Solved Browser Hijacked

[James7679]

Over the past few days I have been trying to resolve an issue with IE8 having been Hijacked. Most of the time when I use a search through Google or Bing, upon clicking one of the results I will get a random redirect. I have tried scanning with MSE, Malwarebytes, Onecare.live, and Spybot S&D. I have ran multiple scans at the most stringent levels on all programs, the results are always negative. There does'nt seem to be any other programs being affected due to this, but that does'nt mean it won't eventually happen. I have even searched regisrty settings for IE8 and can't seem to find an http redirect anywhere. Your help with this is greatly appreciated. Thank you.

 

[brady]

check your proxy server through IE and your Host file

 

[fletch]

Also download TDSSKiller.exe. follow the instructions plus can you post the log back on here.

How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

 

[Jacee]

Let's flush your DNS cache and restore MS's original Hosts file:

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop. Right click and run the batch file as Administrator. Your computer will shut down and restart itself.

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Now, download DDS from one of these links:
Mirror 1 Mirror 2 Mirror 3

• Disable any script blocking protection
• Double click the dds icon to run the tool.
• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt <--will be minimized in the task tray
• Save both reports to your desktop.

Include the contents of both logs in your new topic.
The scan will instruct you to post Attach.txt as an attachment.
No need for that though ..... just post it's contents as you would any other log.

 

[James7679]

Also download TDSSKiller.exe. follow the instructions plus can you post the log back on here.

How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

This program found the malware you suggested it was, excellent! Do i need to do the other suggested fixes?

 

[Jacee]

Yes, go ahead and follow my instructions please.

 

[James7679]

Thanks Jacee, here you are...

 

[Jacee]

TrojanDownloader:Win32/Renos.LX ... did you get fake Windows Security Essentials pop ups?

Please upload this file: F:\Users\James\AppData\Roaming\inst.exe
to VirSCAN.org - Free Multi-Engine Online Virus Scanner v1.02, Supports 36 AntiVirus Engines! and scan.

See this inst.exe | ThreatExpert statistics

Next, I'd like you to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the
   
   button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on
      
      to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the
      
      icon on your desktop.
4. Check
   
5. Click the
   
   button.
6. Accept any security warnings from your browser.
7. Check
   
8. Push the Start button.
9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
10. When the scan completes, push
    
11. Push
    
    , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Push the
    
    button.
13. Push
    

 

[James7679]

TrojanDownloader:Win32/Renos.LX ... did you get fake Windows Security Essentials pop ups?

Please upload this file: F:\Users\James\AppData\Roaming\inst.exe
to VirSCAN.org - Free Multi-Engine Online Virus Scanner v1.02, Supports 36 AntiVirus Engines! and scan.

Jacee, no to fake MSE pups, and I can't find the above mentioned file on my pc. I take that back, after researching what the "renos.lx" file was, i realized that I had seen this. I immediately restarted my computer in safe mode and ran MSE scan and M'Bytes scan with no results.

 

[Jacee]

Unhide hidden files and folders to find F:\Users\James\AppData\Roaming\inst.exe

Go into Control panel, click folder options, then click the 'view' tab. Now uncheck Don't show hidden files and folders and hide extensions for known file types
You should be able to find the file after doing the above..

 

[Jacee]

Can you post the log from Eset online scanner, please ... along with the saved text from VirScan

 

[James7679]

The File you wanted me to check was clean. ESET came back negative. I ran SAS and it removed 11 tracking cookies. Sorry it took so long for me to get back to you. Thank you so much for your help.

 

[Jacee]

You're welcome.

 

[brady]

fixed?

 

[Jacee]

Apparently

 

[James7679]

Fixed....

Yes, the problem is no longer. Thank you for your help.

 

[Espera]

I had a similar problem but rarely would I get redirects, mostly the browser would just refuse to open the link to the sites i searched for. I just did system restore and all is well. Before that virus scans from AVG and Malwarebytes were negative but spybot told me some of my regestry entries were changed but the list seemed to go on forever and I got tired of clicking so i just restored the computer to an earlier point.

crossing fingers