article to update it
http://www.sevenforums.com/787431-post2.html

What third party antivirus are you using?

BUGCHECK SUMMARY:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI01.645\072610-32339-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`0285f000 PsLoadedModuleList = 0xfffff800`02a9ce50
Debug session time: Tue Jul 27 09:49:27.878 2010 (UTC + 7:00)
System Uptime: 0 days 0:03:08.939
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff800028d5d09}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )

Followup: MachineOwner
---------

Do you overclock anything?

Please run system file check

Open an elevated command prompt and enter sfc /scannow.

Regard,

Tuan

 

[Jonathan_King]

This crash is actually quite simple. ZoneAlarm is causing the issue. Please remove it with this tool: http://download.zonealarm.com/bin/free/support/cpes_clean.exe

Replace it with the free Microsoft Security Essentials.

 

[MerlotOps]

its been a few days, and no more crashes. I'm not sure which helped, but thanks to both of you for all the help!

 

[Jonathan_King]

Thanks for the report! Glad your problem is solved now.

 

[MerlotOps]

Okay, so its been a couple weeks, and my computer has started to crash again. This time there's no BSoD, it'll just simply turn off. I don't believe its a heating problem, since the crashes are pretty sporadic and random. I'm reattaching new files and hoping that its a problem from the inside.

Thanks guys.

 

[Jonathan_King]

What power supply do you have?

Check temps for the heck of it: SpeedFan - Access temperature sensor in your computer

Also, test RAM: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[MerlotOps]

Wugh. So with the speedfan test, its reading my AUX at 128 degrees celsius. I'm not sure what an AUX is, or why it'd be so impossibly hot. Its also reading that temperature after leaving the computer alone for a bit and starting it up.

The only other concern that arises is the GPU temp which gets a bit high. I just tried swapping out my graphics card and the same problem is occurring, so I doubt that'd be the problem.

Oh, and my power supply is 420w.

 

[Jonathan_King]

Do you have another PSU you can try? You really should have one at least 500W, preferably more. That may be the cause.

Your AUX temp sounds like there is no sensor there. Disregard that.

Carry on with the Memtest: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[MerlotOps]

Memtest didn't yield any results. I'd checked my CPU and GPU requirements when purchasing my computer parts, and they didn't need anything more than 400w.

Running outta ideas :/

 

[Jonathan_King]

Really, I would like to see the PSU replaced at least temporarily. If possible, let's try to eliminate that possibility.

How hot is your GFX card? If you don't have good ventilation in your case, for example, it could be causing high temperatures that are making other parts overheat.

 

[MerlotOps]

My gfx card is running on the hot side, about 60c at points, but I swapped it out with a different card and the same problem happened. my i7 processor might be running a bit hot too, but it cools down real fast when its not being actively used. I'll see what I can do about getting my hands on a 500w power supply.

 

[MerlotOps]

Replaced the power supply and everything seems to be working fine. Thanks for the help, problem solved!

 

[Jonathan_King]

Thanks for the update!

What did you replace it with?

 

[MerlotOps]

I got myself a 500w power supply. Ended up trying my power supply on one of my old tower computers and it started randomly dying on a much less taxing system. Guess it just decided to crap out on me after two months.

Thanks again.