Solved bsod 1-2 times a day and sometimes windows will not boot back

[durango1]

Hi, i am getting bsod 1 to 2 times a day on a regular basis and there are times that i cannot get windows to boot back when it restarts. It hang up at the four color emblem and just sits there. Today took me 7x trying to get it to fully boot.

I just now disabled the automatic reboot after error option.

attached is my zip file that the option 1 of your bsod instructions made for me.

thanks

 

[essenbe]

Hello, durango1. I'll see if I can help with this problem. Could I get you to be more specific on your system specs please. Sometimes we need to look up a component and need manufacturer and model number to do that. Please also include your PSU.

You only had 2 dump files. They both list the same things. Please try either updating or deleting the programs/hardware associated with them.

ladfGSRamd64
start             end                 module name
fffff880`02cdb000 fffff880`02d2cd00   ladfGSRamd64 T (no symbols)           
    Loaded symbol image file: ladfGSRamd64.sys
    Image path: ladfGSRamd64.sys
    Image name: ladfGSRamd64.sys
    Timestamp:        [COLOR=red]Mon Apr 11 13:41:07 2011[/COLOR] (4DA34B43)
    CheckSum:         00061816
    ImageSize:        00051D00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is the Driver for the Logitech GSeries Headset

tihub3
start             end                 module name
fffff880`06318000 fffff880`0633c000   tihub3   T (no symbols)           
    Loaded symbol image file: tihub3.sys
    Image path: tihub3.sys
    Image name: tihub3.sys
    Timestamp:        Thu Apr 21 14:15:22 2011 (4DB0824A)
    CheckSum:         0002715C
    ImageSize:        00024000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is a Texas Instruments USB 3.0 driver. Possibly with an add on card?

 atikmpag
start             end                 module name
fffff880`04ceb000 fffff880`04d7d000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Mon Sep 15 16:59:06 2014 (5417612A)
    CheckSum:         000964D0
    ImageSize:        00092000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is your graphics card. To update that I will give you some suggestions.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

Let us know if you get any better results.

 

[durango1]

Thanks for your help, i did not realize my headset was that far out of date, i just assumed it was auto updated. Same with my usb drivers. I have updated the logitech and now it is 8.53.0.2 dated 7/9/2014 and i all i could find for the usb drivers is the original here

Original Texas Instruments USB Controller Driver - HP Pavilion HPE h9-1110t Phoenix CTO Desktop PC | HP® Support=

so i reinstalled it.

The only addon card i have is the ide controller card as i am using an old ide drive for backups.

I had installed the full catalyst controller software but it was conflicting with my displayfusion pro software that i use for my dual monitor setup. So i uninstalled the catalyst manager software but kept the driver so i thought i was ok. AMD is so confusing when you look for drivers, they make it so you dont know what your getting and much of the time you get much more then you want or need, i dont want the manager i just want the driver itself and nothing more lol...

Thanks for your help i will finish with your instructions and see how it goes, much appreciated

 

[essenbe]

No problem, just keep me posted.

 

[durango1]

Thanks for your help, so far so good. I mean it has not gotten the total bsod. It has what i call hickuped 2 x since we last spoke, meaning that ill open something, be it a browser or a program, and all of a sudden the screen goes blank and all i see on both monitors is just the literal background of the monitor(as if the monitor was off). And then about 20-30 sec later it recovers by itself and everything is back.

Both of my monitors are the same age as the system 3 years.

But i can live with this, it has not done anything since late yesterday, nothing today at all. So im happy and i think i can mark this solved. Thanks so much again, i think that fixed 98% of the issue.

I really appreciate that help..

 

[essenbe]

That is good news. I don't know about your black screens. It is a sign that the drivers have crashed and in a few seconds recovered. It can be a sign that there is a software conflict with your software and the graphics driver or a sign that your card is failing. If it is the card failing, it will most likely become progressively worse until the card completely quits working. That is the usual progression. I would recommend you uninstall the driver fusion software for your monitors for a while just to test and see if that is the problem. If it were me, I would want to know where the problem lies.

 

[durango1]

yep you may be right, it happened again where i got the black screen and it recovered so i went into displayfusion to see if i could see anything and all of a sudden it started going off on off on black back black back, almost as it if was turning the monitors off and on off and on. So i got out of the program and uninstalled it and rebooted and it was fine.

I think the AMD catalyst and the display fusion software must be conflicting. Display fusion will certainly here about this as it cost me 25 bucks for their software. But first i will wait a few days and see what happens.

 

[essenbe]

Well, I really don't know much else to tell you. Just please keep me posted on your progress. I would like to know the outcome and it may help some others facing the same problem as you and finding this thread.

 

[durango1]

just a quick update, seemed to be ok for over a day and then all of a sudden it did it again. The only change i made was that i turned on my screen saver again, mystify from windows, so i turned it back off, so far good.

Also when i got the bsod i was able to write this much down.

System service exception STOP 0x0000003B and then on the next part Ladfgsramd64.sys FFFFF88001430FD1

i did some googling and a couple of tidbits of similar, it seems to still be with logitech headset, but then again i found a windows post that said the headset was a false positive and it actually could be contributed by several other things other than the headset driver, including sleep mode and screen savers or whenever the system changes active status.

So i have no clue, i have a feeling this is going to be a total booger to ever figure out unless i take it to the shop but i have too much sensitve data on here to do that.

Just wanted to update everyone.

 

[essenbe]

Ladfgsramd64 is the Driver for the Logitech G Series Headset. You may see if updating that helps. If you want to post the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html , I'll take a look at them. A screensaver should not do that. You may have some other program with a conflict with your headset driver. This is the second time we have had that.

 

[durango1]

here ya go, here the new zip.. thanks

ps, i did update my headset to the new version when we talked last week, i will check again to be sure.

the headset driver for the G35 says 7/9/2014 8.53.0.2

report zip attached.

 

[essenbe]

Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88001430fd1, fffff8800b710b10, 0}
*** WARNING: Unable to verify timestamp for ladfGSRamd64.sys
*** ERROR: Module load completed but symbols could not be loaded for ladfGSRamd64.sys
Probably caused by : [COLOR=red]ladfGSRamd64.sys[/COLOR] ( ladfGSRamd64+15fd1 )
Followup: MachineOwner

I'm not real sure what is going wrong with it. I do know that sometimes the graphics CCC drivers include audio and HDMI drivers and can conflict with the motherboard audio/HDMI drivers, on occasion. Throwing another set of audio drivers in the mix, may be causing the problems. A custom install of the GPU drivers leaving out the audio drivers could be worth a try.

 

[durango1]

thanks, yeah i have noticed lately that everyone is trying to get into the gaming utility drivers like surround sound and profiling the games you have, everyone wants to be your number one gaming utility buddy. My mamba mouse now has surround sound setup auto installed on updates, and so does the G35 also have surround sound utility.

Too many audio and visual driver utilities for basic devices and not enough managment between them.

I was using the surround sound for the G35 but what i will do is disable all of that stuff. I already disabled the new gaming profile feature that comes with AMD catalyst now. They just stick it in there and unless you look for it or it has an error you wont find it. I just happen to get an error on the screen and it was for the gaming utility for AMD that i didnt even know installed.

Ok ill go thru and turn all that extra stuff off, as long as i can hear thru the headphones, see the monitors im happy. Also on monday my new harddrive will be here (just an extra one) and when im installing that ill recheck all the plugs and stuff to make sure they are ok. I put some plastic ties on some of the wires that were close to the AMD card fan and i hope i didnt tension them too tight.

Thanks...

 

[durango1]

well that seems to have done the trick, turn off the surround sound on both the headset and my mouse as well as turning off some of the gaming drivers. I turned off a bunch of stuff so not sure exactly which one it was but i can say that to help other just do as i did and go in and turn off all the extra fancy stuff you really dont need, especially if you have two things like a mouse and a headset that each have its own surround sound wizzards.

Thanks so much its been about 2 days now and all is well.

 

[essenbe]

That's great. However, what the heck does a mouse have to do with surround sound? Geezzz, give me a break. I can understand the headset needing the ability to place the sound where it needs to go. But graphics drivers and a mouse have no business having anything to do with sound. In the FWIW department, Razor drivers of all kinds are a known BSOD causer. A lot of people use them and never have problems. But, a lot of others it gives them fits. And mouse drivers that have surround sound drivers in them should be thrown out the window. I hope yours is fixed for good. If it is, your issue may have very well been that 4 sets of audio drivers in the OS is a good reason you are having problems. These companies all know you have sound drivers in your motherboard drivers. Them adding audio drivers is ridiculous. Remember, they do make drivers. They know exactly what is going to happen. I think it is understandable that a headset may need drivers. But a mouse and a graphics card?

 

[durango1]

I totally agree with you, im not a huge gamer but i got the mamba because i wanted a bigger mouse cause i have big hands, and having to buy a ms or logitech mouse every couple of years was becomming a pain. Just like everything else nothing last as long as it should, i have a old ms mouse that is very very old and still works, but yet i was going thru disposable logitech mouses every few years. I thought maybe because of the confort fit and by paying more (embarrassing more) for a mouse would be worth it. But yeah they toss in stuff all the time that i really have to watch to see what the new deal is and turn it off.

Thanks so much for your help your awesome

 

[essenbe]

Not as awesome as your avatar. The Duke is #1 in my book. When he was created they broke the mold. Thanks for saying that but I'm not awesome, and I have numerous references if you don't believe me.

 

[durango1]

I think i might have the same references lol... dont we all do stupid things for stupid reasons sometimes lol.. But i always had this connection with the Duke even at a young age that kept me from going too far in those bad times. I just wish i had the sense to have had more foresite to practice his character beliefs and his rules of life at a younger age. I could have saved myself a whole lot of heartache. He is #1 with me as well, we dont have and may never have heros of that kind of genuine nature ever again for people to aspire to follow, of course he would say "im not a hero im just a man".

This country needs a swift kick in the tail and he would be the perfect man to do it if he was here. He was such a straight shooter but without that kind of arrogence you find today, he was by far not a perfect man but he personified and lived the "character matters" belief that we sure need more of. I can just see him grabbing some of those people that did the burning of buildings in fergosen by the scruff of the collar, kicking them in the ass and saying "what is it that you think your doing" and hopefully changing their ways as he had a way of doing with people with just the quickest interaction.

Thanks for your kind words, i use that or another one of his avatars on all my forum accounts as just my way of saying thanks Duke and maybe trying to inspire others to know the man.

 

[essenbe]

One of my favorite quotes was from one of his movies that I can't remember, but one that nobody has ever heard of. He got into a gunfight with a guy in a saloon, but they were standing way far apart. Of course the Duke won and shot the guy. He never went to the other side of the saloon where the other guy was laying, he just holstered his gun, turned to walk out and told his partner, well, I killed him. His partner said you shot him but how do you know you killed him? The Duke stopped in his tracks and looked at his partner with that look of disbelief, and said, because I wasn't trying not to. It doesn't come off so well typing it, but I still laugh every time I think of it. It was the classic John Wayne. And then there was the movie where he named his dog 'Dog'.

Yea, I think he could teach a few of those rioters a little respect, and would probably have a few 'words of wisdom' with some Congressmen and Senators. Darn I miss him!