BSOD 0x00000109 Driver Issues?

magepker

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Hey guys, last couple of days ive gotten 2 BSOD's per day. Blue screen viewer only shows one though not sure why.
What ive tried doing so far is running driver verifier with the settings on one of the topics here and it freezes my computer.

This is a new build. here are the specs;

AMD FX 6300
MSI r7770
ASUS M5a97 LE r2.0
Crucial m4 SSD
16gb crucial ballistix ram ddr3 1600
Thermaltake 700w psu

SF tool is attached. thanks in advance!

edit: forgot to mention i ran a chkdsk /r on the SSD earlier, didn't know i wasnt supposed to, not sure if it did any damage.
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
windows 7 home x64
CPU
AMD phenom x4 955 black edition
Motherboard
msi 870 g45
Memory
(2x 4gb) ram sticks; Crucial Ballistix BLS4G3D1339DS1S00
Graphics Card(s)
AMD HD 6670
Monitor(s) Displays
HP
Screen Resolution
1680 x 1050
Hard Drives
Western Digital WD Blue WD5000AAKX 500GB 7200 RPM
PSU
CoolerMaster 500W PSU Extreme Power
Case
Cooler Master Elite 310
Cooling
hyper 212+
Keyboard
Logitech
Mouse
Logitech
Internet Speed
50mb/s down 15 mb/s up accord. to speedtest.net
Hi magepker.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Uninstall the following programs:

  • AMD VISION Engine Control Center
  • AMD Overdrive
  • ASUS\AI Suite II
  • MSI Live Updates
  • MSI Afterburner
Let us know the results.
______________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d8a19556d1, b3b7465ef4122627, fffff80002aabdc0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
http://pcsupport.about.com/od/fixtheproblem/tp/clearcmos.htm
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I'm not OC'ing. This ram is actually from my old PC which i already ran a 24hour test on them so i know they're ok. I've uninstalled all the programs and I'll stress the CPU right now. Thanks for your response!


edit: when uninstalling AI Suite is says it's unable to uninstall because it's stopped working and in hte more details section it says APPCRASH.exe

i also dont find overdrive on my PC >_< everything else is gone.

also turbovhelp and epuhelp are showing up as appcrashes when i restart my PC
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
windows 7 home x64
CPU
AMD phenom x4 955 black edition
Motherboard
msi 870 g45
Memory
(2x 4gb) ram sticks; Crucial Ballistix BLS4G3D1339DS1S00
Graphics Card(s)
AMD HD 6670
Monitor(s) Displays
HP
Screen Resolution
1680 x 1050
Hard Drives
Western Digital WD Blue WD5000AAKX 500GB 7200 RPM
PSU
CoolerMaster 500W PSU Extreme Power
Case
Cooler Master Elite 310
Cooling
hyper 212+
Keyboard
Logitech
Mouse
Logitech
Internet Speed
50mb/s down 15 mb/s up accord. to speedtest.net
anything?
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
windows 7 home x64
CPU
AMD phenom x4 955 black edition
Motherboard
msi 870 g45
Memory
(2x 4gb) ram sticks; Crucial Ballistix BLS4G3D1339DS1S00
Graphics Card(s)
AMD HD 6670
Monitor(s) Displays
HP
Screen Resolution
1680 x 1050
Hard Drives
Western Digital WD Blue WD5000AAKX 500GB 7200 RPM
PSU
CoolerMaster 500W PSU Extreme Power
Case
Cooler Master Elite 310
Cooling
hyper 212+
Keyboard
Logitech
Mouse
Logitech
Internet Speed
50mb/s down 15 mb/s up accord. to speedtest.net
bump?
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
windows 7 home x64
CPU
AMD phenom x4 955 black edition
Motherboard
msi 870 g45
Memory
(2x 4gb) ram sticks; Crucial Ballistix BLS4G3D1339DS1S00
Graphics Card(s)
AMD HD 6670
Monitor(s) Displays
HP
Screen Resolution
1680 x 1050
Hard Drives
Western Digital WD Blue WD5000AAKX 500GB 7200 RPM
PSU
CoolerMaster 500W PSU Extreme Power
Case
Cooler Master Elite 310
Cooling
hyper 212+
Keyboard
Logitech
Mouse
Logitech
Internet Speed
50mb/s down 15 mb/s up accord. to speedtest.net
posted this a week ago now...
 

My Computer My Computer

Computer Manufacturer/Model Number
self built
OS
windows 7 home x64
CPU
AMD phenom x4 955 black edition
Motherboard
msi 870 g45
Memory
(2x 4gb) ram sticks; Crucial Ballistix BLS4G3D1339DS1S00
Graphics Card(s)
AMD HD 6670
Monitor(s) Displays
HP
Screen Resolution
1680 x 1050
Hard Drives
Western Digital WD Blue WD5000AAKX 500GB 7200 RPM
PSU
CoolerMaster 500W PSU Extreme Power
Case
Cooler Master Elite 310
Cooling
hyper 212+
Keyboard
Logitech
Mouse
Logitech
Internet Speed
50mb/s down 15 mb/s up accord. to speedtest.net
Hello Magepker,

Please note that we only have a few crash dump analysts at the SevenForums, and sometimes we are overwhelmed by the new threads and it can take us a while to catch up with our threads, please understand this.

----------

Please don't bump your thread; it's against the forum rules and disadvantageous for you as it makes the thread seem more busy as if you were receiving assistance.
2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums.
Read here: Forum Rules

----------

Please do run Memtest and post the results just to be sure.
And what are the results of running Prime95?

Please try to provide as much details as possible from what you have done, we need all possible information in order to assist you.

----------

To remove AI Suite, please use the following program;

  • Download and install Revo Uninstaller.
  • Right click the program that needs to be removed, and click on Uninstall.
  • Select "Advanced" as uninstall mode.
  • Let Revo remove the program, and afterwards please follow the displayed steps to remove all entries of the program as well.
  • When all programs have been uninstalled, please restart your machine.

----------

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.
[COLOR=Navy][B]
[COLOR=RoyalBlue]BugCheck 109[/COLOR][/B][/COLOR], {a3a039d8a19556d1, b3b7465ef4122627, fffff80002aabdc0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
[COLOR=Red][B]Probably caused by : memory_corruption[/B][/COLOR]

Followup: [COLOR=Red][B]memory_corruption[/B][/COLOR]
---------
More info :ar: Bug Check 0x109
Usual cause: Failing hardware, faulty drivers.

----------

As you can see, your dump file points to failing RAM, so please do follow Arc's suggestion to test your RAM with Memtest, even if you have already done this in the past.

----------

Code:
0: kd> !sysinfo cpuspeed
sysinfo: unknown error 80004005
I assume that this error is why Arc asked you if you where overclocking.
Just to be sure, please reset your BIOS back to the default settings in case that you are overclocking and unaware of it.
:ar: Clear CMOS
   Tip
Be sure to write down whether your SATA mode is either AHCI or IDE. After clearing the CMOS be sure to set the SATA mode to the correct mode.
   Warning
If any hardware is overclocked, be sure to also set it back to the default speed!



Good luck and keep us posted,
Nommy
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 5547
OS
Microsoft Windows 8.1 64-bit Professional
CPU
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
Motherboard
Dell Inc. 08KNCD
Memory
8.00 GB (2 x 4.00 GB)
Graphics Card(s)
AMD Radeon R7 M265
Screen Resolution
1366 x 768 x 4294967296 colors
Hard Drives
(1) 1TB ST1000LM024 HN-M101MBB (2) 2TB Western Digital external hard drive (3) 500GB Packard Bell external hard drive
Mouse
Corsair Vengeance M60
Antivirus
Windows Defender & Malwarebytes
Browser
Firefox, Chromium
Other Info
+ Acer TravelMate 7730G with 32bit Ubuntu 14.04 LTS Trusty Tahr.
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