BSOD after microupdate in HP XW4600, error 0x000000d1

Cooz1968

New member
Local time
12:27 AM
Messages
6
Hi All,

So swapped out my old dual core cpu for a quad core Q9650. Win 7 booted fine but on start up the bios asked for a microcode update.

The update was installed and now I get a BSOD on boot up.

I understand its a driver issue but do not know what driver is requiring an update.

Please advise urgently, I need this computer for client who is due in on Tuesday!

I have attached the .zip folder of the SFDiagTool
 

My Computer My Computer

At a glance

win 7 pro 64bitIntel Quad Q96508GbNVidia FX370
Computer type
PC/Desktop
Computer Manufacturer/Model Number
XW4600
OS
win 7 pro 64bit
CPU
Intel Quad Q9650
Memory
8Gb
Graphics Card(s)
NVidia FX370

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Yes, I get the same BSOD if the installation disk is used to and booting from there.
 

My Computer My Computer

At a glance

win 7 pro 64bitIntel Quad Q96508GbNVidia FX370
Computer type
PC/Desktop
Computer Manufacturer/Model Number
XW4600
OS
win 7 pro 64bit
CPU
Intel Quad Q9650
Memory
8Gb
Graphics Card(s)
NVidia FX370
oh, hang on just read the link. I going to try this and get back to you.
 

My Computer My Computer

At a glance

win 7 pro 64bitIntel Quad Q96508GbNVidia FX370
Computer type
PC/Desktop
Computer Manufacturer/Model Number
XW4600
OS
win 7 pro 64bit
CPU
Intel Quad Q9650
Memory
8Gb
Graphics Card(s)
NVidia FX370
Take your time, good luck. :)
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I have the disk for the install. When I boot from that it BSOD do I need to follow your link or does that answer your question?
 

My Computer My Computer

At a glance

win 7 pro 64bitIntel Quad Q96508GbNVidia FX370
Computer type
PC/Desktop
Computer Manufacturer/Model Number
XW4600
OS
win 7 pro 64bit
CPU
Intel Quad Q9650
Memory
8Gb
Graphics Card(s)
NVidia FX370
Swapping or adding new hardware often requires one to start with a clean install.

BugCheck D1, {0, 2, 8, 0}
Probably caused by : intelppm.sys ( intelppm+2f68 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck D1, {0, 2, 8, 0}
Probably caused by : intelppm.sys ( intelppm+2f68 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck D1, {0, 2, 8, 0}
Probably caused by : intelppm.sys ( intelppm+2f68 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck D1, {0, 2, 8, 0}
Probably caused by : intelppm.sys ( intelppm+2f68 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck D1, {0, 2, 8, 0}
Probably caused by : intelppm.sys ( intelppm+2f68 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck D1, {0, 2, 8, 0}
Probably caused by : intelppm.sys ( intelppm+2f68 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Intelppm.sys is an Intel Processor driver which means Often a re-install is the right choice to rule out most all software causes.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thanks! I have the original OEM disk but it BSOD from there. Will it not do the same if I download the ISO from your link.
 

My Computer My Computer

At a glance

win 7 pro 64bitIntel Quad Q96508GbNVidia FX370
Computer type
PC/Desktop
Computer Manufacturer/Model Number
XW4600
OS
win 7 pro 64bit
CPU
Intel Quad Q9650
Memory
8Gb
Graphics Card(s)
NVidia FX370
Thanks! I have the original OEM disk but it BSOD from there. Will it not do the same if I download the ISO from your link.

I'm sure it wont.

Do you have a USB?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Yes I do. I am downloading the .iso now but it's taking a while. I also have the bios that I could update. Would you advise trying this? Also I could update the intel x38 chipset????

Thanks for your help!
 

My Computer My Computer

At a glance

win 7 pro 64bitIntel Quad Q96508GbNVidia FX370
Computer type
PC/Desktop
Computer Manufacturer/Model Number
XW4600
OS
win 7 pro 64bit
CPU
Intel Quad Q9650
Memory
8Gb
Graphics Card(s)
NVidia FX370
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